Excellent service, Anthony was very helpful and professional. More affordable than Toyota dealerships where they rip you off! read more

Anthony and his team service Honda vehicles, and have almost 40 years of experience. I take my car here for service. They have a spacious waiting area, but it is easy to drop off car for work too. I appreciate their honest, professional, caring manner. read more

Five stars all the way. Honest prices and honest mechanics. I usually get the diagnostic at the dealership then come here for the work.

A couple months ago I brought my wife's car in because the climate control wasn't working. There was no display or anything. The car is a 2016 Nissan Rogue. I didn't have a lot of confidence that HCS would be able to fix it because I found online that the Rogues have a lot of electrical issues that even the dealerships are struggling to solve. First, I'll say that they are very friendly and professional. Sherri the owner/manager kept us informed of the progress and even went as far as obtaining a rental car for us when the job took longer than expected. The mechanic at HCS had to go deep into the system to find the problem but didn't give up until he did. It took a few weeks, mostly because of waiting for the right replacement parts, but with the rental that was made easier to handle. In fact when used parts were sent Sherri refused to install them for fear that they wouldn't last. I appreciate that greatly. I couple months later and we have not had any problems. I recommend them to anyone who needs their vehicle worked on. read more

Beyond friendly service! Can't beat the prices! They're efficient! I'll be back!! They replaced my back brakes read more

Great people! Anthony is an excellent mechanic and his father was too. They have reasonable prices and excellent knowledge of Acura, Honda, Lexus and Toyota vehicles. read more

HCS Auto has cared for our family's 2002 Toyota Camry & 2007 Toyota Prius like family would. The owners Tony & George remind me of my grandpa from the greatest generation. What a joy to have an auto repair team whose faith we can trust to sell us only what we need. read more

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They are by far the best service place in Houston. When I call or walk in they always take care of me. I don't go to anyone else !!

HCS Auto took my car in on a Saturday, last minute, after a crazy week of Houston weather, that was topped off by car problems. I have a 2012 Hyundai Elantra, and they were kind, and efficient. They got me back on the road quickly, so I don't have to worry about my car stalling late at night in Houston. I'm grateful to find a repair shop near me that I feel confident in, especially as an older woman. Thank you. read more

Completely trustworthy, reliable and consistent. This is the holy grail of auto body shops. They will NOT over sale, pressure or ensnare you into pricey unnecessary repairs. They are about building relationships by operating with integrity rather than going for the high pressured intimidating fast auto repair to get your money. I've brought a couple of cars here and referred others. I even brought a car here from a so called "reputable" dealer that I was test driving to buy. Sherry's team inspected the car and showed me how there was water damage, a sign of the car having flooded. I was SHOCKED and angry that the dealership was trying to pull a fast one. Thankfully, I have HCS Automotive as a trusted resource. Side Note: There is only one owner now. Truth that integrity and the truth always prevail. Trust these professionals. They are the real deal. Completamente confiable, confiable y consistente. Este es el santo grial de los talleres de carrocería. NO sobre venderán, presionarán o atraparán en costosas reparaciones innecesarias. Se trata de construir relaciones operando con integridad en lugar de recurrir a la reparación de automóviles rápida, intimidante y altamente presionada para obtener su dinero. He traído un par de autos aquí y he recomendado a otros. Incluso traje un auto aquí de un supuesto distribuidor "de buena reputación" que estaba probando para comprar. El equipo de Sherry inspeccionó el automóvil y me mostró cómo había daños por agua, una señal de que el automóvil se había inundado. Estaba conmocionado y enojado porque el concesionario estaba tratando de sacar uno rápido. Afortunadamente, tengo a HCS Automotive como un recurso confiable. Nota al margen: ahora solo hay un propietario. La verdad que la integridad y la verdad siempre prevalecen. Confía en estos profesionales. Ellos son el verdadero negocio. read more

This family owned business is amazing. They treat you politely and are fully transparent before any work is done.

I am floored by the quality of service and attention to customer care. I have been here twice and have saved so much money compared to my previous mechanics. Sherri goes out of her way to present alternatives to save money. Let me add that I do not write many reviews, however, after the service I received today, I felt compelled to write a review. read more

I've been coming to HCS now over the last year and half and the service is always great. Sherry is awesome and provides great customer service. They have changed my oil, diagnosed my car when it wouldn't start, and even replaced my rotor and brakes. This is a great local business if you are in the area and need something looked at I recommend you come here. read more

Went in because I had a couple of codes after trying to clean my combustion. Im sure I loosened something and just needed to clear the code but I wanted to make sure. HCS diagnosed the car and checked on the codes and cleared without charging! Other mechanics would have charged for their time or looked for something else to work on! Now that is HONESTY you can TRUST! read more

