Let me start out by saying Rebecca Nouhan is the only reason I continue to use this doctor. I have never actually met the doctor, which is fine.
My issue with this place is the office staff. They are rude, very argumentative and condescending. I have been trying to get a refill on a prescription for a full 7 days. I have called the pharmacy, spoke with the pharmacist, and pharmacy technician several times and they are telling me they have not received the fax. The doctor's staff is refusing to try to send it again. I am not even sure I believe they are sending it since they seem to go out of their way to be difficult. I don't know why any physician would want a staff that behaves in this manner to the patients. There have been many upsetting interactions with this staff over the last few years. I am over sixty and I have been to a few physicians in my time, this staff is the absolute worst.
This time will be the last time. Unless some major changes are made in their staffing. read more