I had a disappointing experience with this office regarding billing practices. During my visit, I was charged for tests that I did not authorize and that were not clearly explained to me beforehand. At no point was I informed about the necessity, cost, or purpose of these tests, nor was I asked for consent before they were performed. This lack of transparency is concerning and, in my opinion, unacceptable in a healthcare setting where patients should be fully informed about their care and any associated costs. When I followed up to address the issue, I did not receive a satisfactory explanation or resolution. Patients should not have to deal with unexpected charges for services they did not agree to. I recommend that anyone visiting this office ask detailed questions and confirm all procedures and costs in advance to avoid similar issues. read more

I made an appointment through ZocDoc for a suspected broken finger. I filled out all the insurance information and their intake form. I got a notice the next morning that they needed to talk to me about my appointment request. They called me while I was in a meeting, though it only rang 2-3 times with no voicemail left to indicate what additional information was needed. I attempted to call them back twice to discuss the issue and no one answered and there was no voicemail box for me to leave a message so they cancelled my appointment. It's incredibly frustrating and disappointing to make an appointment for an issue and the office not answer multiple call attempts to resolve an issue that is unclear in the first place. read more

THE WORST office I have ever been to!!! I had to swab MYSELF, horrible service. They lost my test so i had to go back and reswab. They also havent had my test results and ive been chasing them for it. They are disorganized, they don't keep their word. Stay away from this place!!!!! 0 STARS!!!! read more

I've had a great experience being a patient at Core Primary Care. Whether I'm not feeling well or just need a physical it's always easy to make an appointment and the office staff is great. read more

I had trouble initially getting a PCP appointment and had to get in contact with front desk twice after initial request to set things right. So make sure to check your online portal after you get your appointment to ensure your it was processed correctly. The quality of care of my initial visit was fine. read more

Kjersti Anderson is truly an angel. The first time I visited this clinic for my annual wellness check, Kjersti was the provider that cared for me. I wasn't in the best place in my life at the time, but she listened to me and made me feel comfortable right away. Her support and compassion made such a difference. Fast forward a year later, I felt compelled to return just to let her know how amazing she is and to thank her for being there for me at a low point in my life. We are so fortunate to have caring providers like her and she's truly an asset to her profession. She is professional and have great bedside manner. Highly recommend Kjersti! read more

I've been a patient here for 3 years, seamless experience everytime time. For my most recent physical, I completed the forms necessary online prior to arrive. I waited less than 5 minutes to be seen by a nursing professional. Seeing the doctor was a breeze, my vitals were taken quickly, and the drawing of blood was as clean and pain-free of an experience as you're going to get. Dr. Kjersti and the team always make this such a smooth experience. Highly recommend for anyone in the museum district or med center who want an easy to access+highly responsive PCP read more

I have no actual review of the clinic, as my appt was ultimately canceled. I booked with them a day prior using zocdoc, for a 1pm appt the following day. They reached out at 421 that afternoon to tell me the copay amount followed by letting me know of their late cancelation policy. Thought we got everything squared away and were good to go. I then get a voicemail at 603 stating that they need to reschedule because ZocDoc only schedules 20 min appt and they were going to need 40 min for an IUD removal. Called them back to reschedule at 610, and got the automated line. Called back first thing this morning at 811, told them about the voicemail and they argued with me telling me that they had no idea about the voicemail, and that there was no mention of rescheduling on my chart. THREE MINUTES LATER, I get another call/vm from their office telling me we need to reschedule. To which they offered me a 4pm visit. After the hassle of trying to schedule with them, I decided to find another clinic/provider. The only pro I have is that thanks to their screw ups, it saved me from having to late minute cancel due to being fed up with them. (new provider took a total of 4 minutes for the entire visit, and it was awesome!) read more

Doctor and staff did not adequately provide my needs and failed to communicate to me what was expected for me and led me to believe I just needed to show for my next appointment. Long story short they are disorganized and suffer from this and are a danger to waste your time. I will thoroughly be avoiding them and any affiliates under their corporation like the plague. Horrible clinic that even fails to do it's name sake to the basics. read more

I usually feel scared and uncomfortable when I have doctor visits but Dr. Anderson as well as the nurses are always really nice and helpful! I don't feel embarrassed about my symptoms and she always makes sure I am up to date on my medications :) read more

