Reminded me why I pay a little extra for JetBlue. The captain actually kept us updated during the…read moreflight and the landing was one of the smoothest I've had

Delayed AGAIN. This is the 4th time I have flown this airline the past 2 months…read more 3 flights have been delayed. This used to be a great airline. Getting old.

After yearssssssssssss of being afraid to take a Spirit Flight, I finally did it. When I say, all…read moreof the horror stories I have heard and seen on social media were NOT my experience. The Spirit Airlines website was super easy to navigate. I got on, created my account, booked my flights, and was all set within a matter of minutes. The confirmation provided all the details for my flight and my gmail was able to pull the details and add it to my calendar. 24 hours before my flight, the check-in reminder came and the checking process was super easy. I didn't have any changes or additions so I was checked in within a minute. Arriving at the gate was vibrant as the Spirit Airlines yellow set the tone for the area. The lines were long but the staff was smiling and friendly. As it came time to board, I was a part of Group 5 which is the bulk of flyers. Though the line was about 3 gates long, the Spirit Airlines staff had an efficient process for getting us out the gate area and onto the aircraft. Of course you can't do anything about the people who hold up the line, but the Spirit Airlines gate agents even had a process for them to step to the side. Woo Hoo! Once on board, the plane is standard size, and the seats aren't as tight as I have heard. I'm 6' 3" and though I didn't have ample space, I didn't feel like I was being crushed either. The seats don't have as much cushion as some of the other airlines, however, my butt didn't start to hurt until I was 2.5hrs into my 3hr flight, so I was good. The Spirit Airlines Flight Attendants are unique in style esthetic, however, their service was industry standard and they always appeared with a smile. As you pay for everything on the flight, the process of purchasing is easy and swift. The pilot was professional and ensured we had a smooth flight into the Boston area. He kept us abreast of weather changes, altitude changes, and gave us ample time to prepare for landing. I deplaned without incident and went on about my day. My return flight to Atlanta was the same experience quality. Coming back, I did add a carry-on ($70) and it was easy to add it during my check in process. Once at Logan, the kiosk was unable to scan my boarding pass, however the ticketing attendant put in my confirmation number and I was good to go. I tagged my bag, headed to the counter, dropped it off, and was on my way to security within 3 minutes. Thank you Spirit Airlines for the safe trip and streamlined standard operating procedures. You and the staff are appreciated.

Wish I could say zero stars …read more No chance. Got to the airport at 4am My flight 6 am got changed to 12pm, then 4:30, then 11:35.... Sat at the airport till 9, then found out the flight got cancelled at 8:45. They said oh we can get you on a flight for Monday afternoon..... cruise leaves Sunday. JetBlue no flights available. Had to go with delta only thing available was 1st class... $2908 later, we are now waiting at the airport until 4:40 pm to leave for Miami. We are going on a cruise and need to be there it's our honeymoon! Spirit offered nothing to help or assist other than we can get you there two days later.... I understand there is issue and delay and cancellation.... There's no weather no issues or problems with any other flights. Their absolute best answer was $30 for a future flight, respectfully kill yourself, that's the most pathetic service, absolutely. Long story short if you plan to do anything or fly anywhere never EVER take a flight from this company.... Terrible, horrible, worse experience ever, btw this was my first experience with spirit and the absolute last. Useless worse terrible experience they should immediately stop being a company

My husband and I flew on Delta Airlines from Pittsburgh to Boston (terminal A) and then from Boston…read moreto London (terminal E). We had to take an elevator and then a shuttle bus to get between the two terminals in the Boston airport. Our flights were on time. The airline, however, mistakenly emailed and texted us that they had given us a free hotel night and a meal voucher. Then an employee got on the intercom system and announced that Delta had an error in the system and that passengers should disregard the messages. I felt thankful that our connecting flight did leave on time so that we could arrive at our destination on time. Otherwise, the Delta Airlines employees performed their jobs fine.

We love Delta Air Lines! Got lucky and were upgraded to Delta One, and with us flying about 15…read moretimes a year, each experience seems just as good as the last. Delta continues to be our airline of choice. We really enjoy the service, the upgrades, and the overall experience. Always a great way to fly! Our favorite flight thus far was Barcelona to Boston on Sept 12.

