This is the same urgent care even though they are under a new name now. It's horrible, don't go there. The receptionist is the worst. She might even be the nurse lol. It's a rude Indian lady and it was so bad that I just left. read more

Hours said it opened at 8AM. But the doctor didn't show up until 8:40. I was the first in line with an eye issue. The front office staff opened up and got everyone ready. The staff was friendly, apologetic, and helpful. The doctor not so much. It's disrespectful to waste other's time like that. If I hadn't paid first, I would've left and tried Doctors on Demand or another option. read more

During Covid you would think a medical facility would not deny someone medical attention over $140. I was not feeling well I grabbed my ID and insurance card and drove here because it was closest to me . Anyways they denied me service because I didn't have my debit card on me to pay. They told me to go to the ER if I was having any emergency. Last time I went to the ER I received a $10k bill. Cleary the doctor here doesn't care about people only money . read more

I went to Royal as Urgent care patient for knee pain. Dr. Abbasi gave steroids and pain meds and said if not better we will need to do am MRI. A week later I am not better so I called to get an MRI order for imaging and was told Dr. Abbasi has to see me first before she will write the order- even though she is the one who suggest a week earlier. No problem, please make me an appointment to see her. "Oh we don't can't appointments for you because you came in as urgent care." So I need to see the Dr per her process but she won't make me an appointment to see her. Dr. Abbasi was VERY rude and dismissive on the phone "you can come in and see a nurse and she will write the order and it will get denied, okay" and she hung up. Some oath you took there Doc!! They ask you to rate them while there but they sure didn't ask me to rate them after that call. It would take less than 30 second to help me with scheduling an appointment. Just shameful! read more

The doctor doesn't really pay attention to her patients. She just worries about getting them in and out quickly.

Today I came and was told the doctor was with 1 patient and was almost done. An hour later I'm leaving and will come back. Because how do we go from almost being done and being next to not being seen an hour later? And I won't even go into how rude the front office staff was. The only reason I'm even going back is they already took my copay. Instead of having me pay at the end of my visit like most offices they took it at the beginning. So I'll be back to waste my time when I get off work. So disappointing... read more

Noma Abassi is RUDE, INCOMPETENT and just an overall B*tch. I came here because my earring was stuck in my ear and she completely disregarded me as a person. I had to go to the emergency room and it took them all of 30 seconds to get the earring out using the same tools she had. WHEN I CALLED AND ASKED FOR THE DOCTOR'S FULL NAME AND MEDICAL LICENSE, the receptionist placed me on hold and gave her the phone. Noma Abassi told me to google her medical license if I wanted it so bad and to never come to that urgent care again before hanging up in my face. I was not rude, I was simply asking for the information for my own records. read more

Quick check-in. Front staff was efficient / polite and made small talk. I went in took my vitals, asked what was wrong. I told them my symptoms. Dr came in right away and gave me a diagnosis and also a prescription. All of this in less than 20 Mins My prescription was ready too. Due to the reviews I'm crossing my fingers that I don't receive a bill on the mail but if I do then I'll update you... but so far 5 stars for cleanliness, quickness, customer service read more

DO NOT GO HERE!! Doctor told me my daughter's ears looked fine and seems like she just has a virus. I took her to Next Level Urgent care after my terrible experience at Royal and she has a double ear infection and the flu. Now I know why there wasn't a wait to see the doctor at Royal Urgent Care because she is awful and really rude. read more

This is by far the worst customer/patient care service I have ever experienced. My 3 year old daughter was sick with a very bad cough and I did a video visit with her pediatrician (it was after hours and a 3 day holiday). She advised me to take her to "urgent care" because they could treat her. I reluctantly went to this place because it was close by (last time I went there, they were closed with a sign on the window stating they were remodeling their office). When I told the lady at the front desk my daughter's symptoms, she immediately rejected my daughter and said she needed to go to the ER. I explained to her what her pediatrician said and she cut me off and repeated herself. NO doctor or nurse ever evaluated or even saw my daughter prior to the inexperienced, high and mighty, ruthless and non compassionate front desk lady advising me to take her elsewhere. I was floored! Needless to say, I didn't have time to argue with her and went to the ER. $200 and 4 hours later, my daughter went home with an antibiotic, which could have been treated at this place. I am still at a loss for words to describe how this lady treated me and my daughter, and how she made me feel when I was scared for my daughter. AS A MOTHER, I DONT EVER WANT TO EXPERIENCE THAT AGAIN AND I HOPE NO ONE ELSE HAS TO EITHER. I would advise ANYONE that needs to go to urgent care to drive pass this place. read more