Hello Yelp, I drove from the outlet mall to Katy having serious health conditions and was turned away for being 2 minutes late. They gave no regard for my health and why I was there in the first place. They offered for me to accept a 4:30 appt. A whole five hours. This clinic does not care about people, the humanity that comes in for medical Treatment. I spoke to the office manager, I asked so it's just the Dr's who are important here and she responded, Yes. NO concern. I told her the Dr's don't spend anymore then 15 minutes if a patient is lucky and there was noone in the office waiting. The arrogance, the uncaring and cold manner in the way they conduct business is reprehensible. Sorry, sorry sorry that's all they could say. Don't talk about, be about it, do the dam thing and change! Their sorry meant nothing when I'm driving for such a long distance with memory loss. I would caution anyone to think again when dealing with this medical group. All that we are considered is a paycheck not a human who needs serious medical care. They all sounded like robots and very comfortable to turn me away. This comes from the top. I don't care who these Dr's think they are. They are irresponsible, selfish, uncaring, rigid and not adhering to their oath. Please take into account how they see things. This is reprehensible. A whole 2 minutes and I was told they could not see me after waiting two weeks. Not even real.people, just repeating what they are told by the Dr's. They are all shameless and show no empathy. Disgusting. Chose a new PCP the same day. They will not run my Insurance so they can become richer by me. read more

Dr Andrews is good, but I had a bad experience with charges and office staff not handing issues properly.

This was my first doctor visit today and I was very impressed with everybody in the office. Everyone was very happy with their job. I could tell very pleasant and maybe you want to come back some more. This doctor a long time ago actually. read more

Love doctor Mora and everyone in this office! They genuinely care about patients and they want the best care for you. Their new office is amazing! It's very spacious and modern. read more

Core Primary Care - Internal Medicine Near Me - Houston, Texas

I wish this place was as reliable as its location is convenient. I regularly have to call to remind them to refill my prescription when I need them to - even though it's supposed to be automatic - and yet, more than half the time they still fail to send it in after numerous phone calls. So what ends up happening virtually every month, is that I have to mediate a game of telephone between CORE and my pharmacy wherein the pharmacy will say they haven't received the new script, to which CORE will then relay that "your provider has been notified." If it was simply a matter that was resolved in a day or less, I wouldn't find it so irritating. However, this whole process usually takes course over several days before CORE follows through. I don't know what exactly the issue is on their end, but it all just adds unnecessary stress to what should be a routine matter. I've never had an issue with CORE when I actually have to go in for an appointment. The front desk reception and physicians all seem helpful and orderly, and I've never had to wait long. I don't know why that doesn't translate to matters over the phone, but hopefully it's being addressed. read more

If I could give zero stars I WOULD! This clinic doesn't care about anyone. Kjersti Anderson is the only doctor worth seeing! Everytime I need something done,referral or paperwork,ITS NEVER HANDLED PROPERLY! Cant wait to switch doctors. read more

If you're using Zocdoc, please choose a different place than this sad practice. First, being 30 minutes late to a telehealth appointment is ridiculous. And second, saying you're going to treat my issue with my preferred method during the appointment and then calling two hours later and saying you won't be doing that is incredibly unprofessional. This place is a waste of time and money! read more

Gracias a la Doctora y enfermera que me atendieron super Bien y me dieron mucha confianza, excepto a la enfermera que me sacó sangre para estudios, se miraba muy enojada y cuando entró al cuarto le dió una patada al asiento de rueditas, me preocupé al ver su actitud pero no creí que fuera a pasar algo mas hasta que me puso la aguja de esa manera tan salvage y cruel aunque me enojó su trato no quise decirle nada pero cuando me subí a mi carro hiba llorando con sentimiento, nunca habia pasado por una experiencia tan horrible con un cuidador de salud. Lo siento mucho por escribirles mi experiencia. read more

Please don't waste your time I have been in reach about a test for weeks they keep sending me the wrong stuff everyone is telling me different information. I simply wanted to get some test done and it's has been so hard and such a frustrating experience I have called 5 times today and not one of the people where able to help me I asked to speak with the PCP and they said she would call hopefully I get a call. read more

Been going here for a while. Absolutely amazing staff. Everyone knows Spanish at the front desk. The doctors are all very compassionate and care about your overall wellbeing. Never had a PCP i could endorse this much! read more

Core Primary Care - Waiting area - Internal Medicine Near Me - Houston, Texas

this is the worst place ever for tattoo removal i paid for 3 sessions and they're only honoring one i paid over 300 for 3 tattoo removal appointments through groupon be careful with this place first treatment did absolutely nothing money down the drain read more

The PA was amazing and very thorough. Yet, upon arrival you scan a QR CODE and no one was there to greet me up front. You could hear the staff laughing in the back. When someone did come up front, she seemed quite annoyed I was there. It also took me 40 minutes to get my blood drawn after the PA left the room. I had to go up front and ask for someone to come draw my blood because it had been so long. The walls in the office are also very thin, I could hear the man's phone call in the room beside me clear as day. All this said, I still recommend the PA. She was fantastic, just be prepared for everything else. read more