Horrid staff (minus air crew), horrid travel experience…read more First off they suggest getting to the airport 3 hours before the flight. They dont start collecting checked bags until 2 hours prior to departure. The employees dont speak fluent or proficient english. This is in Boston Mass. Get one person who can speak fluent English. Check in took an hour and 7 minutes. We were 12th in line. It was like it was each agents first day living life. When we finally got up the woman was rude and vile and set a bad tone. I had our passports and bags all ready. Obviously she woke up on the wrong side of the bed. Don't take it out on my family and I. Cabin crew are decent but the bathroom going to and from dublin on the planes was absolutely disgusting. I flew in a seat next to it. They did not even clean it. It smelled awful. There was trash under the seats. Aer lingus also does not dispatch staff to the terminal until its time to board. So you cant even ask them a question. Not like they speak any English. Seriously the app said the plane was boarding at Leeds Bradford. But the terminal display said delayed. Couldn't even ask a human what one was correct. Upon returning they lost my luggage. I went to complain and was told in broken English to fill out a report via qr code. Federal law states im entitled to fill it out in person. 7 days ive been without my luggage. They were supposed to drop it off last night but never did. Hours of speaking to overseas Indian call center employees who are rude, reading off a script they told me it will be another day or two.

I got my tickets through Priceline. Since I had never traveled on Aer Lingus before, I went into it…read morewith an open mind. The first leg out of Chicago was inexplicably delayed for over 2 hours which caused us to miss our connecting flight in Dublin into Paris and as a result it added 3 more hours to our trip. On the way back, our flights was once again delayed, which caused us to miss our connecting flight in Dublin once again. This time they put us on a whole new flight but forgot to add our luggage. Our luggage sat in Dublin for a day and we ended up getting them back 3 days after our arrival after several phone calls where no one seemed to be able to answer a simple question, when do we get our luggage? While the experience of flying the airline was bad enough, I was more bothered by the nonchalant and cavalier way they airline dealt with the delays and the lost luggage. I don't know if this is a cultural thing, but they seems totally unbothered. No one ever apologized for the delays, added travel time, missing connecting flights and the lost luggage. Not once they offered anything complimentary or a voucher. It was mostly an "oh well" and a shrug of the shoulders. I've traveled a lot and I am aware that the travel experience has gone down the tubes in recent years, but this is not some low cost budget airline like Ryanair and they should do better.

Flew out of Boston on the 737 MAX 9 and it was a lackluster experience. Despite being a new jet,…read moreless than a year old, the seat cushions were already starting to wear out. As Boston is a major United hub, it was interesting to see 80%+ of the plane boarding with Pre-Boarding, Group 1 or 2. The Emergency Exit Row was definitely worth the premium for a 6 hour flight back to the West Coast. Cabin attendants were cordial albeit bizarre in suggesting to close the blinds on a daytime flight. Bistro options are only available via preorder. The Steakhouse burger had an ingredient list maybe with 50+ ingredients?!? The burger itself didn't feature any lettuce or tomatoes, only a warm toasted bun, a ton of cheese, along with a ketchup and mustard packet... Wifi was $8 for the entire flight and worked well. The IFE was able to connect with Bluetooth headsets. Headsets seemed to be complimentary if one were to ask. Towards the end of the flight, there was quite a hard sell on a variety of United credit cards. The push made the United flight feel like an Air Asia flight... Our flight arrived ~45 minutes ahead of schedule.

