Reminded me why I pay a little extra for JetBlue. The captain actually kept us updated during the…read moreflight and the landing was one of the smoothest I've had

Delayed AGAIN. This is the 4th time I have flown this airline the past 2 months…read more 3 flights have been delayed. This used to be a great airline. Getting old.

After yearssssssssssss of being afraid to take a Spirit Flight, I finally did it. When I say, all…read moreof the horror stories I have heard and seen on social media were NOT my experience. The Spirit Airlines website was super easy to navigate. I got on, created my account, booked my flights, and was all set within a matter of minutes. The confirmation provided all the details for my flight and my gmail was able to pull the details and add it to my calendar. 24 hours before my flight, the check-in reminder came and the checking process was super easy. I didn't have any changes or additions so I was checked in within a minute. Arriving at the gate was vibrant as the Spirit Airlines yellow set the tone for the area. The lines were long but the staff was smiling and friendly. As it came time to board, I was a part of Group 5 which is the bulk of flyers. Though the line was about 3 gates long, the Spirit Airlines staff had an efficient process for getting us out the gate area and onto the aircraft. Of course you can't do anything about the people who hold up the line, but the Spirit Airlines gate agents even had a process for them to step to the side. Woo Hoo! Once on board, the plane is standard size, and the seats aren't as tight as I have heard. I'm 6' 3" and though I didn't have ample space, I didn't feel like I was being crushed either. The seats don't have as much cushion as some of the other airlines, however, my butt didn't start to hurt until I was 2.5hrs into my 3hr flight, so I was good. The Spirit Airlines Flight Attendants are unique in style esthetic, however, their service was industry standard and they always appeared with a smile. As you pay for everything on the flight, the process of purchasing is easy and swift. The pilot was professional and ensured we had a smooth flight into the Boston area. He kept us abreast of weather changes, altitude changes, and gave us ample time to prepare for landing. I deplaned without incident and went on about my day. My return flight to Atlanta was the same experience quality. Coming back, I did add a carry-on ($70) and it was easy to add it during my check in process. Once at Logan, the kiosk was unable to scan my boarding pass, however the ticketing attendant put in my confirmation number and I was good to go. I tagged my bag, headed to the counter, dropped it off, and was on my way to security within 3 minutes. Thank you Spirit Airlines for the safe trip and streamlined standard operating procedures. You and the staff are appreciated.

Wish I could say zero stars …read more No chance. Got to the airport at 4am My flight 6 am got changed to 12pm, then 4:30, then 11:35.... Sat at the airport till 9, then found out the flight got cancelled at 8:45. They said oh we can get you on a flight for Monday afternoon..... cruise leaves Sunday. JetBlue no flights available. Had to go with delta only thing available was 1st class... $2908 later, we are now waiting at the airport until 4:40 pm to leave for Miami. We are going on a cruise and need to be there it's our honeymoon! Spirit offered nothing to help or assist other than we can get you there two days later.... I understand there is issue and delay and cancellation.... There's no weather no issues or problems with any other flights. Their absolute best answer was $30 for a future flight, respectfully kill yourself, that's the most pathetic service, absolutely. Long story short if you plan to do anything or fly anywhere never EVER take a flight from this company.... Terrible, horrible, worse experience ever, btw this was my first experience with spirit and the absolute last. Useless worse terrible experience they should immediately stop being a company

My husband and I flew on Delta Airlines from Pittsburgh to Boston (terminal A) and then from Boston…read moreto London (terminal E). We had to take an elevator and then a shuttle bus to get between the two terminals in the Boston airport. Our flights were on time. The airline, however, mistakenly emailed and texted us that they had given us a free hotel night and a meal voucher. Then an employee got on the intercom system and announced that Delta had an error in the system and that passengers should disregard the messages. I felt thankful that our connecting flight did leave on time so that we could arrive at our destination on time. Otherwise, the Delta Airlines employees performed their jobs fine.

It looked like a good size plane from the outside, an Airbus A321 which can hold over 200…read morepassengers. However, when we sat down in the first class cabin, I had to ask, "Honey, who shrank the plane?" The plane looked new, and was very clean. The seats also looked new, and there was a nice flat screen to watch movies. But the legroom felt really tight for first class, and the seat recline felt very limited. When my laptop was stowed under the seat, there was just enough space for my feet on the floor. The meal was very good (always go with the chicken - in this case chicken thighs), and the flight attendants were very attentive. The plane departed and arrived on time. Overall, a good flight except for the scant seating.