Excellent service. I went in because I thought my brake pads needed replacement but turns out they were ok-most shops would have just replaced them anyway and charged me the $. I appreciate their honesty. Also, I had a problem with a lug nut while there that took a little extra time and Sheri made sure I had something to drink and eat while waiting. It's that kind of care are courtesy that will have me using them for any car repairs I will need in the future. Thank you HCS for the outstanding service. read more

I have been going here for years. Great service and advice. Always find a way to save me money. Nice selection of history books in waiting area... read more

I started hearing my brakes recently so I thought I needed a brake pad change. I called around for quotes and HCS automotive had the best pricing and they also use OEM Japanese brake pads. Long story short, Trevor the mechanic checked on them and told me the pads are still good with a lot of life left. They didn't charge me for anything. I would highly recommend HCS automotive, they do not upcharge or try to sell you on anything you don't need. They are very professional and reliable. Sherri at the front desk was friendly and awesome! read more

I really trust these guys! They do good work, and are very thoughtful. Dropped my car off for a repair and they noticed that my ignition/door key was cracked so they fixed it. It's a little thing, but very thoughtful! read more

I wouldn't call myself mechanically inclined, but I'm not afraid to turn a wrench either. When it came time to do the timing belt/water pump/drive belt on the Acura, I wasn't ready to put Megumi on some jack stands and hope it all worked out. There's a 50mm bolt that you need a special tool for when you do this job, and often times you need a breaker bar and a ton of leverage. I'd actually asked on Yelp Talk for any recommendations for an Indy shop. Of course some guy who's never turned a wrench his life recc'd going to the dealer. I'm sure the job would get done right @ the dealer, but the quote from the dealer closest to me was 2k, and the one closest to the job said 3200. Keep in mind that the parts for this job might cost you ~400 on a bad day. Did some searching on an Acura forum and this came up. The shop is in one of the more industrial parts of Houston, but right across from a charter school. Sheri, the lady @ the front desk gave me a quote over the phone, and it was the same when I got to the shop. I told her what other issues I was having with the car, and she told me what it might cost. Miguel, one of the techs, drove me to work. And about 3 hours later I got a call from Sheri letting me know what needed to be done. (broken motor mount and tensioner needing replacing along with the 2 belts and water pump). Pretty standard stuff When the work was done, Miguel came to pick me up. Now I had it in my head that I was going to ask for the parts. When I got to the shop, she had all of my old parts in a box ready for me to inspect. They'd thought of everything. We settled up, and then showed me some other problems with the car, but all in all, it was some great service. Car runs better than it's ever run and I paid 1/4 of what the dealer was asking. Highly Recommend read more

I have been bringing my cars here for maintenance and repairs since it was known as the Honda Car Shop. They originally only worked on Hondas and Acuras but have expanded to virtually all Japanese brands including Toyota, Lexus, Nissan, etc... These guys are top notch. The staff are all very friendly and professional. They will fix it right with high quality original manufacturer's parts. They will shoot you straight and will tell you what needs to be done and what can wait. I really appreciate this type of honesty at an auto repair shop. These guys stand behind their work and have been around for a long time. I am very particular with who works on my vehicles and I have no worries when these guys do the work. Prices are in line with what you would expect but the quality of work is far superior to any shop or dealer's service dept I have been able to find. I'd send my mother there- as a matter of fact, I do! read more

Called and they told me 2 hours to press in a wheel bearing into the knuckle/hub. I told them I will bring in the hub and if they can just press out the old bearing and press in the new one. Its one hour tops to do the job especially if I bring them the hub. Then they proceeded to tell me that will not be able to do it this week and would have to refer me to the dealership. I never said I wanted it done this week and could wait as this was for my other car a 2007 honda civic. Others might have gotten good service from this shop but I was not impressed with the customer service. I moved on to another shop that could quote me a fair labor price. read more

Dear All, Sherry and her HCS Automotive team have the best auto shop in the world, bar none. I've had two new cars from 1995 to today. HCS is the only shop that I allow to work on my car. My brother, Danny, is the same way. No one else but HCS works on his Honda. In my 24 years of doing business with them, they have been beyond outstanding. My car is now 11 years old. They have done such an awesome job taking care of it, I'll probably drive it a few more years. There are two auto jobs in Texas, 1) HCS and 2) all of the others. Don't waste your time or money, call Sherry. You'll never take your vehicles to anyone but HCS, I guarantee it. Cathy Nell read more

I brought my car here to get a second opinion after the check engine light came on. The engine code indicated a leak in the evaporative emissions system and the first place I took it (Hare Repair) estimated the cost of repairs at around $450 saying that it would require replacing a solenoid and two way valve and that the gas tank would have to be removed to get to them. At HCS Automotive they replaced the gas cap and cleared the engine code. My check engine light has not come back on in over a month. Take a guess where I'll be taking my car for repairs in the future? Update: I've taken my car to HCS two more times (timing belt replacement and AC problems) and had excellent results both times. Now I'm sure this place is my mechanic in Houston. read more

