Most of my clothes come from this store. I love it. I'm plus size and this is the only place around…read morethat doesn't charge an arm and a leg for CUTE plus size clothing! I even nabbed a pair of jeans there yesterday. The same brand (Celebrity Pink) is available for purchase online at Macy's and Belk for a lot more $. Much of the plus size tops are solid colored, but that's perfect for me. They do usually have a few cute prints but I prefer pairing solids with a cute scarf. As a plus size woman, finding this place was such a blessing. Sooooo many retailers sell clothes that just don't make sense for plus size women. Places like Torrid and Lane Bryant charge a fortune for the same quality clothes. My teenager loves this store too. Between the two of us, we have tons of clothes that have lasted a long time. Most of their leggings are par with lularoe and over half the price. They have a huge selection of medium/big cheer bows for like $2-3. I could live without the jewelry section. It's just not my style. Cute but not me.

They had some super cute stuff. The scarfs were my favorite and the oversized sweaters in the plus…read moresize section. I wish I had more time to look around. The clothing is nice, not the super best quality as in the thickness. But if you're looking to look super cute for super cheap then this is the place!!

Honestly we saw the reviews and were scared, we were prepared for a medial experience, But this…read moreboutique was very kind and friendly we had the BEST experience here, the boutique itself was very organized and clean, I didn't feel overwhelmed once and it especially helped that the girl who was assisting us (Layla) was the most sweetest, patient, and friendly girl ever. We recommended you ask for her she is the best. Overall we had a great time!

They greeted me at the door which was nice, but they had an associate follow me around the entire…read moretime which was a little uncomfortable.I ended up only trying about 4 dresses and only like 1, not to mention most of their dresses seem to be designed for tall girls with big boobs, even the size 00-2. Another thing is no one besides the associates and the girls trying on are allowed in the fitting rooms, I thought that was a little weird, then they make you walk out of the fitting room in front of a bunch of people just to show your parents or whoever you've come with, the dress. Then I called a couple days later to check if the one dress I liked was still there they put me on a "brief hold" for 15 minutes, then I just hung up.

I always enjoy shopping at this store! I always receive excellent service shopping here. They have…read moremany higher end brands that other stores do not offer. Best yet they offer a 0% interest free charge card which helps avoid interest by the other " big " stores. Whether it's Kathy or MJ in cosmetics, or even Chasity upstairs you will get 100% service. They also offer free gift wrap and free alterations on instore purchased items.

This was my first time at this store, I saw that they have samples and decided to get my mom two…read moresamples for her to try out because she has sensitive skin. Shortly I was approached by a very rude employee that demanded very rudely For me to give her my name and number. The employees assumed I was stealing I felt very discriminated and embarrassed. I refused and she demanded I give her the 2 very tiny samples back. I really wanted to like this store and shop here further, very disappointed. I hope they find employees that take care of their customers and aren't rude and disrespectful.

Went in the last two days and both ladies that help me were so friendly and accommodating. It was…read morea refreshing experience. It was a genuine feeling that they loved their job and appreciated me coming in to shop. The prices on a lot of items were great, too. Very pleased with my shopping experience.

Belk is the worst company! Their locations are dirty…read more On August 10, I shopped at Macy's and Belk's. Belk's billed due date was September 5th. Not even a month later where Macy's was the 15th. I paid Belk's on the 6th and they still charged me a $29 late fee. Today, September 14th I went online when I saw $1 interest and late fee. Belk's also charges a monthly fee for paper bill. When talking to customer service chickens are going off in the background. I cancelled my credit card.

They made my dream dress and I loved every minute of it. I've been married before but this is the…read morefirst time I actually had a wedding. I fell in love with my dress from the moment I tried it on the first time

I found my perfect wedding dress at Cinderella's and it was a wonderful experience. The assistant…read morewho helped us was very welcoming and knowledgeable. My sister even traveled from out of town to be there with me, so I was thrilled that we found the dress we were looking for. Although it was expensive, the dress was beautiful and definitely worth it. I had bought the dress, but unfortunately, it was too small. So, I decided to buy it and get it altered by a seamstress. The seamstress did a great job with the alterations, and she hand-made my veils, too. However, the issue arose when my dress was ready and I left it at the store to be steamed and delivered on my wedding day. This was a perk that was explained to my mother, my sister, and me when I initially tried the dress on. But, to my surprise, I received a call a few days before my wedding day, and they informed me that the store doesn't offer professional steaming or delivery. I was shocked, frustrated, and disappointed that we had been lied to in such a distasteful fashion. With only a few days left before my wedding, I didn't have the mental or emotional energy to deal with this let-down. My sister and mother were also upset at having been put in such a tight situation with only hours before the wedding day. We had expected what we were told: that the store would steam my dress and even deliver it on my wedding day so that it would be one less thing for us to worry about. I believe in good business, especially when thousands of dollars are being spent. I will not be making any further purchases from this store. While the dresses are beautiful, I cannot tolerate dishonest sales practices and unfulfilled promises.