I went there my BP was extremely high for past 2 days needed to get that checked, went in all they did was weigh me that was 150 and always putting anxiety as a diagnosis. It was horrible didn't take blood urine nothing! Everyone is not the same but this was the experience I had. Waste of money, I bet I won't pay ahead of service anymore read more

Surprisingly ok - got right in. Honey stepped on an old rusty nail - time for a shot! And it's not liquid. Staff was nice. Clean venue. Cost was high but we expected that. Glad they were open today. Whew! read more

Royal Urgent Care - Clean place; no wait. - Urgent Care Near Me - Rosenberg, Texas

I love this place no waiting time .. came here and less than an hour business taken care off

Fast service and also very knowledgeable healthcare providers!!!! I've been here several times and i would recommend this urgent care to anyone!! read more

Very bad medical facility, customer service and medical personnel. Lillian, nobody cares who you are! When people are sick, we need medical attention. We dont get to pay you to be rude and be unprofessional. Money driven crappy place read more

Repeatly no treatment. I am not someone who writes reciews but I feel others should know about my experiences before deciding to go here themselves. Do not go here if you actually want a diagnosis and some sort of treatment. I have gone twice now over the past few months and have only been told to use OTC and rest. The first time I had a horrible cough that made my throat so sore from the frequency of coughing. I was told to just take cough syrup and drink plenty of water. The next week I went to the minute clinic and they prescribed me an inhaler that was able to resolve the problem in days. Then yesterday I went because I have been having back spasms where their is a sudden sharp pain that radiates. Granted it was not hurting bad when I got there but that was because I had just taken medication that I had been previously prescribed for it back in 2019. I was told to just take tylenol and have my neurologist do something, not because it was suspected to be neuro related- just because she is a doctor I have seen multiple times. Of course though my neurologist isn't open on Fridays (which is what yesterday was) though. I completely understand their hesitation to hand out muscle relaxers because stupid people have abused them but I have a newborn baby and I cannot take care of her in this condition. I am literally crying right now and every 2 hours for her feedings and diaper changes. I am having to sleep with my body a few inches from the side of the bed so I can fall off it to get up because it is agonizing to lift my body and I am resorting to giving her bottle in the bassinet because I can't pick her up. I now know I shouldn't but I have used urgent cares as a primary doctor for the convience of not having to take off work nor having to wait a few days to be seen. read more

This place is an absolute poor excuse for a medical facility! I've been using Royal Urgent Care / DR. Noma Abbasi as a primary doctor. Almost every time I visit it has always been a strained visit. At first it was the front desk workers with very little to no professionalism, then as I visited more and more I began to see where it stems from. Dr. Abbasi does not take her practice serious at all. It's all about the money not health and care of her patience. I experienced (3) price increases during my visits there. Worst of all Dr. Abbasi's record keeping is less than desirable. She has often accused me of not taking my medication properly because of the time intervals I would visit her office which was every (3) months simply because that was the only amount of medication she would prescribe (90) day supply. This was to keep me coming back so that she could get that $$ as often as she could. On my very last visit on 12/10/2021 she accused me of not coming to a doctor's visit since June 2021 which would make it (6) months instead of (3) months. I simply told her that was not true. Dr. Abbasi vehemently insisted that I hadn't been in for a visit since June and refunded my money and told me that I was not going to ruin her reputation by not being in compliance. After driving 20 miles to my home and 20 miles back to her office to show her the medication bottles dated for September 9th 2021, she had one of her workers meet me outside and told me they indeed saw where I visited in September. You see, in her office they have an Urgent Care system and a Primary Care system. On the September visit one of her workers registered me in under the Urgent Care system which must have happen before as Dr. Abbasi has accused me of that in the past when she didn't see that side of the system. When all actuality her office was not in compliance with their record keeping. So finally, I am out of my medication for hypertension and left with trying to find a primary doctor. I've received better service for my dog at a veterinarian than I've received at Royal Urgent Care. I will be filing a formal complaint with the State Board of Medicine. PLEASE BE ADVISED! STAY AWAY FROM THIS PLACE IF YOU'RE REALLY CONCERNED ABOUT YOUR HEALTH! read more

My second time going and I won't go back. The dr thinks everything is "allergies". I asked what I could take for a cough and she told me to take allergy medicine, she doesn't believe in colds. Don't waste your time or money here.... read more