Brought my vehicle into HCS automotive with an unknown issue - Anthony and Sherry were excellent at responding and communication. Anthony went through my car throughly, found the problem and repaired the issue- I was impressed with how genuine they are and their responsiveness- After picking up my car Anthony sent a text the next morning checking in to see how the car was running - I will be bringing my vehicle back to them for any future maintenance or repairs read more

Took my Honda CR-V for a major brake job in May .A few days following the repairs I heard a noise coming from the brakes. I took it back and they said the brake pads hadn't set in. I looked at the disc through the wheel and saw that the hardware was not changed. I called sherry to ask about it and she said,"we never change the hardware when we do a brake job" I was also charged for brake fluid flush and found that the fluid wasn't clear.A few days ago a grinding noise was coming from the brakes.guess what?the right rear caliper was ceased for some time and the brake pad had worn out where it was metal to metal. I will never take my car to this shop.shade tree work not ASE certified work. read more

Let's be honest. This shop isn't located in the poshest area of Houston nor will it be mistaken for one of the Honda/Acura dealerships' service departments. I was hesitant because my car was a few months old. My family always took our German and Italian cars to the dealers because despite their high prices, they could fix those cars - they had hundreds of parts that easily broke down and were hard to fix. If you want WiFi, a pretzel with water, and the latest Bloomberg market reports on an HD flatscreen while you wait, go to Sterling McCall or John Eagle. Don't forget to pay 2-3x more than here. If you know that Honda/Acura are reasonable to maintain, take them to places that fit that no-frills/simple vibe. Surprisingly, HCS provides transportation if you need it, and has technicians actually trained to work with Honda/Acura vehicles. Read their website for more info. I brought my 2013 Acura here for the "A" and "B" service intervals; the additional $135 over HCS's price that the dealership wanted was insulting. They told me to avoid (honest) places like HCS because only dealers could do Acura's A/B services. In fact, the "A"/B" services are actually oil changes. The difference is that "A" is just an oil change whereas "B" is an oil change plus a 38-point vehicle inspection. Since most garages that change your oil inspect your car anyway, the distinction between "A" and "B" is meaningless. HCS's price was reasonable for the "A" and it included a 10-point inspection. They used Valvoline Durablend at 5w20. I recommend buying your own full synthetic oil + filter and giving it them (they'll charge you less). This way, you adhere to the exact oil specifications in the user manual i.e. 0w20. The lady at the front was very warm and friendly. I waited inside for about 45 minutes. They called my name, and asked for the Acura service log so they could stamp it and check whatever they had done. When I drove off, I noticed one of the technicians had reset the MID/car computer for me so that the maintenance had been recorded and reset for the next interval. I'll be returning here again from now on! P.S. I really wish this place had a spin balancing machine so I could do the "A1/B1" here instead of going to another shop for the tires/wheels. read more

This is the only shop I've ever been to that I feel completely comfortable at. I don't feel stupid or like I'm being taken advantage of here. I don't know much about cars, but every time I leave I learn something new. The lady at the front is knowledgeable and sweet. The mechanics are quick with their work and know what they're doing. I've taken my S2000 to Honda a couple of times (I was forced to, unfortunately) and I've always had to take it back because they didn't fix what I went in for, it was ridiculous. But after leaving HCS I can rest assured I won't have to come back for the same problem, and I trust that it's been taken care of. Their prices are fair and reasonable, as well. I hope everyone that works here lives forever so I won't ever have to press my luck in finding another shop as amazing as this one! Thank you, HCS, for all your hard work and kindness! It is greatly appreciated by many! read more

I've used these folks for a few things for my CRV over the years and have always driven away without issue. They have treated me so well (my mom and I both use them) that I even made plans to come from Austin to have them work on my car as they were exponentially cheaper. Sherri is very helpful and feels like a neighbor I've known for years. She remembers me and asks about my mom whenever I call with car issues. She makes this place feel like a long lost treasured 'mom 'n pop' place, so hard to find these days. A trusty mechanic is also hard to find. read more

I actually just saw this place as I was driving to another shop that was recommended to me and the shop I went to first before this one couldn't really help me so I decided to stop by this one and they're great!! There was something loose under my hood and I knew it was something minor, well the first place I went to was going to charge me an arm and a leg and this shop saw it was minor and just fixed it for nothing. I thank you guys! Made my day great!! read more

