I tried to get this office to rescind a demand for a 70 yr old frail woman to go to clinic just to…read moreget a RX renewed. December is the most dangerous time for COVID. All experts agree old people should not venture out unless it is absolutely necessary. The office would only rescind if the patient could use ZOOM. I'm 10 yrs younger than the patient and I don't use ZOOM. Most elderly don't use their phones as a computer. And most don't have a computer. My own doc simply calls me on the phone when I need a consult. Why this practice could not do the same is borderline criminal. When Republicans give companies immunity from prosecution if they cause a person to contract COVID more idiot practices like this will demand old folk run the gauntlet. A disgrace. Think twice about doing business with docs who do not have the patient's best interests at heart. The only way we can stop the spread and deaths from this virus is by shaming those who do not take this seriously.

Dr. Albritton is my parents PCP for several years now. She has a wonderful bed side manner while…read morebeing kind & patient with elderly patients. Dr. Albritton communicates clearly and is open to all questions and concerns. She is board certified in family medicine and sees patients of all ages. Dr. Albritton focuses on general medicine, women's health and medical management for weight loss. She has seen my parents through cancer, numerous elderly issues and now dementia. The office staff is friendly and very helpful when I call with questions or concerns. She has been a blessing in our lives.

I had a broken bone emergency which I did not want to take to Urgent Care so I called Dr…read more Albritton's office during a time when they were purportedly open (according to the clearly stated hours on her page). It was not lunchtime. The call went straight to voicemail. I called again several times, waiting several minutes between each call, and the same thing happened. Unfortunately, I wasn't able to see the doctor and had to go to Urgent Care. I had actually wanted to make Dr. Albritton my PCP from a while back, due to the positive reviews of the doctor herself. I was in the process of officially making her my PCP with my insurance when this happened. How incompetent can this staff be? No matter how superb of a provider Dr. Tiffany Albritton is, she is destroyed by the sheer nonexistence of her staff. If they do exist, they should be replaced with staff members who actually pick up the phone during business hours. If they don't exist at a certain point, fine. But for them to be absent for the whole duration of the period I incessantly called? I don't understand why any doctor would want to surround herself by staff that do nothing but bring her and her image down and create an aura of frustration and disappointment among her patients.

Stay away from OakBend Medical Group at all costs. I followed my doctor from Memorial Hermann in…read more2014 to Baylor to OakBend. Throughout that time, I had 5 knee surgeries with him. Several at OakBend. OakBend grossly overcharge for imaging services that don't even cover radiology reports, so get ready to have a separate bill for that. And they continued to carry a balance on my account for charges from my 2019 surgery when I provided them a letter with receipts documenting that I had hit my out-of-pocket max for the year.

I had a procedure done at Oakbend Medical Center. They sent me the invoice and I went to their…read moreterrible system www.personapay.com/oakbend. Unfortunately, I had set up my HSA flexible spending account to make partial payments. I say unfortunately because my HSA account became momentarily out of funds, and they were unable to collect it. Because of their poor communication, I was not informed until I received a Final Notice letter saying that if I did not pay, it would be sent to collections. I called them immediately and replaced my HSA flexible spending account with a credit card, all before the Final Notice letter was due. Even though I paid, I received a letter from a debt collector, Revco Solutions. I promptly sent the full payment to the debt collector. I hope my credit history will not be impacted. So, I STRONGLY RECOMMEND anyone from doing any type of business with Oakbend Medical Center. It should be a ZERO stars!

Walked in yesterday. 2 not 3 at counter. Same as 2 years ago. Nobody looked up and said Hello, or…read moreHi or welcome or anything. Completely un acknowledeged. Even spoke up..good morning...hello...welcome...and nobody would look up. Va is totally wasted employees. Their employees are the ones who Methodist, Memorial Hermann ect dont hire. Nuff said.

Dr T's nurse very condescending to patients. Prescription from oncologist at Methodist prescribed…read more30 day prescription for blood thinner, Dr T called in a two week supply. Half of what was needed. I do not recommend her or her nurse.

Love love love this physician :) she takes her sweet time to listen to you and understand your…read moreconcerns and is genuinely concerned towards reaching the solutions

I was a patient of Dr. Shaya's for years and she was by far the best doctor I ever had (I'm 65…read morenow). She was referred to me by one of my clients. Her up to date knowledge of so many areas of health is astounding. Has anyone ever heard of migraines in your eyes that are not painful. After she told me this I went to an opthamologist and he confirmed it. I have had several doctors since her but none compare. I may go back even if she doesn't take insurance.!