We have been to this office several times and have appreciated the service each time. The wait is never long and our concerns have always been handled in a professional way. Want to give a special THANK YOU to Lillian who has gone above and beyond for us to provide documentation needed. She is AWESOME and did everything she promised she would. Great service is not always easy to find, but she has really helped us out. Thanks again Lillian :). read more

Don't go here. If I could rate this palace lower I would. I came in here Wednesday 2-24-2021 with right side pain., that I have been having for almost a year. The dr had me do a few stretches and determined I had a pulled muscle. She gave me some stretches to do and told me to take some aleve. 2 days later I was in the ER where they diagnosed me with a twisted ovary with a cyst. They preformed a surgery to remove my right ovary and the cyst. read more

DO NOT GO TO THIS PLACE (Rosenberg): Took son in on 7/31/21 because he had been sick with cough and high fever for 4 days. Did rapid Covid Test, that he says took them 4 mins to tell him the results, but the paperwork says 10 mins. The next day I was curious why he didn't get a prescription so I called Kroger and indeed they had called one in but never told him. So we zipped up to get it right away. By 8/3 he is much worse, serious cough and fever getting up to 103. Called Teladoc and they suggested go to an ER. ER told son he saw a little bit of a start of pneumonia so having an antibiotic was a good thing but they prescribed the wrong mg for Azithromycin- they gave him 250 mg with is more suited for a female, not an adult male over 200 lbs. Males get 500 mg. Called Royal Rosenberg clinic 8/4 to discuss two things. Can they tell what Covid he has and tell them about the incorrect dosage on the RX. The Director of the Clinic comes on the phone and right away is defensive and states immediately that the test takes 20 mins as I try to explain my son timed 4 and the paperwork I have IN MY Hand says 10 (we just want to be sure the rapid test was not a false positive as we have heard the rapid test are not always good). She back peddled and said it can happen faster if he has a lot of virus. So I told her what the ER doc said about the medication and she says they don't prescribe meds for Covid, that they don't treat Covid. and besides if they did then the first day of the medication was two pills therefore it was 500 mg. She wouldn't let me get any words in but I finally said 'why are you being to rude?', and then she hung up on me. A DIRECTOR OF A CLINIC IS SO UNPROFESSIONAL THAT SHE HANGS UP ON A CONSUMER!!!! I am beyond shocked at point... read more

I came here about a week or so ago to get a Covid Rapid test. I was a bit apprehensive about coming here because of some of the negative reviews. When I called a lady by the name of Marina answered. I was quite impressed with her. She was kind and welcoming. She was truly professional. She was also very knowledgeable. She answered all of my questions and she gave me very clear instructions on what I needed to do upon my arrival to the clinic. And without me asking she also let me know what time they close and the time I needed to arrive before closing in order for them to give me my results on that same day. She was extremely thorough. I appreciated her giving me this information. After talking with Marina I felt very comfortable. She had told me she was not scheduled to work the next day but that she would let her co-worker know that I would be coming the next day. My experience at this clinic was a positive one. When my husband and I arrived we saw the clipboards outside the door with the paperwork I needed to fill out. I had just started to do that when the receptionist, Lillian came to the door to attend to someone. When she was done she greeted us very kindly and welcomed us. It was windy and cold on that day and our car had broken down the day before so we had to walk about 50 minutes to get there. When Lillian heard this she was very compassionate and had us wait inside the office so we wouldn't be standing out in the wind and cold weather. We were very grateful. And of course I had to wait my turn to have the test done so they are very fair. Once I had my test they followed through and gave me the results within the time period they had told me they would. I want to especially thank Marina for her expert help. This Doctor is quite fortunate to have someone of this caliber with such professionalism at this clinic and who also makes a great first impression. I came there because of how Marina represented this clinic and handled my phone call. And I want to thank Lillian for the kindness she showed me. She too was professional and though she was busy she did her job with a smile. And I can't for Angie. I want to especially thank her. She's the nurse who did my test. She was extremely busy that day but still took the time to talk with me and make me feel at ease. If you need a Covid rapid test I highly recommend this clinic. If you follow their instructions you too can have a positive experience. read more

Took my husband in for a knee injury as he was unable to bare weight on the leg. The staff & dr were very efficient, professional & courteous. I will be taking our kids should the need ever arise! Facility was clean and appreciated the complimentary coffee while waiting on the x-rays. Our only disappointment was they had no crutches available. read more