No one on the floor for assistance…read more Selection seemed adequate if you're looking for basic stuff in shabby condition Items just don't compare with actual parent establishment

Nordstrom Rack is a great place to go if you like high end things at great prices. They are…read moreencouraging mask wearing and limiting the number of customers in the store. There is hand sanitizer as soon as you walk in. The stock is a bit lower than pre corona but many of the items have been marked down.

I think there's a lot to love about Serendipity Consignment, but my experiences here have been…read moremixed in some pretty substantial ways. The good: Their selection of clothing and especially of special event dresses is fantastic, the owner is very warm and helpful, and their clearance area has fantastic prices. Unfortunately, as I mentioned, I've had some not-great experiences at the store: The first time I went, my visit was fine. The owner wasn't there, but one of the two people working was really nice, and I found some great deals. My second visit was pretty stressful. I went in with my fiance and stepdaughter to look for elopement dresses. The woman working there, who was older and had gray hair, asked us if she could help us find something. We told her that we just wanted to browse. In response, she told my stepdaughter that there were some cute dresses she wanted to show her. My stepdaughter is a sweetheart and very shy. She didn't want to correct the woman or really have to deal with her at all, so I again told the woman that we were fine and just wanted to browse. The woman's response was to again tell my stepdaughter to follow her. My stepdaughter was deeply uncomfortable, and at that point, so were my fiance and I, but she begrudgingly followed the woman. We didn't understand why this woman was seeming to want to challenge our desire to browse. She didn't ask us once what we were actually looking for. Once my stepdaughter was able to break away from the woman, we left. It was the oddest experience--like some weird power play that we didn't understand. I didn't want to let that experience ruin Serendipity for me, especially because it's important to me to support small businesses. So I decided to give it one more chance a few months later. They really do have a great selection of dresses, and I was still looking for something special. That day, the owner, who seems like a really sweet person, was there and the shopping experience was a good one. I purchased two beautiful previously owned dresses. Here's where the experience went south, though; I made the mistake of looking up how much the dresses cost new once I got home so I could congratulate myself on my deal-finding skills. I discovered that they cost LESS new and that they were still available for purchase. So I paid more than I would have had i purchased them new, and the receipt indicated Serendipity doesn't take returns. It was very disappointing. I still might go back at some point, but I'll be checking the cost of items before I make any purchases, and I'll be reserving my visits for times that the unpleasant sales associate isn't there.

I take ALL of my upscale items to Serendipity! Please come shop there you will not regret it!read more

The ladies here are always so helpful!! Great selection and usually good sales. They will price…read morematch to online if you present the pricing from the site so that's a win on getting more bang for your buck. I live 45+minutes from here but Torrid is closing so many stores so there's that.

Huge selection and great customer service! I always leave here with something I'm excited about…read more All the other locations are so tiny and don't have much of a selection, but this one is about 3 or 4 times larger than most stores. Love it. Thankful it's close!

Don't know what happened but there were many empty booths…read more However the booths that were there had pretty things and some had Christmas stuff for sale. But the booths are scattered giving off a sad vibe and making the place look empty, The staff was friendly and welcoming as always and the place is clean and well lit. I'll give it another shot

This is a mandatory stop when I'm looking for unique gifts, especially around the holidays. I go…read moreevery Christmas, but hadn't shopped yet this year. Looking forward to it and hope it doesn't disappoint.

1 for the money, 2 for the show. 3 it's HALLOWEEN so let's go, go,GOOOOOO!!! This place is…read morealways a treat that's full of tricks. Many costumes to choose from and there were friendly associates all around eager to help you with your selection. I put 4 different themes together for my costume to make sure no one takes my shine..lol

The Majority of the staff is respectful and kind. But, the MANAGER of all people who should be…read morerespectful, called me dramatic for trying to make a simple exchange after i had been told by multiple employees i could do an exchange but not a return which was fine with me. He is a wannabe flynn rider, like the 1950s style mid length wavy black hair he looks to be mid to upper 20s. refused to serve me and called me dramatic for no reason while i was being very respectful. I would not lie about being respectful.