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    Munoz Carlos E Jr MD

    5.0 (2 reviews)

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    2 years ago

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    Ivan Mefford, MD, PhD - Fort Bend Premier Care - Dr. Ivan N. Mefford, MD, PhD

    Ivan Mefford, MD, PhD - Fort Bend Premier Care

    2.0(8 reviews)
    0.1 mi

    I called this morning to establish care as a new patient, but unfortunately, I experienced one of…read morethe worst initial encounters with a primary care practice. I explained that I had been referred by a family member and was seeking more information about becoming a new patient, at which point I was placed on hold. The next employee who answered the call was rude, dismissive, and completely unprofessional. Rather than offering assistance, I was met with disrespect and even blamed for her frustrated tone. As someone who also works in the healthcare profession, I believe that every patient or client deserves to be treated as a priority in that moment. While I understand that this field can be demanding and overwhelming at times, the foundation of our work is compassion and a commitment to care for others as we would expect or want to be cared for. I feel that if this is not a priority, considering a role that does not involve direct interaction with individuals seeking help and guidance would be more appropriate. Professionalism and empathy are essential components in this setting. It's crucial that all staff members demonstrate principles that reflect integrity, grace, respect, and compassion in every patient interaction, from the front desk and beyond. I hope moving forward, other patients who contact your office will be provided with a different experience, and as a team, you can offer a more positive and compassionate experience in the future.

    This is the best doctors office I've ever been to. I honestly didn't know there were doctors'…read moreoffices like this one any longer that genuinely cared about their patients.

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    Ivan Mefford, MD, PhD - Fort Bend Premier Care
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    Tiffany L Albritton, MD - Dr. Tiffany Albritton - Terrific Physician!

    Tiffany L Albritton, MD

    3.4(7 reviews)
    4.8 mi

    Dr. Albritton is my parents PCP for several years now. She has a wonderful bed side manner while…read morebeing kind & patient with elderly patients. Dr. Albritton communicates clearly and is open to all questions and concerns. She is board certified in family medicine and sees patients of all ages. Dr. Albritton focuses on general medicine, women's health and medical management for weight loss. She has seen my parents through cancer, numerous elderly issues and now dementia. The office staff is friendly and very helpful when I call with questions or concerns. She has been a blessing in our lives.

    I had a broken bone emergency which I did not want to take to Urgent Care so I called Dr…read more Albritton's office during a time when they were purportedly open (according to the clearly stated hours on her page). It was not lunchtime. The call went straight to voicemail. I called again several times, waiting several minutes between each call, and the same thing happened. Unfortunately, I wasn't able to see the doctor and had to go to Urgent Care. I had actually wanted to make Dr. Albritton my PCP from a while back, due to the positive reviews of the doctor herself. I was in the process of officially making her my PCP with my insurance when this happened. How incompetent can this staff be? No matter how superb of a provider Dr. Tiffany Albritton is, she is destroyed by the sheer nonexistence of her staff. If they do exist, they should be replaced with staff members who actually pick up the phone during business hours. If they don't exist at a certain point, fine. But for them to be absent for the whole duration of the period I incessantly called? I don't understand why any doctor would want to surround herself by staff that do nothing but bring her and her image down and create an aura of frustration and disappointment among her patients.

    Munoz Carlos E Jr MD - familydr - Updated May 2026

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