Deceiving has to be the best way to put it. You would think working with insurance they'd know how to bill out correctly, treating a check up as urgent care via insurance claim is low. I work close to this location walked by and asked if they had anyone on the schedule. After being informed no, I asked them to put me on the schedule. I came in for an A CHECK UP. Charged out as URGENT CARE. I work with insurance and they tried profiting off a claim. Currently disputing and disappointed with the way insurance is handled. read more

So unprofessional. The girls in the front were very rude and loud. The doctor did not listen to a word I was saying. This place is a joke I should have gone to a real doctor. Humiliating experience. read more

We arrived on 8/2/2018 at 8:52pm and we were turned away. Yes turned away for medical care! . They said there closed even though the door was open and people were inside. This is a pick and choose medical care. This was our first and last visit. read more

Clean, quiet atmosphere, checked in quickly and professionally. My problem was quickly addressed, carefully questioned and then diagnosed. My questions were answered, things were explained. Very good experience. read more

I needed an x ray for my foot and was in and out in about 30 minutes. Everyone was so nice and everything was clean. They answered all my questions and the bill was actually affordable. I paid $254 for xrays and a splint. I will come here if I need medical attention in the future. read more

This is the BEST Urgent Care facility in the Richmond/Roseberg area. The Nurse Practitioner I saw was caring, kind and courteous, very professional. I was in and out in about 20 minutes. The place is clean and the nursing support staff are also very friendly people. I needed an antibiotic. They called it in for me quickly. They are also very sensitive to the fact that many people are on a budget or do not have insurance. In my opinion, Royal Urgent Care is far superior to their neighbor First Choice Urgent Care just a few doors down. I STRONGLY RECOMMEND ROYAL URGENT CARE ABOVE FIRST CHOICE URGENT CARE. LASTLY, FIRST CHOICE IS A LOT MORE EXPENSIVE THAN ROYAL URGENT CARE. read more

The absolute worst doctor experience I've had. Went in with shooting pains in my arm and numbness in hand after a popping/snapping in my elbow two days ago. Decided to go in since the pain was only getting worse. The doctor was very rude and unprofessional. Immediately assumed I was there for pain medication, when I assured her I was not interested in medication I just wanted her to look at my arm so I can figure out why I am in so much pain. She proceeded to push on my arm very hard and ask if it hurt, I said very much she then grabbed my arm twisted and extended it back. I pulled away and said I cannot move my arm like that right now, this point almost in tears from the pain. She stepped back very annoyed, told me to take Tylenol and its probably just a muscle spasm. I said its definitely not a muscle spasm, her answer was that since I did not have my arm looked at sooner she wasn't concerned and would not examine further. I will now be looking into making a formal complaint,. read more

Always take care of us in emergency. Took my son for his fever, he has the flu. The Doctor and the nurse were very sweet and caring. Ordered him the medication he needed and gave us excellent instructions to follow. Little wait time quick and comfortable. read more

I brought my 6 year-old daughter because I had heard good reviews and NEVER could have imagined the terrible experience we endured. We came Sunday afternoon believing she had a case of Strep Throat. The doctor NEVER ordered a Strep swab test and spent 45 seconds with us. She listened to my daughter's heart and looked at her throat from about 2 feet away- I'm not sure how she could see anything and quickly diagnosed Strep Throat. She prescribed us an antibiotic but the dosage seemed light. (My daughter frequently gets Strep, so I am familiar with the dosage) I tried to ask her about my daughter's cough as it was keeping her up at night and she was halfway out the door. She said she did not believe in cough syrups. We were discharged. As soon as we got home, I googled if you can positively identify Strep without a swab test and you CAN NOT. I had a strange feeling so I took my daughter to her regular pediatrician Monday morning and we were negative for Strep, after a swab test. Also, Doctor said there were no swollen lymph nodes and her throat looked fine. There were no signs of a Strep Throat infection. To add "insult to injury"- the "Doctor" at Royal only prescribed us enough antibiotics "for a 20 pound baby." This was an important appointment for us because our Doctor wanted to think about my daughter's tonsils being removed if she got Strep again within this time frame. I would have hated to do something unnecessary based on one urgent care's "Doctor's" evaluation. STAY AWAY! This place is a joke!!! read more

I felt like this place was rushing to get you out and not in the good way. When I called for follow up questions I was cut off before I could finish speaking. Do yourself a favor and go somewhere else. They diagnosed me and there was one nice receptionist/nurse. I have to schedule an appointment at an actual doctors office now. read more

No customer service the doctor as well as the girls in the front are rude, unprofessional, and unhelpful. I would not recommend this place to anybody unless I hated them. read more