Over charging. Created an issue in my vehicle by negligent work causing engine failure. then wanted…read moreto charge me for a new engine. Stolen items from vehicle. Vehcile used for personal use. items used from my personal Vehcile were damaged and not replaced. Vehcile was at the shop for engine work but every compartment in the backseat was gone through. Items that were secured were visible on the floor and back seat.

I had an amazing experience at Euro of Houston! From the moment I walked in, Ted and his team…read moreprovided exceptional service. Ted's expertise and passion for cars are evident in every detail of their work. They went above and beyond to ensure my car was performing at its best. The quality of their work and their commitment to customer satisfaction are truly unmatched. I highly recommend Euro of Houston to anyone looking for top-notch service and performance upgrades. Five stars without a doubt! They do amazing wraps, performance work, and service. Nice exotic lineup too.

Great shop. Joe is very honest and quick. His prices are very reasonable I think and if you have an…read moreolder vehicle, he's got you covered.

Joe was very kind and honest when I described to him what was going on with my car ,He said he…read moredoesn't specialize in that area and was quick to refer me to the company that could repair it I truly value honesty and integrity from car repair companies especially as a woman

Won't go absolutely anywhere else, the most honest shop around. I drive 45 mins just to go this…read moreshop! Absolutely unreal 10 star service!

Consider them your family mechanic. Our family has been going here for 20 years. I called and…read morestopped by to get my inspection done. I brought a book and was just texting and about to read more when they were completed with my service. They are great value, friendly and highly recommended!

Great service I sincerely recommend them! Talk to LLoyd and Craig and they will take care of youread more

I am beyond impressed with these guys, super honest and KIND, they took the time to hear my issue…read moreand looked for a sound solution rather than make me waste time and money as others had diagnosed a far more costly repair, these guys sent me down the road to Arizona with no worries with a simple 2 hour repair and even gave me a loaner car while they did the job, 89.99 later and 4,800 miles later my truck runs like a champ... Definitely coming back for my vehicle maintenance needs, you know when people love what they do and these guys certainly do.

Excellent service, Anthony was very helpful and professional…read more More affordable than Toyota dealerships where they rip you off!

Anthony and his team service Honda vehicles, and have almost 40 years of experience. I take my car…read morehere for service. They have a spacious waiting area, but it is easy to drop off car for work too. I appreciate their honest, professional, caring manner.

I needed a new battery and they replaced it and I was back on the road in less than 30 minutes…read more Very nice!

Absolutely the best place to get anything on my car fixed!!! Very knowledgeable, honest, and kind…read moreguys!!!!

Southwest Alignment - 8648 Richmond Ave, Houston…read more I've been bringing my vehicles to Southwest Alignment since at least 2017. Today was another reminder why. I came in for an alignment on my 2017 Toyota Prius V. Israel quickly found worn outer tie rods. When I pushed and pulled on the front wheels, there was slight side-to-side wobble (no vertical play). That means the wheels were subtly toeing out while driving, which wears the inside edges of tires. The team replaced the outer tie rods and reset toe correctly. For reference, the goal isn't "perfectly zero." Most cars are set to about 0.10° toe-in so that under driving load everything tracks straight. Now the steering feels tight and centered again. For anyone who worries about minor spec differences: my right caster is 0.5° lower than the left. That is within Toyota's factory spec and not adjustable on this vehicle. In fact, most cars are set with equal caster or slightly lower on the right because of road crown. Roads slope right for drainage, so cars naturally drift that way. That's physics, not a bad alignment. Shawn at the front desk explained everything clearly. No fluff. No overselling. Just facts. He was also candid about what they do and what they don't do. Their bread and butter: * Suspension * Steering * Brakes * CV axles * Toe, camber, caster * Lowering & lifting * Oversized wheel setups Not their lane: * Check engine lights * Fluid leaks I appreciate that focus. Lee has 32 years experience. Israel has 15. Both have been here over a decade. That matters. Many alignment shops rotate young techs through with minimal training. Here, experienced technicians stay. Its brand promise is to fix problems right the first time. That's been my experience repeatedly. If your steering feels loose, your tires are wearing unevenly, or your car tracks funny, this is where you go in Houston. And yes, your car may still drift slightly right on crowned roads. That's normal. Just don't fall asleep at the wheel. Highly recommend.

Got recommended to go this shop for an alignment, as I was due for one, as well as due for new…read moretires, and I called up Lee and he said that I can bring my car in at 7am and I would hear back in the afternoon. As it was a Friday I decided to work remotely and just stay at the shop so that I would not need to spend money on ubers (as I live far). Until 12:30pm my car was still sitting in the same spot I was told to park it at which was the first annoying thing. Fast forward to about 4:30pm (at this point I had no choice but to uber back to my house) I get a call about my struts and shocks needing to be replaced, and was given a quote. THE BIGGEST MISTAKE was telling Lee to go ahead with the fixes. I was frustrated that after keeping my car in that shop for the whole day I would still need to get repairs done so in the haste of it I said yes instead of taking it back to my usual mechanic, (which, in hindsight I should have done). I come back Monday morning to pick up my car, take it to get new tires, and the tire shop did the tires, and then did an alignment check. the alignment check came out wrong on their machine which was the first thing that pissed me off, but what's even worse was after they lifted the car up and showed me , I saw that it was missing a sway bar link on my right side, and my right strut was not fully fixed. and when I called Lee, he was like oh yea you never had one and we forgot to tell you, here is another quote for that. WHAT EVEN IS THIS SYSTEM (i knew this was a lie because before I took it to southwest, I got new control arms installed at my usual mechanic, and he confirmed that was never the case, because he would've noticed and told me immediately). I wasted $740 on these southwest guys Eventually I had to take it my usual mechanic, and he installed the missing sway bar link and pushed the right strut all the way in. Also to mention the struts that these southwest guys ordered were some cheap parts which I have no option to change (due to expensive costs) and just keep and hope they last me long on my car. Even upon calling Lee after the realization of the missing part, the first thing he does is blame the tire shop for making up lies.

I took my car there to replace a door lock. They broke several plastic trim pieces. I don't even…read morewant them touching my car again. I will have to find another place to fix the plastic pieces they broke. Avoid this horrible place!

I've been going to this shop for years. They are truly a reputable shop and honest and reliable…read more They even drop me off and pick me up since I'm an older woman and help me whenever I need it. I highly recommend these cousins Edger and Aldo. Plus, Josh there loyal employee has worked for them for years. They offer high quality and are no more expensive than other shops in the neighborhood. Thank G-d for honest mechanics like these owners. Judith Miller