Shout out to the amazing help that the counter staff provided in Boston when our flight was delayed…read moreseveral hours in to Munich. She changed our flight. Boston to Frankfurt then Frankfurt to Faro. The staff really is amazing. Especially Frankfurt to faro

This isn't going to be a rage review, unlike many airline reviews you see on Yelp. My experience…read morewith this airline was a mixed bag. I flew Lufthansa to Frankfurt. Ground staff in Boston were pretty polite and helpful in my limited interaction with them. Onboard, service was efficient but not exactly warm. There were a couple of flight attendants that were great but the rest were just going through the motions. The economy offering of kung pao chicken wasn't exciting but it was edible. The IFE was decent and the legroom was okay. However, the recline from the front was quite substantial, which doesn't give you much room to get out or to maneuver. The real issue I had was the amount of delays. Of the four flights I took with Lufthansa, three of them were delayed. Not great. I had to make a connection at Frankfurt, and the Lufthansa app gives you directions to navigate from where you arrive to the gate for the next flight. However, I was given wrong information and ended up having to ask around and having more complications than while the app led me to. I wouldn't go out-of-my-way to fly this airline again but it's decent enough.

Flew out of Boston on the 737 MAX 9 and it was a lackluster experience. Despite being a new jet,…read moreless than a year old, the seat cushions were already starting to wear out. As Boston is a major United hub, it was interesting to see 80%+ of the plane boarding with Pre-Boarding, Group 1 or 2. The Emergency Exit Row was definitely worth the premium for a 6 hour flight back to the West Coast. Cabin attendants were cordial albeit bizarre in suggesting to close the blinds on a daytime flight. Bistro options are only available via preorder. The Steakhouse burger had an ingredient list maybe with 50+ ingredients?!? The burger itself didn't feature any lettuce or tomatoes, only a warm toasted bun, a ton of cheese, along with a ketchup and mustard packet... Wifi was $8 for the entire flight and worked well. The IFE was able to connect with Bluetooth headsets. Headsets seemed to be complimentary if one were to ask. Towards the end of the flight, there was quite a hard sell on a variety of United credit cards. The push made the United flight feel like an Air Asia flight... Our flight arrived ~45 minutes ahead of schedule.

I have never had an airline experience this frustrating, and after what happened, I will not be…read moreflying United again. I was traveling home on August 7th from Boston after a concert, I had a time sensitive medical appointment related to ongoing cancer treatments that I absolutely had to be home for by August 10th. My flight was cancelled on August 7th due to weather and then my replacement flight on August 8th was delayed 4 hours. They needed to remove a passengers bag, which ultimately led to us losing our spot in line to take off, we ran out of fuel and by the time we re-fueled the flight was "canceled because of the weather". I sat on the plane on the tarmac for over 4 hours for this whole ordeal. If they hadn't needed to retrieve this luggage, we would have taken off as scheduled. Because I had a medical appointment I could not miss or postpone because it would literally put my progress and life at risk, I was left scrambling to find another way to get home. I ultimately had to rent a car and drive through the night for 7 hours to Washington, DC to fly home because I had friends there and knew that flights were flying out of Dulles airport without cancellations. This created additional expenses, exhaustion and stress on top of an already incredibly difficult situation. The disruption also caused me to lose approximately $2,000 in work income, in addition to the travel expenses and other costs I incurred because of United's handling of the situation. I filled out a complain on their website and their solution was to offer me a $100 travel credit. I will never fly with United again, why would a travel credit be the solution? I filed a complaint with the Better Business Bureau because I felt that the situation deserved to be properly addressed. United's response was to offer me a "refund" of my flight. Turns out the refund wasn't even for the full amount, it was for $70 of which I'm not sure where they pulled that number from. Their response was because the cancellation was due to weather they didn't owe me anything. The second flight was NOT delayed due to weather, if United had handled luggage properly and didn't need to pull luggage off the flight, we would have taken off as scheduled. The FOUR HOUR delay is what caused bad weather to come in and cancel the flight after the significant time wasted on the tarmac. United does not care to listen to the facts of the situation. This experience has cost me significant money, time, sleep and unnecessary stress during an already difficult period of my life. As a cancer patient, I am already under duress and financial strain and United has zero empathy for anything. United Airlines has permanently lost my business and I hope this review will make you reconsider using their services as well. If you want to be on time, not left stranded and left with zero solutions from United, I would advise staying away from them.

No issues at all with American Airlines in Boston!…read more When we were checking our bag, we were about 6 pounds over the weight limit. Honestly, I wasn't really in the mood to start taking things out of my suitcase, and I was perfectly willing to just pay the overweight fee and move on. But the lady helping us refused to let me pay it and instead gave me a bag so I could take a few things out and get the suitcase under the weight limit. At the moment, I was just trying to hurry up and wasn't really thinking much about it, but afterward I realized she literally saved me $100! I really appreciated her kindness. She could've easily just let me pay the fee, but instead she took the extra time to help me out. If it had been another employee, they probably would've gladly taken that $100 LOL. Thank you to that employee for looking out for me! Very kind and much appreciated!