I simply love these guys at the Houston location. They are attentive and spend a good chunk of time with you during appointments. You never feel rushed or just a number.They care about your overall health and wellbeing. They are professional yet have great personalities. Special shout out to Avery! She's a dedicated, focused and compassionate professional! Both my husband and I are patients here and couldn't be happier. We feel especially well cared for. read more

Great service!! I scheduled my annual check up at this practice, and I had a pleasant experience. The staff are very friendly and welcoming. I did not have to wait very long for my visit, which is pretty unique among doctor offices. Dr. Mora does a really great job, and you can see that he really cares about his patients. He has a wonderful bedside manner. He can definitely help you with any medical issues or concerns that you may have. I highly recommend Core Primary Care for your medical needs!! read more

I choose this clinic is because it is convenience to where I live. But if you couldn't go yourself, and have to use their telehealth appointment, you will need to wait at least 1.5 hours even on the app told you wait 12-20 min. read more

Everything that my appointment consisted of including, customer service, wait and appointment time, treatment and prescription, as well as billing has been horrible. I would not recommend anyone go here for anything. read more

I've seen PA Aimee, PA Avery, and Dr Mora. All WONDERFUL. Since discovering Core Primary about a year ago, Aimee has helped me care about my health. I've lost weight, quit smoking, learned to handle my stress. I have an HMO due to being unemployed from Covid, and only having a few insurances to pick from in the market place, and they have helped navigate the complexities of referrals and have always been quick to help when I need it. 10/10 place. I absolutely love Core Primary. read more

My first appointment with Emily Song was a GREAT disappointment. She refused to give me refills of my prescriptions, esp. Dutasteride (Avodart) for BPH, which was prescribed by Urologist Dr. Irving Fishman more than 20 years ago with good results, unless I see a Urologist. As I had been to at least four other Urologists since then with NO better (Worst) alternative prescriptions other than the one I'm already taking, I refused to see another Urologist, who would just treat me like a guinea pig again to try out their new drug samples, like, Oxybutynin (Ditropan) and Nocdurna (from UK), which worsened my BPH with aggravating side effects. Two Urologists had wanted to do TURP, which killed my father two weeks after the surgery from complications in 1995. I decided not to follow her persistent demand and left the office with no refill. Sad. read more

I'll start by saying usually do write reviews. The clinic is very convenient as far as location. The staff is nice. But.....to speak with someone, or make an appointment is the worst efforts ever. They suggest or offer for faster service to text to which the response or reply time is 2-3 days. When calling, the hold and wait time is the worst as well. You are placed on hold to listen to the loud irritating music and you may hold 20 mins or so. I still go to Core Primary for my medical needs but will be searching for another clinic. read more

Doctor I saw was very helpful and knowledgeable. Don at the front desk claimed he needed to restart his computer and left me on hold for twenty minutes any started answering new calls. I had to call the office on a different phone to get off of hold. He then threw his coworkers under the bus saying the problem I am having is because they said they could do too much. I would suggest going to another office with a more professional front desk staff. read more

This place charged me a no show fee after my appointment. The money isn't a lot. But I do not want any of my money going towards this business. I went in for a Pap smear. I got brought back at 3:08. The nurse left my room at 3:14. Then I waited half naked until 3:50. For no one to come check on me and warn me it would take this long, no doctor, no one. They did not warn me at all I would be waiting there for so long half naked. When a nurse says the doctor will be right in and I wait 40 min for service that is ridiculous. I did not appreciate the service at all. When I explained what happened they did not care. They only care about their side of the story. There are so many doctors in Houston do not go to this primary care. The doctor that was suppose to help me that day was named Amy. If you do go I wish your experience to be better than mine. read more

This office has been extremely nice since day one, answered all my questions and listened to all my concerns they really take the time to listen. I've not once felt rushed, and they really care and do their very best to help as much as they can.. Aimee and Allison are extremely helpful and work extremely great as a team when sitting with you and figuring out the plan to take, everything is well explained and I left really trusting them with anything that needs to be done. read more

