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    Advantage Self Storage

    2.7 (3 reviews)
    Closed 9:30 am - 6:00 pm

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    Services - Advantage Self Storage

    Self storage

    Truck rental

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    Northshore Self Storage

    Northshore Self Storage

    (3 reviews)

    Let me start by say my negative review in this situation is currently being blocked on google…read moresomehow. Initially I liked this place. However after a year of being there I'm done. It's an epic dumpster fire that treats their lower level employees like trash ( no I'm not a disgruntled employee ). The facility has had multiple flooding issues because they have refused to address the sprinkler system and electrical issues involving the sprinkler system. I'm currently moving out of Salem and today my wife and I were doing on last clean out to finish our move. To our surprise we found an epic flood. The sprinkler system had clearly burst and had been doing so for hours. I had to call the fire department to come down to shut the water off to the sprinkler system. I spoke openly with the Salem fire department and they informed me that they have had multiple issues with this and tried to address the situation with the district manager and at the corporate level to no avail. Their concerns fell on deaf ears. The poor assistant manager had to show up in her pajamas to try and address the problem. Meanwhile the useless district manager and the useless general manager sat at home on the phone. This facility has become an epic dumpster fire. They had great management for a while until some genius decided to make unnecessary changes. They over charge for a facility with a rat problem, a clear structural and electrical facility issue. I'm not sure who actually has the ability to make a decision with this location but who ever it is should be fired because they are absolutely incompetent and uncaring of customer support and care. I'm attaching actual photos and hopefully the videos of the issue. Again because they haven't addressed the problem I HAD TO CALL THE FIRE DEPARTMENT AND IF I HADN'T BEEN THERE THE LEAK WOULD STILL BE GOING!!! Also see the oil slick in the water... because someone was allowed to store large quantities of oil in their unit, which is against their so called lease agreement. BRING BACK TYLER!!! I'm not the only one fighting this. There are at the very least 10 - 20 other tenants ( one who has lost over $100,000 in damages) fighting this company. The manager is unprofessional and seriously needs to rethink how he speaks to customers and deals with women specifically. COMPLETELY UNPROFESSIONAL AND SUBSTANDARD.

    Horrible service not well maintained would not recommend this storage unit to anyone. Mice…read moreinfestation that ruined all my belongings I had to put a star to post this but they deserve none.

    U-Haul Moving & Storage of Salem

    U-Haul Moving & Storage of Salem

    (33 reviews)

    My main complaint is that the auto-check-in process of using a phone to check-in took longer than…read moreif I had waited in line to have the truck rental handled by a clerk. There were no signs. The staff wandering around did not know whether they were allowed to hand out keys to people who were auto-checked in. The staff at the desk were unavailable even though the instructions said go to the front of the line at the side for the keys. The authorization on my phone took 15 or 20 minutes to go through, so by the time I actually got my truck, 45 minutes had gone by, and I was expected to return the vehicle on time, which meant that my 5 hour truck rental was more like a 4 hour truck rental, which made things extremely stressful. Facility was clean. Vehicle was clean and worked well. Staff appeared to be trying to do their jobs, but the system was not set up as I was led to believe it would.

    This U-Haul location is a scam! I rented a van that sat in my driveway the entire time I had it,…read moreused only to move a few light household items, and somehow they decided to hit me with a $150 "damage deductible" for scratches that would not have been possible for me to do. This U-Haul's entire process is designed to trap honest customers. They rush you through pickup, skip a thorough inspection, then later claim damage once you're gone. It's shady, it's lazy, and it's completely unacceptable for a national company. If you ever rent from this U-Haul, record a full video of the truck before leaving the lot, every dent, scratch, and mark, because they'll gladly make you pay for someone else's mess. This experience was beyond frustrating, it was dishonest and disrespectful.

    Advantage Self Storage - selfstorage - Updated May 2026

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