I gave up flying American a long time ago but every now and then I forget just how truly awful they…read moreare and mistakenly book a flight because it appears to be wildly more convenient and affordable. Don't fall into this trap. American Airlines is unequivocally the absolute worst airline available (yes even worse than Frontier - at least then you get what you pay for). This week I made the terribly misguided decision to book an American flight from PVD to DCA. The flight was at 7pm and was quickly delayed until midnight (I had anticipated this would happen given I was flying AA so not a surprise). What I didn't account for was a full flight cancellation despite the weather situation in DC clearing up at 8 pm (well before our flight was supposed to depart). I was still unfazed, however, since I had recalled similar experiences prior. After painful dealings with customer service I was finally able to rebook on the 6 am flight the next morning (this is at 10 pm the night before mind you). Though this was all a major inconvenience to me (my entire schedule for the following day was thrown out the window along with those of the people I was supposed to be meeting), I didn't expect much more from AA. The real shock came at around midnight (4 hours before I was going to wake up for my 6 am flight) when my morning flight was cancelled. I have to admit, this caught me by surprise - I figured that even for an abhorrent airline like American they would have some level of decency in servicing their customers. Alas, I was wrong. Cancelling a NEXT DAY flight 4 hours before boarding is well within the bounds of normal business operations for AA because coordinating an aircraft from an airport that hasn't had problematic weather for 12 hours prior to the new scheduled departure is just too much to ask for from a global carrier. I have now lost an entire day of my planned vacation along with the added inconvenience and expense associated with trying to find a place to work and eat tomorrow all while wondering if my flight will actually take off within 24 hours after it was scheduled to. Let this be a lesson for all of you and my future self - never ever, under any circumstances, fly American Airlines. They are truly terrible (which, by the way, is why they are being run out of business by United and Delta - two carriers who understand the value of actually being reliable and treating customers with care)

I think Logan's pretty swell! There're good food options, it's easier than most to navigate, you…read moremove through TSA pretty quick.

Boston Logan International Airport has six runways and four passenger terminals. Here dozens of…read moreairlines operate flights to cities across the U.S. and world, and they serve tens of millions of passengers per year. Most recently, my husband and I flew with Delta Airlines from Pittsburgh to Boston and then from Boston to London. Our flight from Pittsburgh landed in terminal A, and our flight to London departed from terminal E. We had to take an elevator down to a waiting area to catch a shuttle bus. There, a friendly employee explained the shuttle's estimated arrival time of several minutes and offered water. Before our connecting flight, we spent hours killing time in the airport. We browsed the stores and the vending machines but did not buy anything. We did buy lunch at an Italian restaurant, which I reviewed separately.

I needed to fly to Lake Placid for work and used American Airlines who booked me to connect in BOS…read moreto a Cape Air flight to SLK. It was a long, but easy walk from the terminal I landed in to Terminal C to check-in for this flight. Checking in was a cinch - Just show an ID, let them weigh my carry-on and backpack, give them my weight and then they tagged my baggage and gave me a boarding pass. When boarding, it was an easy walk down the stairs to the tarmac where we walked to the plane and boarded it. The ground crew and pilot and first officer on the plane were helpful, explained the trip to us and we were on our way. The flight was smooth and the landing was nice. Plane is VERY loud though, so definitely wear some ear protection or headphones. I'd definitely fly them again!

On May 25, 2026, I emailed the Care Team at Cape Air with my experience from a recent flight. I…read morereceived an automated response saying they would be back in touch after reviewing my message. Because I have not received any other follow-up from Cape Air, I thought I would put my email on Yelp: I wanted to tell you about a recent flight we took from BOS to ACK. This was Sunday, May 10, 2026; flight #5011; departing Logan at 8:30 a.m. and arriving in Nantucket at 9:25 a.m. My husband and I were sitting in the back of the plane, and while the door was still open, the pilot began his introductions and safety and emergency review. My husband and I could hear nothing of this important information, because it was quite loud as the door was still open. Once the door closed, I called from the back that we hadn't been able to hear anything he said. His response was surprisingly dismissive. My recommendation is that pilots wait until the door closes before their important review of safety and emergency information. Now, the pilot on our return flight (Friday, May 15, 7 a.m.) did just that. He was the best! ******* I still give Cape Air four stars, because it provides a helpful service, even if the little planes are extraordinarily loud and rickety and terrifying.

Air France provides four cabin classes of service on many of its intercontinental flights…read more First, Business, Premium Economy and Coach. All flight attendants speak both English and French and they are really nice, well trained and smiley. We flew Premium Economy on the way to Europe and Business on the way back. Premium Economy has better seats than Coach, personal video and music screens, better food and free drinks throughout the whole flight. Still the seats do not recline 180 degrees, but maybe 120. Business is just wonderful. Seats are lie-flat, the dinner is a 5 course meal with great wines and champagnes to choose from. It is definitely a better way to travel, but much more expensive. Depending on the time/season you fly, the Premium Economy can be 2-3x the price of a coach ticket, while the Business class seat can cost 4-7x more than coach.

We bought our tickets through Air France's website. Unfortunately, there were issues with our…read moretickets, and we were denied boarding. We had to go back home and postpone our trip. Then, after finally traveling, our luggage was lost, and we didn't get it back for four days. We ended up losing almost a week of our vacation. It was our trip to introduce our daughter to my parents for the first time. What made the situation even more difficult was that we were traveling with a baby and a toddler. We had to go back home with them two nights in a row because of the issues with our tickets. It was an extremely stressful and frustrating experience, especially while traveling with two young children.