It was easy to register and walk in for non-COVID related illnesses…read more I appreciate the use of first names verses first and last name for privacy. However, I can say when I was registering my child to be seen, I could see lots of patience names from the customer side into the registration side. The wait wasn't too long...20 minutes or so. While sitting in the waiting area looking at the posters on the windows, they looked really cheap. Printed on regular paper and hung up with medical tape . Yes, I know it may seem small but it was very professional looking and well I expect a professional setting at a place where my myself or child is seeking care. The nurse was kind and gentle with my child. She took her time and didn't rush her. The nurse practitioner was also kind and efficient while tending to my child. I would definitely recommend this urgent care for your urgent medical needs if your doctor is unavailable. Their website is also handy. If you are in need of non-Covid related illnesses you do not need an appointment.

They charged you 150$ just to ask you couple questions, and extra 50$ for x-ray that did not help…read morediagnose my sickness at all! They don't even bother to look at the wounds that I have, just question and then a med bills that only works for 1 weeks

I'm impressed. Everyone from the front desk & nurse, to Dr. Koy was friendly, kind, and efficient…read more I was able to get an appointment for less than an hour from my phone call. Dr. Koy was able to identify a recurring problem and explain it to me. Parking was a bit of an issue due to the restaurant nearby. I will definitely be returning (if necessary).

As a quick alternative to the Dr or ER this is my go to for minor issues! I am always seen by the…read moreDr within 10 minutes of arriving and usually out the door in under 30 minutes

Let's be honest, our choices as health care consumers are limited to which insurance empire has…read morestaked claim on each entity. But, if Next Level is in cahoots with your middleman, I recommend this pleasant establishment. The personnel are professional and thorough. Lila patiently explained her procedures. The equipment seems up to date. My x-rays were read by a professional radiologist at a known bone and joint clinic. Patrick analyzed the results with me, diligently weighing treatment options Overall, considering I walked in feeling grumpy and in pain, I left in good spirits due to the congenial service.

It has been 2 months. I still have a bump under my eye and obvious swelling. It hurts and my vision…read morewas compromised. This is the only place I can go. I took a picture, but decided not to add, but it's very clear in the picture. It's disheartening the way the nurse practitioner treated the entire situation

Nobody likes to get sick on the weekends but if you do Next Level Urgent care is the best. After…read moretraveling I was not feeling well so I went to Next Level. Since I had checked in online and reserved an appointment I walked in quickly after paying. They came in took my temperature and blood pressure. They asked what my symptoms were. Then they tested for Covid and the flu. Waited the 15 minutes to get the results. Then the PA ask what pharmacy I used and we discussed my treatment plan. Every one here was nice and listened to me as I hate being sick.

I had care that was appropriate for my symptoms and the initial in house office testing was…read moreappropriate. My complaint is that when I was called with culture results the person read me results from last year. And I did not realize until I could not get them in writing. The results were still pending with the lab. This has created a possible antibiotic error.

Amazing place for professional care! Such a breeze knowing your care is in good hands from staff to…read moredoctors.

I am beyond impressed with this facility. From the moment I called over the phone up until the…read moremoment I left, the service was top notch for the entire experience. I called around 7:30pm on 1/13 to check to make sure they were open and also to make sure they accepted my insurance. Both answers were yes so I made my way there. I filled out some quick paperwork, showed my insurance card and ID to the super helpful gentleman at the front desk. I was seen right away. Dr. Garcia was flat out amazing. I don't think I've ever met a more friendly, helpful and thorough physician. She was very knowledgeable and was able to determine my issue and come up with a medical plan extremely fast. There is no doubt that if I need urgent care again, I will ONLY go here. Stellar job!!!!

I just want to say, amanda is amazing, she puts up with me. She has scheduled so many tests for me…read moreand for one reason another car breaking down on daughter being in the hospital me breaking my leg, and she is still sweet and professional. I'm going to miss this office, Dr pucillo is retiring I don't know when, and I have to find another doctor and see if I'm an hour and a half away it only makes sense to find one out here but I can tell you right now I will not find anyone as good. And if any of you think any different. Maybe you should go to the therapist. He is sweet kind funny loving and he does everything you can and so does Amanda. I really will miss Dr.pucillo. he is always been there whenever I need any help of course it takes time for him to come back at me but I'm not his only patient, and all of you should realize that too. But when he is in there and he's doing this thing, he is the best and he will make sure that he orders any tests that you need although a lot of people say oh I don't need that because my insurance won't pay for it. But he does everything he can to make it financially feasible for all of us.

Tracey Miller is the best doctor around hands down. she doesn't miss a thing when it comes to…read morecaring for her patients. Her staff and assistants are all very helpful in the process. the office and admin staff here stay on top of everything over the years allowing a easier process For insurance clinical appointments prescriptions etc . Thanks Dr Pucuillio and especially Pa Tracey Miller her staff Mary Lu and everyone else ! Thanks for being such great doctors and assistants your hard work is recognize and appreciated.

I came in and had the best experience. The beautiful lady at the front desk was super friendly and…read morekind (i didn't catch her name it was around 6:30 on 3/8/24). Once i was in the room it was such a quick and easy consult to get me the medicine i needed. The doctor's aid Dominicko was so calming and even tho i had to get a steroid shot, he was so easy handed!! Melanie B. was my doctor and OMGOSH! Her bed side manner, her friendliness, the way she listened and just wanted to help without diminishing my feelings.. LOVE LOVE LOVE HER. She was great! Thank you guys for the wonderful experience!

I hate to say this, but I wouldn't recommend going here. The environment felt unprofessional. The…read morestaff were distracted, and one employee was on her phone watching videos. I called ahead and was told they only accept walk-ins, so I came in and waited for about an hour. During that time, I noticed multiple people arriving and being seen right away because they had appointments. When I brought up that I had called earlier, the front desk staff became defensive instead of addressing the concern. Plus they charged my co pay without being seen. On a better note, I ended up going to Memorial Hermann Health System just two miles down the road. The difference was night and day absolutely no wait time, a clean environment, and a professional, attentive staff. Just wanted to share my experience in case it helps someone else

This place is easy to work with and FAST! I honestly don't understand why some reviews say…read moreotherwise. When it comes to our kids, of course parents want things handled quickly, and every time I've gone, I've been in and out. Most importantly, my kids are seen by caring physicians and an amazing staff. The nurses and doctors always give thoughtful advice and don't just rush straight to antibiotics. They actually do the proper testing, explain the results, and make sure you get the right treatment. I have an 11-year-old, a 3-year-old, and a 1-year-old, so when one gets sick, they usually all do. The doctors are always welcoming, patient, and helpful with all of them, and they consistently help get my babies back to their healthy selves!

Very helpful! my little one felt comfortable! The care was excellent and even asked if I had any…read morequestions ! The dr even checked her baby!