I called them when my refrigerator stopped cooling and the freezer wasn't freezing. I'm not a repair professional -- that's why I hired one. The technician diagnosed a bad control board, fan, and relay, and I moved forward with the recommended repairs. Unfortunately, even after a second visit, the issue wasn't resolved. That said, when I called to discuss it, they immediately offered a refund for all parts, taxes, and the diagnostic fee -- no pushback, no excuses. That level of professionalism and accountability really impressed me. While the repair didn't fix the problem, they stood behind their work and made it right. Because of how responsibly they handled the situation, I would highly recommend their services. read more

The service was great. He got the job done in no time. Gave us advice on fixing my dishwasher too.

From Google: I just finished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much! read more

No longer answer calls My refrigerator stop working couple of months after the repair read more

Good communication, a little expensive. Did a freebie phone consult on my home dishwasher too, evne thogh they primarily work for me on my rental props. read more

I requested a repair estimate for my refrigerator, which was provided at 6:52 PM on July 23rd. At the time, I was driving and asked if I could call back after I had a chance to review the estimate. On July 24th, I was at work all day and later received five consecutive missed calls starting at 6:08 PM, again while I was driving. They did not leave any voicemail messages, only a text asking me to return their call. They could've attempted to contact me within business hours, but chose not to. I found this approach to be unprofessional and inconsiderate. I called back when I arrived home, told the "dispatcher" of my frustration and said I would not be moving forward and asked how to pay for the service call ($60). He responded by saying he'd send me a payment link- that was 10 minutes ago so should i incessantly call him? Update: this is the kind of response that you get from a company that lacks professionalism. The estimate was excessive and it's more cost efficient to buy a new refrigerator - so I opted to do that. Do not use their business. 2nd Update: I'm now being harassed by the company because I opted not to repair the refrigerator and chose to buy a new one. read more

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Came to diagnose immediately, efficient, competent and reasonable. Tig ordered parts and was back as soon as they came in, could not ask for better. read more

TigAlex responded immediately, and came the next day. He fixed an oven issue in 15 minutes. Highly recommend!

My dryer lasted nearly 20 years before it just died one day. I left a message and got a return call within 10 minutes and Alex was able to come out that day. I had already priced what it would cost to buy the new version of my dryer. Alex completely rebuilt the dryer's insides for less. He was courteous, professional, and came when he said he would. Here's to another 20 years with my "new" dryer! read more

TigAlex was responsive, knowledgeable, and thoughtful. They took a step by step approach to diagnosing and fixing our LG refrigerator. It was an interesting experience learning about the extent of electronics now used in modern appliances. The control board looked like a control board from a desktop computer with the extent of circuitry, capacitors, etc. Ultimately, it's unlikely we'd buy another LG refrigerator based on the extent of repair needed after 6 years. However, we've heard from multiple independent sources that the quality of refrigerators, in general, have diminished as compared to older generations. Would highly recommend TigAlex. read more

My oven wasn't working properly so I called this company. First the technician replaced the igniter, then I was told that the p was the control module. When that didn't work I was told it was the touch panel which needed to be ordered. That was 2 months ago, I have called sev times but never received a sa response. Now I am out 500 dollars and still have a broken oven read more

TigAlex did a great job showing up on time, being communicative, and addressing the issue and fix same day. I couldnt be present so they sent picture and kept me updated. read more

He is great and is honest upfront. He knew what the issue was before he showed up. Really nice.

Quick to respond and schedule a first visit. The technician was professional and quick to assess what the issue was. There were a few complications that required the tech to come back a few times, but ultimately he was able to resolve my issue. The dryer has been operating for over a month with no issues so consider myself a happy customer! I would recommend and go with them again in the future. read more

Super fast response. Extremely knowledgeable, friendly and fairly priced. I highly recommend them.

