Adam the supervisor is extremely rude and unprofessional. Unfortunately I will have to find another…read moredoctor because of him.

I have been going here for 40+ years and all I can say is that there is no other place that I would…read moreever go to. Dr. Crofoot and the entire staff epitomize professionalism with a smile.

I was a patient of Dr Medley's for many years while living in Houston. Outstanding care is provided…read moreby this doctor. I wish I could still see her today, but too many miles between us. Love you Dr. Medley!

Month after month we have to deal with the receptionist's demeaning disposition when we call in for…read morea refill. Today, happens to be the last day of my current refill and I have yet again been delayed in getting refilled since receptionist can't read a calendar to determine when my last refill was. So as it stands now I have no refills and no medicine because of this terrible service which now places us at serious medical risk. I hope the doctor actually reads this and can see how allowing staff to treat patients this way violates their oath to do no harm. My advice, train your staff to listen rather than blindly brush off your patients. Feel free to reach out to me and I'll happily give you details if you're interested.

My goal was to transfer all my family members' medical care to CI Medical Center. Because we are…read moredissatisfied with current arrangement at a Sugarcreek clinic. We just don't like it keeps changing doctors every 3 years while we were their longtime patients. I found CI Medical Center through my insurance company's website as Dr. Vu accepts new patients. I also read Yelp reviews praising on Dr. Vu by a verifiable source. I was quite convinced to give this place a try. Unfortunately, the information was incorrect. The clinic accepts new patients by other doctors, just not Dr. Vu. But I went ahead made my appointment and wanted to see if this place works for my needs. My experience was sub par. My doctor rushed me during both first and second visits. I was particularly disgusted about how little care I received after discussing my lab results and trying to sell me CPAP machine. I felt like dealing with an used car salesperson. Majority of time we were talking about something I don't want. Then, I asked about a condition start with ST... but I can't remember the proper name from my other doctor's record. I said, "you can check the records..." I was told there were "too many pages... I didn't read them." and for the pain... "just take Tylenol for the neck pain..." Eh? I thought asking other physicians to fax my records was to know about my conditions. One more discussion that I certainly don't approve in a doctor-patient setting. I was told the owner didn't like about me posting photos of their facility online. (If you are the owner on Yelp or Google, you can remove the photos. I don't mind.) Oh, thanks for telling me during my office visit about your social media issues. Next time, please contact the poster directly. So, I thought seeing a doctor in Chinatown for its convenience could save time and gas from driving across town to get medical care. Boy, I was wrong. I realized getting a good medical treatment is more important than anything else. The only reason to save this review from 1 star to end the year was the flexibility on reschedule.

I love Dr. Vu. I decided he would be my doctor when I saw him handle my mother with authentic…read morerespect as she railed on what she does not want and said what she is willing to do in her particular patient care at that moment. Dr. Vu kept his easy demeanor, said okay, and offered solutions. He can handle my mom. I never see anyone win my mom. She can deploy a variety of facts and emotional expressions to achieve her goals. My mom is retired ICU and Psych nurse. Even though she comes from conventional medicine, she practices all natural for herself. When I signed on w him, I just grew more impressed. He is consistent in listening well to me, even calling attention to things I could get some help on (but not noticing its importance). This office feels what I think a wholistic office would be. I really appreciate Dr. Vu's gentleness. Acupuncture is here too. The acupuncturist is the best I've ever had. She is well worth the time and expense. She is phenomenal. On acupuncture: I was living in NYC when 9/11 happened. One of the major attributions to us New Yorkers weathering and healing so well from that moment and all the things that unfolded from there is acupuncture --it's mainstream there. Initially I started treatments at the Swedish Institute. Renown in NYC. A lawyer friend enrolled in the program. career changing to becoming an acupuncturist. He told me of his acupuncturist. I started going to that guy (who was always booked three weeks ahead). He is renown. Dr. Vu's acupuncturist is even more phenomenal than all my previous acupuncturists. From a car accident I have injuries to three cervical vertebrae and three lumbar vertebrae. The major nerve for the left side of my body gave me 24/7 piercing pain. I was told I will need a pain doctor and pain shots for the rest of my life. Dr. Vu knew that was not for me. His acupuncturist gave me weekly treatments that helped me function, and enough time to figure out how to move the discs back enough into place to stop touching the major nerve. (I am a yoga teacher, so I know some about the spine, and general anatomy). Thanks to CI Medical's acupuncturist I never even felt I needed to make an appointment with the pain clinic. Why is she the best? She is the best balance of determining the right acupuncture points to yield the most effective path to healing/treatment sans any minutiae of pain (on needle insertion). She is gifted, insightful, and sensitive. It's amazing she is here in Houston, Texas.