I have never had an airline experience this frustrating, and after what happened, I will not be…read moreflying United again. I was traveling home on August 7th from Boston after a concert, I had a time sensitive medical appointment related to ongoing cancer treatments that I absolutely had to be home for by August 10th. My flight was cancelled on August 7th due to weather and then my replacement flight on August 8th was delayed 4 hours. They needed to remove a passengers bag, which ultimately led to us losing our spot in line to take off, we ran out of fuel and by the time we re-fueled the flight was "canceled because of the weather". I sat on the plane on the tarmac for over 4 hours for this whole ordeal. If they hadn't needed to retrieve this luggage, we would have taken off as scheduled. Because I had a medical appointment I could not miss or postpone because it would literally put my progress and life at risk, I was left scrambling to find another way to get home. I ultimately had to rent a car and drive through the night for 7 hours to Washington, DC to fly home because I had friends there and knew that flights were flying out of Dulles airport without cancellations. This created additional expenses, exhaustion and stress on top of an already incredibly difficult situation. The disruption also caused me to lose approximately $2,000 in work income, in addition to the travel expenses and other costs I incurred because of United's handling of the situation. I filled out a complain on their website and their solution was to offer me a $100 travel credit. I will never fly with United again, why would a travel credit be the solution? I filed a complaint with the Better Business Bureau because I felt that the situation deserved to be properly addressed. United's response was to offer me a "refund" of my flight. Turns out the refund wasn't even for the full amount, it was for $70 of which I'm not sure where they pulled that number from. Their response was because the cancellation was due to weather they didn't owe me anything. The second flight was NOT delayed due to weather, if United had handled luggage properly and didn't need to pull luggage off the flight, we would have taken off as scheduled. The FOUR HOUR delay is what caused bad weather to come in and cancel the flight after the significant time wasted on the tarmac. United does not care to listen to the facts of the situation. This experience has cost me significant money, time, sleep and unnecessary stress during an already difficult period of my life. As a cancer patient, I am already under duress and financial strain and United has zero empathy for anything. United Airlines has permanently lost my business and I hope this review will make you reconsider using their services as well. If you want to be on time, not left stranded and left with zero solutions from United, I would advise staying away from them.

This is just a review for the transcon Boston to LAX Flagship First service on AA's unique A321T…read moretranscon aircraft. This is a unique service offered only on the A321T and offered only from Boston to LAX, JFK to LAX, and JFK to SFO and JFK to SNA. The A321T is uniquely configured with Flagship First, Flagship Business, and economy. The amenities and seating in the premium cabins is much more akin to a widebody aircraft with lie-flat seating offered in first and business and seatback screens throughout the aircraft. Sadly, these aircraft will soon be retired as AA moves toward eliminating Flagship First systemwide. The seating in first is 1-1 which offers a lot of privacy. The seatback screen is large and high definition with a wide selection of movies and other entertainment options. Noise cancelling B&O headsets are also distributed. The meal service in first is enhanced versus what is offered in business including higher end touches on the meal tray like individual salt and pepper shakers and a metal napkin holder. There is also actual champagne in first versus prosecco in business. There is also a soup course in first which is not offered in business. The flight attendant was great and offered an attentive and premium service. Baked on board cookies are also offered prior to arrival. Overall, this was a great transcon flight on AA. Sadly, it's the exception and not the rule as service and amenities on other AA flights leaves a lot to be desired.

I gave up flying American a long time ago but every now and then I forget just how truly awful they…read moreare and mistakenly book a flight because it appears to be wildly more convenient and affordable. Don't fall into this trap. American Airlines is unequivocally the absolute worst airline available (yes even worse than Frontier - at least then you get what you pay for). This week I made the terribly misguided decision to book an American flight from PVD to DCA. The flight was at 7pm and was quickly delayed until midnight (I had anticipated this would happen given I was flying AA so not a surprise). What I didn't account for was a full flight cancellation despite the weather situation in DC clearing up at 8 pm (well before our flight was supposed to depart). I was still unfazed, however, since I had recalled similar experiences prior. After painful dealings with customer service I was finally able to rebook on the 6 am flight the next morning (this is at 10 pm the night before mind you). Though this was all a major inconvenience to me (my entire schedule for the following day was thrown out the window along with those of the people I was supposed to be meeting), I didn't expect much more from AA. The real shock came at around midnight (4 hours before I was going to wake up for my 6 am flight) when my morning flight was cancelled. I have to admit, this caught me by surprise - I figured that even for an abhorrent airline like American they would have some level of decency in servicing their customers. Alas, I was wrong. Cancelling a NEXT DAY flight 4 hours before boarding is well within the bounds of normal business operations for AA because coordinating an aircraft from an airport that hasn't had problematic weather for 12 hours prior to the new scheduled departure is just too much to ask for from a global carrier. I have now lost an entire day of my planned vacation along with the added inconvenience and expense associated with trying to find a place to work and eat tomorrow all while wondering if my flight will actually take off within 24 hours after it was scheduled to. Let this be a lesson for all of you and my future self - never ever, under any circumstances, fly American Airlines. They are truly terrible (which, by the way, is why they are being run out of business by United and Delta - two carriers who understand the value of actually being reliable and treating customers with care)