I went in for a laser hair reduction consultation November 19, 2021 where I then proceeded with treatment for the first-time ever. I received treatment on my legs, arms, and neck/side burns. Experience was PAINFUL to say the least to the point where when the laser touched me, I jolted various times due to the pain and my legs trembled throughout the whole session and yet, did the PA, Avery Schwartz keep going despite how unusual my reactions were and very rarely asked if I were okay. In fact, the assistant, Allison, did much of the talking to calm me down. Come to the end of the treatment, did they notice burns on my arms, and stated they'd adjust the laser settings lower NEXT TIME (why were settings not lowered the first time?), to which I was unaware of during the procedure due to the protective eye-wear I was wearing and only then (after the session) did they ask me to sign the consent form (I definitely felt taken advantage of as it felt they were protecting themselves). Immediately upon coming home, I find burns ALL over my body from my neck, to my thighs, to my arms, to my shoulders, to my legs, to my knees. Pictures only show some of what I experienced. My own PCP confirmed I have first degree burns and that it is very possible scarring will occur. My experience at CPC Aesthetics has been painful, traumatic, and quite literally scarring. I would not recommend this place for the risk of this happening to anyone else. I recommend finding another place to do laser hair removal as I went in wanting to feel more beautiful and came out never wanting to do laser hair removal here again. I cancelled my future sessions and was given a refund of my first payment and spoke to Avery Schwartz showing her all the evidence of what happened as product of her work. She even stated that they usually do more skin test patches to make sure the laser is compatible with the skin, although they didn't do that with me for the purpose of expediting the laser hair removal sessions. I had never mentioned that I needed this expedited and if I knew of this risk would've wanted test patches done before any treatment. Extremely lacking on their part. Although she apologized, nothing can quite make up for this unprofessionalism and negligence. Please take care of your skin and do better than here! read more

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I've been here a few times. Overall a general disappointment with their system. Physicians are fine but wait time between the health coach getting your medical history and the physician seeing you is a bit ridiculous. I had one that could not even see me and another had to step in after sitting in the exam room for well over 30 min. I've had to wait anywhere from 30-min to almost an hour after being taken to the exam room. I don't plan on returning to this practice anymore. read more

Dr Aimee and Alison was extremely helpful and professional, they were compassionate and understanding. Thank you Dr Aimee and the team for treating my mom so wonderful . read more

Worst place ever! Not good at keep up with prescriptions. Won't let you be late ten minutes but will take you to back real quick but once you're back there let you wait for an hour. This is a last resort. They're constantly messing up lab work. Test come back negative when they're positive. This place is just careless. read more

Stay away! I have given this office plenty of time (like a year and 1/2 and probably 12 visits at least) to correct issues that they have had but they continue to get worse. No follow through. Consistently forget to call in prescriptions even when they have called YOU to say you need a certain med. Ever changing policies for example, telling you on Thursday to stop by for a COVID test anytime and when you make the trip there on Monday for the test - and the front desk tells you they no longer take walk-ins! Virtual visits are a joke, provider yawned thru the whole visit. They also have others in the room for your virtual visit without telling you who they are which made me uncomfortable. One person tried to draw blood on 2 separate visits and bruised both arms but never was able to get a sample. Went to another provider immediately after and they had no issue with the draw. Oh wait and did I mention that I was late ONCE by 11 minutes, even though I called and said there was a traffic issue and I would be there in 5 minutes when I arrived they took my copay and stated BTW we have a new policy if you are 11 minutes late you have to reschedule. No regard for all the on-time arrivals or the wasted trip at their request for the walk-in. They are opening a new office in Sugarland and are too busy with those logistics to see a long time patient for a sick visit so none of this probably matters because they probably won't see you anyway. Save yourself the grief and find a different provider. read more

I had my first new patient visit with Aimee, PA-C. She was FANTASTIC! She was empathetic, attentive and extremely knowledgeable. I would recommend Core Primary Health to anyone looking for a modern, patient centered care team. I was also really impressed with their Health Coach team and Emily was awesome! Looking forward to improving my health journey at Core Primary Care. read more

Greatest doctor I have yet to come across! Really motivating to start a new path of healthy steps, was very caring and attentive! I travel an hour just to see him! read more

Typical conventional medicine. Avery is conversational and at first seems to listen but ultimately prescribes run of the mill treatments. Severe multi-year insomnia is chalked up to a simple case of over-worrying. Binge eating is dismissed as a lack of will to continue running CBT techniques into the ground despite years of effort with limited results. Additionally, binge eating is dismissed as a real issue because my weight is currently within a healthy range. Minimizes severe stomach bloating and digestive issues. Depression is a result of insomnia, lack of therapy, etc. Prescribes run of the mill antidepressants, exercise, CBT, and over the counter sleep aids. Go to any conventional doctor and they'll give you the same story without listening to how you have already tried these treatments over multiple years and without looking into the root biochemical causes. I was hoping Avery's approach would be similar to functional medicine but without the no-insurance accepted price tag of most functional medicine doctors. I was wrong. Additionally, billing was a mess, so the receptionist instructed me to wait to schedule a third follow up appointment since they didn't know what insurance would actually pay for. This ultimately deterred me from continuing to go as I'm still in the midst of sorting out a $800 bill for a regular check up and 2 follow up visits for a very basic antidepressant after 2 months. Lastly, wait times are very long (about 2 hours for a regular visit) and any time you call you will hear all of their big pharma-sponsored ads tell you all the services this place can offer to help you lose weight and look younger. Would love a referral to a doctor who treats root causes and focuses on whole health over cosmetics. read more