Dr Peter Kwan is amazing! I wrote a review on him for Next Level Urgent Care. Here's what it…read moresaid..... This 5 star rating is for Dr. Peter Kwan. The facility is pleasant, however; there are a few things that they can improve upon. While waiting a short time at the urgent care facility (09/16/2016), I witness a wonderful act of compassion. There was a young couple that came in with their infant child who needed immediate attention. I don't know what the issue was with the child. The receptionist looked at the child and went to get Dr. Peter Kwan. He came to look the baby over and left quickly to do something. The receptionist then asked the couple for their insurance, and the mother gave her the insurance card. The receptionist said "Oh I'm sorry, we don't take Amerigroup". The couple looked disappointed and frightened but turned to leave. As they were heading towards the door, Dr. Peter Kwan came running towards the desk yelling "I'll do it, I'll do it, bring the baby over here!". I literally teared up. He cared for the baby, gave them instructions, and the couple left with the child. It was so amazing. I was getting ready to leave after seeing the interaction with the receptionist, but Dr. Kwan made me stay with his actions. Next Level Urgent Care, you should be thankful that you have such a loving and compassionate doctor that works there. We need more like him.

This was my first time coming to this branch as a patient myself. I have been here on other…read moreoccasions for mother's appointments. I arrived 45 minutes early yet I was not seen until 15 minutes after my appointment. While the waiting room is very spacious and clean, I do not see a reason for such a long wait as the office was not very crowded with patients. I was attended to by a nurse who was very nice and skilled with using their very old and outdated equipment. While it was impressive that she was able to use that kind of equipment, the measurements were not the most accurate. There must be some disorganization because some of my measurements were recorded inaccurately in the report at the end of my visit. I saw Dr. Ana Corteguera, who my parents also usually see. As a first time patient, I expected her to spend some time hearing my medical history but she rushed me through the entire visit. I felt as though she did not really care about my problems and just wanted to get me in and out of there was fast as possible. In fact, I even forgot to talk about something I had been meaning to ask a doctor because of that. Furthermore, instead of discussing treatment and testing options with me, she just chose the one that was the most convenient for her, which of course, happened to be the most expensive costing one for me. All in all, I think that this office can certainly improve its efficiency and if you had to visit this branch, I would recommend seeing someone else besides Dr. Corteguera.

I have been seeing Dr. Diamond for over a decade now. She is absolutely the best. She takes the…read moretime to listen and never makes me feel rushed. As I've gotten older I have more questions about general health and she takes the time to answer them, which helps me stay off google! I'm not sure if she is taking new patients but I'm sure all of her current patients would agree her bedside manor is awesome and when she needs to refer you out to specialist she will send you to someone she trusts.

Dr. Kodali practices Family Medicine with Memorial Hermann Medical Group in Sugar Land, Texas…read more She's taken over care for most of Dr. Albrittons' patients. Dr. Kodali is a young women with a personable beside manner who takes the time to listen to her patients. She treats the issue at hand while caring for the entire body. When an urgent issue arising the office is excellent working patients in for an appointment. The office staff is exceptional, kind, polite and professional. My Mother has been a patient here for years and wouldn't consider going anywhere else.

Dr jenny Luu is who we saw NOT the associate. ONLY Dr Luu & we did labs & they coded it wrong &…read moreinsurance would not pay . The office REFUSED to refile & code it properly so Ins could see labs as deemed a medical necessity . That is all my husband & I asked for & staff never would assist . It's a simple lab test & they should know the proper coding vs making the patients pay ALOT of extra money $$$$ unnecessarily. Any other doctors office would have had lab charges covered & filed a proper coding or at least helped with the billing but they refused to help us. . We were not asking for much & if you go there be prepared to pay for your own lab work even if have great insurance. We do not recommend this office cause of unexpected & unnecessary charges that insurance would of covered if they filed properly .

I had a to designate a PCP for work, or else I actually have to pay my company for not having one…read more So, I decided to pick Dr. Luu. Their office is located in the Mattress Firm building. Their office entrance is different from the other business, though. Right when I walked in, I was greeted by a rude receptionist (I can't remember her name). She was very short with me, and was unhappy when I didn't completely fill out all my new patient paperwork. I told her that I filled out the form that they sent me via e-mail, and that their office did not tell me to fill out any additional paperwork before coming in. Regardless, she still made it seem like it was my fault. Anyway, when I finally met my PCP, Dr. Luu, it was a complete 180. She was super nice and understanding. She also explained all the tests that I would be having and why I needed them. She also told me what diagnostic/lab tests that I was up to date with, and those I had to schedule an appointment with her for soon. I really like this doctor. So the moral of the story is: 5 Stars for Dr. Luu 2 Stars for the rude receptionist = 3 Stars Overall Hopefully, they fix her rude behavior. I really want to keep coming here.

I love my pcp here but I wish they were a little more prompt with their patients. When we book…read moreappointments and we show up early, we shouldn't have to wait an additional hour to be seen. This is my 2nd time here and my 2nd time waiting more than 30 minutes to be seen. I like the fact that we can check in and see all of our updates in the MyChart app. The staff are nice but attention to detail is important. I sat in the lobby for 40 minutes. Finally went to the counter and the attendant kept saying "oops." Wow! I waited another 10 minutes because by this time everyone that came in AFTER me went to the back. I asked for my refund since I have been here for 48 minutes now. Everyone's time is valuable. The fact the lady told me once we check in we are supposed to tell someone we are here. Isnt that the entire point of checking in on the app per your instructions? What a waste of my time.