Boston Logan International Airport has six runways and four passenger terminals. Here dozens of…read moreairlines operate flights to cities across the U.S. and world, and they serve tens of millions of passengers per year. Most recently, my husband and I flew with Delta Airlines from Pittsburgh to Boston and then from Boston to London. Our flight from Pittsburgh landed in terminal A, and our flight to London departed from terminal E. We had to take an elevator down to a waiting area to catch a shuttle bus. There, a friendly employee explained the shuttle's estimated arrival time of several minutes and offered water. Before our connecting flight, we spent hours killing time in the airport. We browsed the stores and the vending machines but did not buy anything. We did buy lunch at an Italian restaurant, which I reviewed separately.

I only had the pleasure of hanging out in terminal B. Not many options for food if you have an…read moreintolerances or allergies. My go to, Farmer's fridge, was out of almost everything or expired when I tried to get some food this am. The baggage claim was easy and efficient coming from American. The check in process for Alaskan was a breeze. I did have issues getting an uber while here as it directed my driver to pick up in another location. Luckily we got that situated but added another 10-15 minutes onto my wait.

I needed to fly to Lake Placid for work and used American Airlines who booked me to connect in BOS…read moreto a Cape Air flight to SLK. It was a long, but easy walk from the terminal I landed in to Terminal C to check-in for this flight. Checking in was a cinch - Just show an ID, let them weigh my carry-on and backpack, give them my weight and then they tagged my baggage and gave me a boarding pass. When boarding, it was an easy walk down the stairs to the tarmac where we walked to the plane and boarded it. The ground crew and pilot and first officer on the plane were helpful, explained the trip to us and we were on our way. The flight was smooth and the landing was nice. Plane is VERY loud though, so definitely wear some ear protection or headphones. I'd definitely fly them again!

On May 25, 2026, I emailed the Care Team at Cape Air with my experience from a recent flight. I…read morereceived an automated response saying they would be back in touch after reviewing my message. Because I have not received any other follow-up from Cape Air, I thought I would put my email on Yelp: I wanted to tell you about a recent flight we took from BOS to ACK. This was Sunday, May 10, 2026; flight #5011; departing Logan at 8:30 a.m. and arriving in Nantucket at 9:25 a.m. My husband and I were sitting in the back of the plane, and while the door was still open, the pilot began his introductions and safety and emergency review. My husband and I could hear nothing of this important information, because it was quite loud as the door was still open. Once the door closed, I called from the back that we hadn't been able to hear anything he said. His response was surprisingly dismissive. My recommendation is that pilots wait until the door closes before their important review of safety and emergency information. Now, the pilot on our return flight (Friday, May 15, 7 a.m.) did just that. He was the best! ******* I still give Cape Air four stars, because it provides a helpful service, even if the little planes are extraordinarily loud and rickety and terrifying.

Air France provides four cabin classes of service on many of its intercontinental flights…read more First, Business, Premium Economy and Coach. All flight attendants speak both English and French and they are really nice, well trained and smiley. We flew Premium Economy on the way to Europe and Business on the way back. Premium Economy has better seats than Coach, personal video and music screens, better food and free drinks throughout the whole flight. Still the seats do not recline 180 degrees, but maybe 120. Business is just wonderful. Seats are lie-flat, the dinner is a 5 course meal with great wines and champagnes to choose from. It is definitely a better way to travel, but much more expensive. Depending on the time/season you fly, the Premium Economy can be 2-3x the price of a coach ticket, while the Business class seat can cost 4-7x more than coach.

We bought our tickets through Air France's website. Unfortunately, there were issues with our…read moretickets, and we were denied boarding. We had to go back home and postpone our trip. Then, after finally traveling, our luggage was lost, and we didn't get it back for four days. We ended up losing almost a week of our vacation. It was our trip to introduce our daughter to my parents for the first time. What made the situation even more difficult was that we were traveling with a baby and a toddler. We had to go back home with them two nights in a row because of the issues with our tickets. It was an extremely stressful and frustrating experience, especially while traveling with two young children.