From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

I called them when my refrigerator stopped cooling and the freezer wasn't freezing. I'm not a…read morerepair professional -- that's why I hired one. The technician diagnosed a bad control board, fan, and relay, and I moved forward with the recommended repairs. Unfortunately, even after a second visit, the issue wasn't resolved. That said, when I called to discuss it, they immediately offered a refund for all parts, taxes, and the diagnostic fee -- no pushback, no excuses. That level of professionalism and accountability really impressed me. While the repair didn't fix the problem, they stood behind their work and made it right. Because of how responsibly they handled the situation, I would highly recommend their services.

Dryer suddenly stopped working so I contacted Strela. Artem…read moreresponded quickly with availability. He was able to come at a convenient time, found the issue and fixed it quickly for a reasonable price. Even took care to remove his shoes at the door! Highly recommend him for any appliance repairs or other work.

I was honestly stressed about finding someone trustworthy, but they were great from start to…read morefinish. They explained the issue clearly, fixed my dryer quickly, and the price was fair. After trying to figure everything out myself, it was such a relief to finally have it working again Definitely recommend!

Tried calling this business 2x to come out to take a look at our dishwasher. Both times acted like…read morehe didn't want to do it. In fact recommended we just get a new dishwasher before even looking at it! This was a 2 year old dishwasher. I don't have the money to go buy new appliances at the drop of the hat. I understand you own your business and can pick and choose your customers but don't call yourself an appliance repair service if you have no desire to do so!

A life saver. Going without a fridge and an ice maker during the heat would be living like an animalread more

Steve has been a life saver! When our basement flooded, he helped diagnose the problem, then did…read moreall of the remediation work: removing soaked insulation and drywall, disinfecting and cleaning the floor, installing new insulation and drywall, and painting. In the meantime, he also fixed issues with our freezer, garbage disposal, and he helped change our locks. I couldn't recommend him more!

Steve is the best! Thorough, efficient and personable. He was quick and his fee was reasonable…read more I would highly recommend him.

Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I called about my washing machine and they sent someone (Fima) out the same day. Fima did the…read morediagnostic and explained my options. He was able to fix the washer without having to replace the drain pump. Before he left, he made sure everything was clean and back in place. Very pleasant and professional. I would definitely use them again.

A completely good experience. Received a quick response to my initial call and they were able to…read morecome out the next day. The pricing was clear. The man who fixed my dryer (Paul) was punctual, nice, fixed my dryer. Pricing was fair. Was glad not to have to replace my dryer. Would definitely recommend Appliance Doctor.

They did an excellent job for my grandmother. Her washer broke and they advised her that it would…read morebe better to just replace it versus replacing a part that, with labor, would have been over $200 whereas the new one was $350

First, I chatted with a person online to make an appointment convenient to my schedule. The day…read morebefore they narrowed the 4 hour arrival time to 1.5 hours. The technician called during the 1.5 hours saying he would be at our house in 10 minutes and he was. Prior to entering the house, he put on shoe booties. Daniel Hayward was professional, knowledgeable and showed me the issue with my five year old LG washer. He fixed the issue promptly and I threw in towels to make sure the very loud noise during the spin cycle no longer occurred. While he was here, I mentioned an issue with our 18 year old GE refrigerator. He explained that since he was already here, rather than charging me $99 service charge, it would only be $79. Once more he showed me the issue and promptly completed the repair. I was very pleased and would recommend him to others.

This is truly the gang that can't shoot straight. The kind repairman sent here to fix a…read morerefrigerator misdiagnosed the issue. Okay. I can forgive that since they really tried. But the issue was a fan part. The head office sent the part to the wrong address. The repairmen have now been here a total of 4 times. But the office keeps sending the part to a wrong location. Lately being deliver to Aston PA the part is now on its way to Kentucky. What a bunch of buffoons. They guys are coming back Monday, but the part will be somewhere else. Spent nearly $500 yet we have been without a refrigerator for nearly a month while these clowns try to figure it out.

I really liked the response from this company, Scheduling was great, I don't know why I see some…read morebad reviews. I had my new dishwasher serviced, under warranty with Bosch. The count down light stopped working. The serviceman "Richard" was very polite, and very professional. He contacted me with time of arrival as well. He figured out what was wrong, ordered the part and will be back to fix later once part is delivered. I had a great experience and will use them again for other appliances.

Ice maker. Invested in 60 day warranty with manufacturer. In 60 days, FAST did not fix a simple…read moreice maker. 4 visits. 60 days expired. Rep discussion referred to Manager. NO CALL, nothing. DO NOT USE THESE PEOPLE FOR ANYTHING. They took the money and ran. Have filed complaint for refund with Chase, my credit card company.

Our dryer had broken the week before our daughter was heading back to college - terrible timing!…read more All of our initial calls had at least a two week wait for a visit. Hart was able to be here in a few days and it was a great experience. Dan and team were awesome! Fair pricing and great customer service as they fixed it on the spot! He also took a look at a few other smaller appliance issues we were having and will be back to fix those as well. I will certainly be using them going forward and recommending them to everyone. Couldn't be more pleased!

Two visits from Hart Appliance so far for two separate issues. I was told 3-5 days to have…read morereplaced and now after 5 days another 7-10 for the part to come in! I hate to tell you Hart's but you can go in the Internet to order the exact part and have it ship the same day! In addition I needed to have them come look at my refrigerator for a loud noise coming from the freezer. Besides the repairman ROLLING his eyes at me and basically yelling at me because I turned off the unit, he told me he can't get a diagnostic. I asked if the alternative was to let the motor burn out? I really am not sure how these people are still in business and if I wasn't bound to use them through a realtor, I would NEVER call them!