This home has experienced numerous issues with Sparklight through the years. It has been very…read morefrustrating to us. Even purchased the highly recommended EERO last year. Recently, issues flared again and were not correctible with your phone representatives. Your field representative Cheyenne came to our home a couple weeks ago. She spent two hours here checking everything inside and out. She found and corrected a number of issues. How pleased we were to see a female employee as she continued to search and find all issues and correct them! When she left, she noted her corrections. She was courteous, pleasant and tenacious until she discovered and corrected the issues. I waited a few days before writing this review to make certain there were no more problems. It is especially great when a company representative cares enough to stay on task and get to the bottom of whatever is causing the problems. Should we need Internet assistance again, we will be requesting Cheyenne! Thank you, Cheyenne!

Hello Mike Valdez is a very good man he keeps my internet…read moreand TV running smoothly he is the best !

Leaving another updated review....again, Josh at customer service is amazing. I followed his advice…read morefrom a few months ago and upgraded my old router (2012 Apple AirPort Extreme). Zero issues now. The more I read about my old router, the more disgusted I was with my Apple product. Kudos Josh, you're the man! I think he deserves a raise or a bonus.

For this updated review, I'm just going to give the bullet points. I've hit the point where I've…read morelost my patience. 1) Quality of Services is seriously lacking or non-existent. When you spend the majority of the last 10 months with internet speeds dropping so low that you cant even download a 15MB file in a reasonable amount of time, you know you've got issues. 2) Professionalism is non-existent. Professionalism is not only about how employees respond to their customers, it is also about how your team conducts business. Frequently notifying your customers minutes in advance of a "scheduled" outage is not how you do it. That's poor management. Extremely poor management. So poor, in fact, that as a hiring manager, if I saw you were a manager at Safelink on your resume, it would be an automatic no go for me. 3) Poor Value. When you pay $100/ month for 20Mbps services that you only get a fraction of the time, that's poor value. I've all but exhausted my patience with this ISP. I'm one more last minute "scheduled" maintenance away from going to their competitors. An ISP should be more aware of their surroundings and start working like a professional organization. A professional organization schedules outages around low utilization hours and recognizes the state of events regionally, nationally and globally. By that, I mean that there are a lot of us who are working from home. Having some basic situational awareness would go a long way. It's almost like you forget that you're providing services to customers that pay quite a bit more for internet services that most mainstream ISPs charge their customers. Get your act together, Safelink.

Ben came out quickly on a Saturday and he was able to find what the problem was fairly quickly…read more He was very nice and friendly plus he squeezed me in when his 8 year old son had a soccer game. I'm sure it was because I was a senior and needed a lot of help. Ben is a very kind man. For the time he spent the price was fair. Got a Computer problem Call Ben. He's Honest, polite, kind, knowledgeable, really very handsome and he took my trash out without me asking. Chance Bowser

Outstanding service and professional employees. Do not hesitate to hire…read more The hourly fee is expensive, but the work quality s excellent.

Billing is shady. And they failed to show up on the date promised for the installation. Was…read morepromised to have June and July waived but still got billed for June

After not having any connectivity for our internet service, I discontinued their services and they…read morewould not refund any of payment I made in good faith for a month of service never received.

If you are not tech savvy, this is terrific. Tate walks you through the process and guides you on…read morepackage options.

Tate is HEAVEN SENT!…read more Seriously look no further! I read all the lovely reviews about Tate and knew I had to reach out. If you are like me and need that good internet but also don't really understand speeds and what packages are worth it - you need to contact Tate! He was able to find me a service based on my needs and on our location and got everything set quickly + smoothly. Not only knowledgable and clearly an expert in this area, he is also SO sweet and helpful! I cannot recommend him enough! Tate you are the man!

What's recommended to this provider from a friend. I have to say i'm really disappointed in…read moremyself.For signing up for a company before doing my research. The owner was very rude. 5 minutes into researching him and I find that he's a criminal hiding in Asia and avoiding taxes and child support. I refuse to support a business that is owned by somebody like that. Terrible value since they just piggyback off another provider. When I had it, the service would go in and out. Would not recommend.

Living outside a small town has some great advantages! Internet service is not one of them. :-)…read moreAll & Beyond wireless is not an internet service provider directly but is a reseller. My only option where I live is either dial up or one company with a dish for faster service. The friendly and helpful people at All and Beyond get you signed up and act as an intermediary if something goes bad. Highly recommend!

This is the second time I have gone in this store for help with my phone. Each time they have gone…read moreabove and beyond to help me. I was at a previous store in caldwell that offered NO help. Thank you to the employees that care , this will be my first stop from now on.

Verizon Verizon Verizon why are you so expensive and have people at this location with a very poor…read morecustomer service lying to clients and treating people with such disrespect like Alex "the store manager" did to me. I'm so disappointed, and it's all I can say because I can't download the video I took in this store, he almost made me cry. Luckily there was another client next to me that came on my defense and told him that he was an idiot that he shouldn't be treating clients the way he was treating me. So sad. I'm thinking very serious to change my phones service.

After calling a couple places for dish network service i found A 1 Satellite Solutions and found…read morethey offer local service and local attitude. The Chris came right out same day and installed our satellite beautifully. Very professional and i now have a local number for tech support and a 24month warranty on installation. Some companies in Boise charge for this length warranty. And there was no processing fee some companies charge up to $100 for simply taking the order. I feel Jason was very fair and gave us an accurate quote on monthly total and gave us internet options for high speed internet.

From the owner: We specialize in home services such as satellite television, high speed internet and home phone…read more We offer same day service with unmatched customer service and free 24 month installation warranty.

Caleb and the crew set up my mom's TV service years ago and now have expanded and offer something…read moreI've never seen before: real and knowledgeable local humans with a commitment to community doing business to solve problems for people trying to figure out how to get affordable TV service and keep it running seamlessly. Thanks for showing up and for all your help.

We have owned a DISH Playmaker Antenna and Wally Receiver for our RV for about 18 months. We've…read moreprobably spent more time trying to get it to work than actually watching TV, so in desperation we took it to A+ Satellite to see if they could help. Caleb spent SO much time trouble-shooting it (we were emailing almost daily), and then when we picked it up he must have spent a good hour giving us instructions on work-arounds to make it behave better. Incredible service! Thanks so much, Caleb!