I'm not a patient of Dr. Sobarzo, my husband is. Honestly if it's me I would not take him as my doctor because of our different in opinion about pain. For me pain is something personal and can't be quantified by any doctor, only you as a person can. It won't even be proven by advance tests like MRI or CT scans. This is what he said " your husband's pain is valid because it shows in his Ct scan" . He put my husband on tramadol q 6 hours as needed and 800 mgs of Ibuprofen's every 8 hours for many months now and still not sufficient to control his pain. Every time my husband ran out of tramadol before his monthly appointment for refills. I'm scared that the ibuprofen will damage my husband's kidneys in the near future. In addition to all these medications, my husband takes gabapentin 600 mgs every 8 hours. And with all these medications and other conditions , I can feel his frustrations. I have compassion for my husband because I deal with pain myself. And I know when you're in pain , and it's more painful when nobody understands your pain.
I always call the office and receive calls from the office. I recently spoke with a rude receptionist and I should have taken her name so I can put it in this review. She said " you have to pay the office 175.00 dollars or your husband won't be seen by Dr. Sobarzo , you all have the responsibility to communicate with your insurance company " really! How could she even say that. We had contacted our insurance ahead of time and let them know our doctors of choice. It's not that we didn't do our part! They also ban me to call the office because they said that I was rude??? I always believed that customers are always right! If you don't have the patience to talk to people and understand their situations, you need not to work as a receptionist. Don't label me as rude because I'm only speaking for my husband. I don't want to put down a business specially a healthcare business but I'm just trying to relay my experience. I hope and believe that Dr. Sobarzo doesn't take this against my husband. I do acknowledge that my husband likes him as his doctor.
So my fear came true. Dr. Sobarzo fired my husband as his patient because of my telephone conversation which was rude according to the phone receptionist. As far as I knew I never exhibited a disruptive behavior at their office, it was only through phone conversations.
Dr. Sobarzo was liked by my husband. He said he was a good listener and has a good bedside manner. And he wants to thank Dr. Sobarzo for taking care of his pain and medications for the past month. read more