Looks like my car has found a new spa for itself. This place truly deserves. 5 stars. My front left break had been making a noise for last 2 years. I took my car to Firestone and one more place, all of them change couple of parts (bearings, break pad and what not) of-course it costed me a lot of money. I had to take my car every 3-4 months for the same problem, recently I decided to try out HCS based on the yelp reviews and I am so happy. They figured out the reason quickly and identified the right part that needs replacement. It costed me much less and I don't hear any noise anymore. My car is running awesome. They also gave me some discount on the labour. Thanks George, you are absolutely awesome in what you do. Highly recommend this place over any other so called experts... read more

HCS came recommended to me by my wife's boss. I was looking for a replacement shop as my old shop just wasn't cutting it and going to the dealer is highway robbery. Before I took one of my cars there I stopped by to meet the crew. I was greeted by Sherry and then I met Tony, Miguel and Anthony. I was impressed immediately by their knowledge on many mechanical issues. I decided to give them a go. This was one of the best decisions that I have made. They have now worked on 2 of my Hondas, 2 of my Toyotas and my Scion TC. I call Sherry (who is as knowledgeable about the mechanical workings of cars as any of the mechanics), give her a heads up that I am coming and when I arrive, my vehicle is pulled into the shop and the service performed. They have rebuilt a transmission on my '03 Honda and provided me with a 3 year, 36000 mile warranty (won't get that at the dealer) and they most recently replaced the throttle body and brake pads on my '04 Toyota Camry. They've also performed all of the oil changes for all of my vehicles. I've twice brought in vehicles that I was considering purchasing to have them inspected. One they gave the green light (the Scion) and one they said no way (an Acura). I trust their judgement fully. Recently they have started using BG products http://www.bgprod.com/. These products have a great reputation and I've added BG44k to my fuel several times in the past. They also remodeled the office and the waiting area and it looks really nice. If you are looking for a top notch shop, you owe it to yourself to stop by their southwest location (north location has closed). I promise you that you will be glad you did. read more

In my young and stupid days I did all my own work - my first car being a derelict that was given to me by a mechanic shop. "If you can get THIS running, it's yours and we want to talk to you about working for us..." I did, and we did, but I had other plans. Point being I know which end of a tool to grab and the only thing I haven't done to a car myself is rebuild the gauges. For the last, oh, twenty years HCS has done pretty much everything on my machines except change the oil. (gotta keep my hand in..) I've had nothing but positive experiences and have never yet encountered any kind of difficulty or personal problem. I'm now on my third vehicle with HCS support, and I have no intention of changing mechanics while I'm living within reasonable range of Houston. read more

I have been bringing my cars here for over ten years. I am now on my third car with them which is how I found out that don't just work on Hondas. They have done well by my Infiniti as well. I hate dealerships so I only go there when it is something covered by manufacture warranty. Being a chick that knows very little about cars I never know when I am being taken advantage of. I have never felt like I am being snowed at Honda Car Shop. I have even gone there telling them it was something major and was pleasantly surprised when they told me it wasn't what I thought it was and ended up making a small, cheap repair. The car is always ready when they say and they even offer shuttle service. It is nice to know I have place that I can trust when something goes wrong. read more

HCS is so expensive that I think I am being ripped off. Before doing business here shop around to get an idea of what other mechanics will charge you. Make sure you get a estimate and idea of the price before authorizing work at HCS. I will never be returning here because of the huge labor charges I was forced to pay. HCS needs to work on being more transparent with their labor billing. read more

I brought my newly-purchased used Honda there for a once-over by the mechanic named Carlos. He did an excellent and thorough job. I needed just a few things after the once-over, and the shop quoted decent prices for replacement parts well ahead of time of the repair date. So far, I'd recommend this place to anyone with a used Honda or Acura. I'll re-review if any of my opinions change. read more

Came in to check on pricing since I was in the area and noticed all the 5 stars on Yelp. But when I walked in the lady was on the phone and didn't acknowledge me. A worker also came in and not a word. Once she was done she picked up another call without a word to me. Guess she didn't want my business. So I walked out. Bad customer service. read more

HCS Automotive and the people who work there are great. These guys know what they are doing. I highly value/recommend their customer service and their expertise. Professional service at a very reasonable cost. I am glad I found them and I will not take my car anywhere but here. read more

Came here for a second opinion. It was pretty much what I thought. but they walked me through EXACTLY what was wrong and how the issue occurred. Great friendly staff and service. They are officially my new mechanic. read more

I would always take my vehicle to the dealership and I realized it was a waste of money and time. HCS is amazing providing outstanding customer service, phenomenal work at an outstanding price. Down to earth, pe​ople keep doing what you're doing!!! read more

I love them! They're honest! They know their craft. Their prices are fair and their work is good! Complete Wins! I've had major work done here and I've had minor work like oil changes done as well. In either case, I've been incredibly satisfied. I'd highly recommend them. I love their work. read more