Today I had the pleasure of meeting front desk Vanessa, dental hygienist Andy and Dr Ortega for my…read moreoral care exam and scheduled dental cleaning. Everyone works so well together, they are polite and friendly to one another and have a wonderful respectful tone that feel of equality. I really appreciated everyone's kindness, I am an ambulatory wheelchair user and I came on my own without feeling overwhelmed. From beginning to end I had a wonderful experience, I also would like to thank Dr Gambrill for referring me for an oral exam and cleaning. Dr Gambrill is my PCP at coporate Dr and I absolutely appreciate everything she has done for me from the first day we met. Thank you everyone for always being so kind, professional and nurturing bedside manner. The quality of care you all provide always gracefully goes above and beyond. You all explain protocol clearly, where I don't ever have questions and feel confident in maintaining my personal care at home living independently. Again I thank you all for the many years of service, along with a sense of purpose and duty in practicing exceptional medicine. In all 31 years, hope clinic was the first practice to never give up on me and helped me discover my rare brain condition, "Chiari malformation," which I was born with. Hope clinic has most definitely safed my life, I can't thank you enough. Sincerely, Mallory Patterson

I came here for the dentist service, the dentist office is further down inside the building. You…read morecan always ask the security guard where it is at. This place was one of the dentist on my insurance plan. So I did not need to pay anything more on my visit. Vanessa at the front desk in the dentist office was very professional and helpful as she helped my to make my next appointment and one for my mom. I saw Dr. Nguyen, he was very professional and make some recommendation on how to floss my teeth better and more. I know HOPE Clinic is catered towards low income households, but you want great service for a fraction of the cost, this place will get your money with.

Tuesday 5/19/15 Had my first allergy appointment and it went…read morevery well! I was pleased with the service and left well informed. I was looking for allergy doctors through my insurance and Dr. Rihal was one that showed up under the doctors that were in the network. The facility, West Houston Allergy & Asthma was only 20 minutes away from my home, so I chose it. Making an appt was very easy. In fact, easier than most. I made an appt 2 weeks ahead of time and the receptionists were extremely helpful. They explained the procedures of what an allergy test consists of and how a patient would get assessed. And after making my appt, they asked if I had a computer and working internet so that I could easily print out the new patient information to fill out and just have it ready. I ended up faxing my new patient forms. I also called a couple days afterwards to make sure they received it. And surely enough, they did. I also made sure to ask how much my visit would be, because apparently an allergy test can cost up to $750. Ouch. I kid you not, it seriously costs that much. At first, coming to my appt, I was a little lost since there's like 3 medical buildings next to each other. There's St. Catherine's, Medical Plaza I, and Medical Plaza II. One way I knew I was at the right place, was that the buildings had the address on it. They are in Medical Plaza I. But walking in, I was still lost, so I called the office asking where to go. Again, receptionists were very nice and helped me in finding my way to the office. Came into the office, didn't have to fill in paper work cause I faxed it (WOHOO), and waited about 10 minutes in the waiting room. My appt was supposed to be at 2:30 but because I was a little lost, that took some time. I was called in, brought into the room and did assessments, such as getting weight, temperature, blood pressure... Etc all that taken care of and the medical assistants/receptionists were very gentle and nice. Dr. Rihal came in and greeted me. He was very welcoming and asked what my reason for coming in. I told him that I thought I was allergic to cats and he was very knowledgeable about what happens. He also asked if I had any skin conditions to maybe see what could cause my allergies. I told him that I have a huge spot of eczema on my back. And what I really like about this doctor is that he brought in a female staff member in the room while looking at my back to ensure that I would be okay and comfortable, since he was lifting up my shirt. I did an allergy test. I actually didn't get pricked, or had patches. I actually had this method used where they dipped a small tube filled with allergens and did a little scratch on both of my arms. It actually didn't hurt. It really just felt like a scratch. After they do that, they tell you not to scratch for 20 minutes, so that they could assess you on what you're reacting to the most. And let me tell you, I started reacting, and I wanted to scratch so bad. The medical assistants would check to on me every 5 minutes to see how I'm doing and then after 20 minutes, Dr. Rihal came in to assess me on what was happening. He explained everything thoroughly and informed me about all the allergens that could cause my sneezing, mucous, and itchiness. He gave me samples to take home to help see if this is the medication that would help. For my first appt, I came out feeling informed knowing what allergies I have and how to treat it. The staff at West Houston Allergy & Asthma were caring, gentle, and nice. You don't get that often at doctors offices, but at this particular facility, I did. I left happy and feeling pretty good. I have a 6 month appt coming up, you bet I'll be coming back!

So I've tried allergists before and this is by far my favorite doctor. He gave the prior diagnosis…read moreof what you could have and started the test immediately. They tested a basic 75 prick skin test. Didn't hurt at all, the painful part was when you were having an allergic reaction. The staff was really kind when working with them. Wait time was probably about 20 minutes but that's common for all doctors. Good thing is tests were covered by insurance. After they saw my results they gave me prescribed medication and the doctor gave me choices for future medication. He is very informative which I love most of all. Couldn't tell you the price of the tests since they were covered by insurance, so you should be fine if you have United Healthcare . Other than that I'd check to see if your covered, they get expensive.

I have been a patient of Dr. Chittaluru since she took over Dr. Ayachit's practice many years ago…read more The services that I receive from Dr. Chittaluru are excellent. Dr. Chittaluru and her staff are friendly and ensure that I am properly informed about my health and care. She explains everything to me in a very clear manner. She is also kind and caring about your needs. All of her staff is great. I highly recommend her practice to anyone looking for a great compassionate family doctor!!!!

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

Dr. Pham is a wonderful and attentive doctor. I have been seeing her for years and think she is a…read moretop notch primary care doctor and a patient and kind person.

I wish I could give zero star Absolutely unprofessional…read more They checked you in room in make you sit for more than an hour I was called by the staff and made me make an appointment with doctor Pham but when I reached on my appointment day doctor was out of town then why the hell they gave the appointment Doctor Pham should do homework about patients condition before entering in examination room