I signed up to this program late August 2019, due to some fatigue issues. I will be honest, I was…read moreskeptical at first because I've had the run around with health care for over a year and I figured what else do I have to lose. I got a call from a representative who spent 45 minutes on the phone with me to answer all of my questions. Once I signed up to the program and downloaded the app to communicate with my physicians, I immediately got a first appointment in the same week. Upon arrival, I was greeted at the door by Dr. Goyal and in the same room I met Dr.Dhukka who were BOTH in the room with me. I listed my concerns, and they came up with a treatment plan for me. Not only did I have options for treatment, they went out of their way to find which pharmacy had the best costs for me prescription wise. A few weeks later, my routine lab work (covered by their program) came back, I asked if I could do a few other tests and found out I had another underlying ailment. We had a long talk when I came back into the office about it, and it wasn't about the diagnoses but they genuinely cared about how I felt about the diagnoses. I was then referred to a specialist by Dr.Goyal, and what I appreciate about this referral is that it wasn't just someone he knew, but he also kept my budget in mind. Also, before the referral, Dr.Goyal went out of his way to get opinions on my bloodwork by other specialists he knew. That's how we got such a quick understanding about what was going on with me. In 1.5 months, we've managed to figure out why I was feeling so fatigue. Ways I can improve it and my options with treatment. I cannot recommend this enough. It's hard to explain but think of it like a gym membership for your healthcare needs. So many basic things are included, you don't have to worry about wait time, if you need to see them, they are almost always available or you can reach out to them through the app. This is direct doctor to patient healthcare and it's the best thing in my opinion . These folks are awesome and I hope more places will follow in their footsteps!

Had an appointment and felt listened to. The doctor explained treatment options clearly and didn't…read morerush the visit. Professional and respectful experience.

I don't want to tell you how WONDERFUL he is because then he will be super busy. Haha…read more. He listens attentively and couldn't be nicer.. I hope I don't drive him crazy. He looked up medications for me and cared enough to follow up about my labs.. I am so glad I found him.. Thank you Dr. Manuel, for being so very nice to me. Sylvia

Lol now a few days after posting my review the Dr's office says they are terminating their services…read moreto me, w no reason why. They loved my 1st review which was 5 stars in 9/2020. But they don't like the feed back on my 2nd review. That just shows my point, they have no conflict management skills. Just make a better effort to communicate better. And I would have gladly updated once I experienced an improvement. This has never happened to me, but I have already found another PCP and didn't plan on going back. Growth is inevitable, whether they took this opportunity to provide better service in this instance or not. It will happen again to another patient. They can stay comfortable, kicking ppl out that are dissatisfied. But that not how you run an effective business or grow. Whoever is in charge should know this.

This practice seems to bite off more than it can chew. I've been a patience for about 3 years,…read moresince leaving home for university. Although I am a patient of Dr. Knafo, I've only spoken to her 3 of the minimum 9 times I had appointments. The other visits I was seen by two other female doctors. Now this isn't a big issue if you are going for smaller concerns like check ups and well woman exams but I had a continuous stomach issue that the lack of consistency in visits very negatively effected. I ran the same tests multiple times and explained the same symptoms/reactions to the doctors each visit and we ran in circles. I understand this is a family practice and not a specialist, but at some point it's up to the doctors to admit they don't know and refer me to someone else. It took a year of this before I broke down crying and begged for them to refer me. I would like to commend Dr. Knafo on what she is TRYING to do. When I did get to meet with her she was very caring and serious about my mental health. ( I have anxiety and depression ) Although, I believe this effected her judgement a little too much, I often felt like she wouldn't take my other physical health concerns seriously until I started taking medication as she strongly urged for me to start taking lexipro whenever I saw her. I've been doing well with my mental health, and would often express to her the reason behind my being so wound up and on the verge of tears in her office is because I was a 19 year old college student battling a mystery issue and running the same tests every visit. Making appointments is easy, everything else over the phone is hit or miss depending on if they feel like taking your call at that time.

Dr. Knafo is very thoughtful and has great bedside manner. Her office just told me that she has…read moreretired.

I had hives for six days, and had seen three physicians. I went to advanced asthma and allergy and…read morewithin two hours my symptoms were gone! The doctor gave me medicine right there in the office. Finally, relief and answers. He was appalled that I was given 50 mg of steroids taken daily. Because of that, I couldn't even sleep. He provided relief and healing with no steroids. I finally can sleep again and hives are gone. He is the best physician in Houston.