This was the 2nd time I used TigAlex for appliance repair - the washer needed new suspension rods. They had it figured from my description and showed up with the parts ready to go. Scheduling is prompt, they show when they say they will, don't leave a mess and do it right the 1st time. This took all of 30 minutes. Great value. Much as I hope i won't need repairs anytime soon, this is the 1st place I will call if I do. Perfectly happy with the results. read more

Called them came next day and put my oven door back in less then 10 minutes. I watched a video on how easy it was but they said make sure a bracket does not snap shut and on my second try it did. So they said you'll need a repair person of open it back up. And they did. read more

Alejandro was great! Explained what he saw and would do during the installation. Explained What he would do? Even other suggestions for dishwashers! He was very thorough and double checked his work. read more

My electric dryer stopped working and I was able to get an appointment to my convenience. I also did research on pricing and their prices are what hard working people can afford. Unfortunately my dryer was older and the parts needed weren't available any longer. They are very helpful, honest and professional. I also would rather deal with a family company which they're father and son working together. I will be recommending them to everyone I know!!! read more

They were quick to respond to my request on Yelp and arrived on time as scheduled. They quickly assessed my appliance and shared that it would cost too much to repair and I should get something new. I appreciated the truthful assessment and they were on their way. They were half the price for an at home assessment than other companies and some never responded. read more

These guys got my old fridge working again. They came out a few times figuring out the issue, didn't even charge me for the last trip, but they stuck with it when I was ready to give up. I gather parts were not readily available, and they finally used a part that they had to adapt a bit, but success in the end! Saved me from having to buy a new fridge. All through it, they responded to calls and texts very quickly. I had them out here once before, when my oven went out, and they came out quickly for that and got it working right away. Both times, for both the oven and the fridge, the charges were very reasonable. They explained everything very clearly to me and were very honest. I will use them in the future, and I highly recommend them. read more

Had Tig repair an electric dryer. Great experience. He did a great job for a fair price. Dryer is now running as good as new.

I am so happy with TigAlex! David called to schedule the work for my dryer he was very professional and polite. He gave me a time window which Alex showed up promptly for. Alex was also very professional and got the job done in less than an hour. I only needed two sensors replaced. They include a 30 day labor warranty and 60 day warranty for installed parts! Highly recommend. read more

Going off other reviews of dishwasher repairs this seemed to get some solid reviews. I called TigAlex when my older dishwasher wasn't running anymore. Only a couple days after calling TigAlex was able to come out and diagnose that a new one would be the most cost effective solution rather than repairing a motor, latch and various other parts on my existing one. Since he arrived a little later than expected he knocked some money off the initial house call which was great. I'm glad he came out that day, rather late in the evening compared to cancelling altogether. I ended up doing some of my own research and getting a new dishwasher from Lowes and having TigAlex install it. The installation price was around $200 which was on par with what Lowe's would have charged except TigAlex could come out in a couple days rather than more than a week with the big box store. They did a solid job disconnecting the old one, hooking up the drain, water supply and electrical connection on the new one and took between 1-2 hours. Overall was satisfied on the work! read more

Two weeks ago, I contacted this company based on its reviews. Days later the company came out they gave us a window of time. They arrived after the window with time and told us not to worry about the service charge. That in itself impressed me from the get-go. We decided to wait and see if my refrigerator was going to break down again because when they arrived, it was working. On Monday of this week, my husband contacted them. The refrigerator stopped working the next day. They were there early in the morning 15 minutes it took and my refrigerator is good as new. It was reliable, direct straight to the point and the problem was fixed. I will call them again if I need to hopefully I won't, but I'm very pleased with the customer service that in itself was outstanding. read more

Our LG oven would not heat. Alex came out promptly, with the appropriate part, and repaired it in less than an hour. The service was professional, efficient and friendly. Highly recommend. read more

TigAlex came to fix my dryer again - same exact issue as four years ago when I last reviewed them. They were done in less than an hour for a price most places charge just to make the appointment. Super efficient. I'd been told previously it was impossible to fix a stacked dryer and I should just buy a new one - these guys have fixed it twice. read more

