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    HCS Automotive

    4.6 (49 reviews)
    Closed 7:30 am - 6:00 pm

    Services - HCS Automotive

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    12 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    HCS Automotive Photos

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    Recommended Reviews - HCS Automotive

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    3 years ago

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    4 years ago

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    3 years ago

    Five stars all the way. Honest prices and honest mechanics. I usually get the diagnostic at the dealership then come here for the work.

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    5 years ago

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    12 years ago

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    6 years ago

    They are by far the best service place in Houston. When I call or walk in they always take care of me. I don't go to anyone else !!

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    5 years ago

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    6 years ago

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    5 years ago

    This family owned business is amazing. They treat you politely and are fully transparent before any work is done.

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    7 years ago

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    Page 1 of 2

    Ask the Community - HCS Automotive

    Review Highlights - HCS Automotive

    Sherry's team inspected the car and showed me how there was water damage, a sign of the car having flooded.

    Mentioned in 7 reviews

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    Southwest Alignment Service - My Toyota Prius V is designed with left wheel angled slightly forward. Left caster 6 degrees. Right caster 5.5.

    Southwest Alignment Service

    (207 reviews)

    Southwest Alignment - 8648 Richmond Ave, Houston…read more I've been bringing my vehicles to Southwest Alignment since at least 2017. Today was another reminder why. I came in for an alignment on my 2017 Toyota Prius V. Israel quickly found worn outer tie rods. When I pushed and pulled on the front wheels, there was slight side-to-side wobble (no vertical play). That means the wheels were subtly toeing out while driving, which wears the inside edges of tires. The team replaced the outer tie rods and reset toe correctly. For reference, the goal isn't "perfectly zero." Most cars are set to about 0.10° toe-in so that under driving load everything tracks straight. Now the steering feels tight and centered again. For anyone who worries about minor spec differences: my right caster is 0.5° lower than the left. That is within Toyota's factory spec and not adjustable on this vehicle. In fact, most cars are set with equal caster or slightly lower on the right because of road crown. Roads slope right for drainage, so cars naturally drift that way. That's physics, not a bad alignment. Shawn at the front desk explained everything clearly. No fluff. No overselling. Just facts. He was also candid about what they do and what they don't do. Their bread and butter: * Suspension * Steering * Brakes * CV axles * Toe, camber, caster * Lowering & lifting * Oversized wheel setups Not their lane: * Check engine lights * Fluid leaks I appreciate that focus. Lee has 32 years experience. Israel has 15. Both have been here over a decade. That matters. Many alignment shops rotate young techs through with minimal training. Here, experienced technicians stay. Its brand promise is to fix problems right the first time. That's been my experience repeatedly. If your steering feels loose, your tires are wearing unevenly, or your car tracks funny, this is where you go in Houston. And yes, your car may still drift slightly right on crowned roads. That's normal. Just don't fall asleep at the wheel. Highly recommend.

    Got recommended to go this shop for an alignment, as I was due for one, as well as due for new…read moretires, and I called up Lee and he said that I can bring my car in at 7am and I would hear back in the afternoon. As it was a Friday I decided to work remotely and just stay at the shop so that I would not need to spend money on ubers (as I live far). Until 12:30pm my car was still sitting in the same spot I was told to park it at which was the first annoying thing. Fast forward to about 4:30pm (at this point I had no choice but to uber back to my house) I get a call about my struts and shocks needing to be replaced, and was given a quote. THE BIGGEST MISTAKE was telling Lee to go ahead with the fixes. I was frustrated that after keeping my car in that shop for the whole day I would still need to get repairs done so in the haste of it I said yes instead of taking it back to my usual mechanic, (which, in hindsight I should have done). I come back Monday morning to pick up my car, take it to get new tires, and the tire shop did the tires, and then did an alignment check. the alignment check came out wrong on their machine which was the first thing that pissed me off, but what's even worse was after they lifted the car up and showed me , I saw that it was missing a sway bar link on my right side, and my right strut was not fully fixed. and when I called Lee, he was like oh yea you never had one and we forgot to tell you, here is another quote for that. WHAT EVEN IS THIS SYSTEM (i knew this was a lie because before I took it to southwest, I got new control arms installed at my usual mechanic, and he confirmed that was never the case, because he would've noticed and told me immediately). I wasted $740 on these southwest guys Eventually I had to take it my usual mechanic, and he installed the missing sway bar link and pushed the right strut all the way in. Also to mention the struts that these southwest guys ordered were some cheap parts which I have no option to change (due to expensive costs) and just keep and hope they last me long on my car. Even upon calling Lee after the realization of the missing part, the first thing he does is blame the tire shop for making up lies.

    Take 5 Oil Change

    Take 5 Oil Change

    (102 reviews)

    TLDR: Quick and easy. Not exactly the height of friendliness... but they got the job done in no…read moretime. The pull in service and go set up was extremely convenient. Rating: 8.1/10 The best thing about this place was that you literally stay in your car for the entire service. The attendant who I spoke to however was lackadaisical. Clearly going through the motions. Our interaction was quite robotic. Right down to the step by step up sell process that was clearly repeated over and over on every customer. Meh. I got in and out in no time and was even offered a cold bottle of water while I waited. Would I go again? Probably... if time was of consideration.

    As a young woman, this was one of the most uncomfortable experiences I've had getting my car…read moreserviced. I came in for an oil change for my dad's car and explained multiple times that it wasn't my vehicle, which is why I didn't know the answers to some of their questions. Instead of acting professionally, employees made comments like "tell your daddy I'm the new mechanic now" and said I'd "make a great wife." They also repeatedly commented on my appearance and stared at me while servicing the car. Another employee even joked that "looks like she's not having it," and I responded that yes, I wanted to leave. The fact they could clearly tell I was uncomfortable and kept going anyway was incredibly inappropriate. Since they had already started the oil change, I felt stuck there until it was finished. Women should be able to get their cars serviced without being made uncomfortable by employees.

    HCS Automotive - autorepair - Updated May 2026

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