Scheduled appointment. Confirmed appointment. No call no show. Bitterly disappointed in service.read more

Made a claim with my insurence company and appt was scheduled a week out. They did not show up nor…read moreanswer the calls.

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

Too high to hook up stove outlet attachment and I had the stove outlet attachment. Price $250 for…read morelabor. I went with someone else who was reasonable priced since I had the stove outlet attachment. I was very pleased with someone else services and would use them again. I recommend getting additional quotes before making a selection.

My dishwasher stopped working and flooded out of the blue…read more I picked Hawkins and two other companies based on their reviews, for estimates. Hawkins replied quickly and definitively, and provided a reasonable look-see price that would be folded into the final price if I got the work done. Even better, they could come out the next day. The tech, Shawn, called when he was 16 min out and arrived right at the beginning of the two-hour window that had been promised. He couldn't have been more friendly, polite and professional. He got to the root of the problem quickly, and then found another. He fixed that, too. It had been a clogged drain and a blown wire of some kind. Then, he gave me some tips on how to keep the unit clean and fit going forward. I am so glad I called Hawkins and they will be my go-to appliance repair from now on. I could not have been more pleased with the work that was done.

Make sure to get an invoice, diagnostic, and estimate in writing. Or they will tell you a different…read moreamont for the estimate and not provide the diagnostics when you paid $75 for the diagnostics. Called them cause their great reviews but was a disappointment!

We called Tom over the weekend and left message about our not-so-old washing machine (3 yrs) being…read moreon the fritz. I'm so impressed with how quickly and efficiently he works! came over within a day of calling and had the part in his truck! Tom assesses the issue fast, is courteous and was able to fix it the same day of visit! Truly just excellent work! Phil R. Pitman NJ

This is my second time using Tom at Acme. First time he replaced a cord on our refrigerator. This…read moretime he replaced the motor on our dishwasher. Well not happy that our motor went on our 2 year old Kitchenaid, Tom was quick to diagnosis the problem, order the part and replace with in a short period of time. He is our go to appliance repair guy.

Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I called about my washing machine and they sent someone (Fima) out the same day. Fima did the…read morediagnostic and explained my options. He was able to fix the washer without having to replace the drain pump. Before he left, he made sure everything was clean and back in place. Very pleasant and professional. I would definitely use them again.

Tech had part available and was fast and repaired it, but the cost was astronomica. I could've…read morebought a new dryer for the cost. I don't want to be charged the $159 for just coming out so I paid the almost $600 for heating element for dryer and labor.

They came out to fix my old dryer. Bobby was professional and friendly. He didn't have the part…read moreso they rescheduled for the next week. Bobby came out and I had missed his first attempt (error on my part) in the morning, I called the office and they rescheduled for a few hours later. Bobby fixed my dryer quickly. Heather in the office was very understanding. I recommend them highly

Timely and fair pricing. Would definitely recommend to anyone else. Was able to fix our Samsung…read moreoven quickly.

Had the part I needed just before Thanksgiving! They saved the turkey. Small shop, wide variety.read more

I bought a new stove but I thought there was something no right so I called. Ryan came out,…read moreexplained that there was nothing wrong it was just the design of the stove. He was a good listener, saw my point. I also used them one other time in my old stove several years ago and they were great also

Service requested with on time arrival, and quality parts…read more Good value for service work performed Highly recommend