Very pleased with TigAlex technicians who came to evaluate my failing fridge. On time, polite, efficient, and got the old machine working with a minimal repair at a very reasonable price. They detailed, in writing, what it would take to do a more complete repair and discussed the value of that versus getting a new one, as this one is about 20 years old. I am buying a new fridge today, but meanwhile, this one will likely work OK for the next days while waiting for delivery. ALSO - when you call to book an appointment you talk to a HUMAN BEING. read more

Very responsive with good phone manners, on-time service. The repair (replacing the oven's gas igniter) was efficiently completed in about 15 minutes. In my opinion, however, the labor charge for the amount of time spent seemed excessive. So, be it. The oven works now. read more

for an initial consulting without doing any work, it was the most reasonable price out of all of the repair options I found. The gentleman who arrived was very friendly and knowledgeable. He broke down the issue with my dryer and the value I would get from the fix versus moving onto a new Appliance. Overall very happy and if I have another issue, I'm going to reach out to them directly. read more

Called on a Saturday morning after my dishwasher stopped working. In less than 90 minutes two guys arrived. They quickly diagnosed the problem and gave me several options. I decided to buy a new one and I am going to have TigAlex install it. read more

Dave responded in a timely manner and came in a couple of days as we needed a morning appointment. They called ahead to give us a heads up about time and to confirm . They were flexible in scheduling the return trip to bring the necessary part to repair the dishwasher ! So glad to have our dishwasher up and running ! read more

Called 11 others. They were either in-equip to handle the job and/or too high. I have a combo microwave wall over that needed a magnetron. Called TigAlex. They were knowledgeable, equipped and had no hidden cost. No need to negotiate they are worth they call. They showed up in the window of time given. Worked very fast, very neatly and we're super friendly and considerate. Called the owner with praises. I'm a very happy customer read more

TigAlex Appliance - Lg wall microwave oven combo - Appliances & Repair Near Me

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Great job, very professional and I highly recommend. On time and great service. Actually recommended replacement of one appliance rather than expensive repair! read more

Alex came to my house wed for $60 charge. He told me the wire was $90 and he can do the job. $150 labor plus shipping and handling. Came out to $298. He told me samsung couldn't give him the right piece so he took a $3 clip from home depot and wired it together, but still charge $298 and I had to put fridge back together myself as soon as I hooked door together wire came apart. He just wrapped in tape and said that's how you do it. I called him back he talked over me, even after letting him talk, he would refuse to let me talk and hang up and call back and ask if I calmed down, then said I won't do the work you can sue me. These reviews are obviously fake. He smells horrible like severe body stench. read more

TigAlex Appliance - He didn't braid wires or anything. - Appliances & Repair Near Me

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My microwave stopped working. Decided to call this company to see if it could be fixed. They came on time, were very polite. After trying to fix it for 20 minutes, they explained that it would be too expensive to fix it. Recommended I buy a new one. Charged $60 for the house call. They were very fair and I highly recommend Alex and Tig. read more

I called TigAlex because I thought my refrigerator wasn't chilling. Turned out the fridge was fine, but once TigAlex was on site I remembered that my dishwasher had a problem: the latch kept disengaging during the cycle, which interrupted the cycle each time. TigAlex confirmed that the latch needed replacement, and promised to order the necessary part and come back to complete the repair. They returned the following week, installed the new latch, and the dishwasher ran flawlessly afterward. About a week later, I noticed that the door to the dishwasher appeared to be slightly misaligned. No water was leaking, but I was concerned. TigAlex came back without hesitation, and fixed that problem to my satisfaction. They did not charge me for the follow up. I highly recommend these guys! read more

These guys are great! They can fix LG appliances which most appliance repair places can't. Had them here twice. Arrived on time, knowledgeable, polite, honest and good pricing. Would not hesitate to use again. read more

I've used these guys several times. knowledgeable and affordable. when things are not worth fixing, and it's cheaper to buy new, they let you know instead of luring you into paying double to fix your existing machine. fast friendly and knowledgable.. I've had them fix a couple washing machines, and a couple of dryers. read more

Need oven repair. After research, first company couldn't come out until the next week. Got recommendation for TigAlex and they came out the same morning. Repair was done quickly and priced reasonably. We are some of the few people who still mask indoors around others, ex read more