The doctor was very misogynistic towards my daughter and I, and especially towards the nurses…read moreworking there. He was telling my daughter that she would never find a husband, mind you she is 15. He was also very rude towards the nurses. Never coming back here.

I have seen Dr. Prangle twice in the past year and both times, I left thinking..I really need to…read moregive this Doctor a review. It was one of the only times that I have seen a doctor and not felt rushed. He answered every question that I had VERY thoroughly and really educated my on my ailments. We will definitely continue going to him as our family doctor.

dr.prangle is great and is a wonderful doctor.but his front office staff leaves alot to be…read moredesired.they will leave your personal information sitting out for everyone to see look at and take if they wanted and when you bring to their attention they will act like you are the problem not them.take very much care of your records,paperwork and hand it to the doctor instead of his staff since they don't put up or protect it from people to see all your personal information and that way it is protected.the staff is not very good.

My husband & I have been patients here for years! Dr. Munoz is an excellent Doctor who is…read morecompassionate and knowledgeable. He & his staff are all bilingual (Spanish) and very welcoming to both new & existing patients. Everyone is treated like family. It's important to have a primary care physician to help coordinate with other specialists when needed and Dr. Munoz & his staff excel in this area! We highly recommend both Dr.Munoz & his wonderful nurses & staff! I had a possible stroke scare during Hurricane Beryl & even though their offices were closed due to weather Dr. Munoz made time to speak to my husband on the phone and gave him a list of symptoms to check me for then advised my husband to take me to an ER asap to have an MRI done. The MRI was critical and excellent advice. They found a brain tumor that had to be removed immediately. Dr. Munoz & his wife came to the hospital to check on me & recommended an excellent neurologist. They have checked in several times to let me know our family is in their prayers and have provided strength in a very difficult time in our lives. They are excellent and consistently provide 5 star excellence every time! We love everyone that works in the office and especially Veronica & Mario!

He was a wonderful doctor. I don't know what I'll do without him. His office is now closed. I've…read morespoken to some of his other patients who also miss him.

So I agree with the reviews on here that Dr. Horsefield is knowledgeable. I don't think that can be…read moreargued. What I don't appreciate is when medical practitioners get offended when you ask questions, or challenge theories when it comes to your own health. It is my body and my life, I think every patient should ask questions and challenge conventional theories. I have a thyroid issue. I am trying to find ways to heal it. I have been seeing Dr. Horsefield for maybe 5 years now, and have noticed passive aggressiveness before... but what I recently experienced is clearly unacceptable. I saw him for my regular annual appointment 3 months ago. My TSH levels were too high, so I got on some thyroid supplements and we retested about 6 weeks later. The results came in and the TSH levels were too low. I have since readjusted my medication and sent him an email politely asking if he could order the bloodwork to retest my levels so I can ensure i am now healthy and found the right balance. His response was callous. I have attached a photo with the passive aggressive response, where he makes it clear that he wont put the test in the system because he doesn't get paid for "answering emails, ordering tests, reviewing tests, communicating test results and maintenance of records" ..... REALLY? Aren't those tasks associated with being a doctor? I would be happy to pay him, for me it isn't about the money at all. In addition, clearly SOMEONE is getting paid when I order these lab tests because I'm charged thousands of dollars for them. All I need though is the bloodwork.... and he doesn't have availability for 2 months!?! I'm extremely disappointed that someone in the healthcare field is so much more concerned about their wallet than their patients health. Also if he wanted to charge me a processing fee that is fine, but his solution is clearly not in my best interest to wait 2 months and potentially do irreversible damage to my body.

I had an appointment for annual physical examination with Dr. Horsfield. I waited in the…read moreexamination room almost an hour. No one came in to check on me. I was frustrated and left. His assistant had the audacity to ask me if I wanted to rescheduled.

I had an amazing experience as a walk in for urgent care. the doctor did not rush me at all and did…read morea very thorough checkup and consult. I will be making him my new primary care physician and referring my father here as well! the inside of clinic is also very pretty with greenery.

This facility sets the bar when it comes to primary and urgent care. I've honestly never received…read moresuch personalized care! The PCP's knowledge concatenated with his bedside manner is off the charts. I've decided to make him my PCP. I was in excruciating pain and he was very understanding and patient. I can't verbalize my appreciation appropriately!