After a disappointing experience with Treasure Valley Solutions, I contacted Matt from Audio Video…read moreProfessionals to get an estimate to install and calibrate my home theater system. Matt listed to what I needed and seemed to be very honest and straightforward. We made an appointment for the following week. The day of the appointment he emailed me saying an emergency had come up and he needed to reschedule. Fair enough, so we rescheduled for that Friday. Not only did he no show-no call, when I called to inquire about his whereabouts or needing to reschedule again, he didn't answer, didn't call back to my voice mail inquiry, nor the text message OR the email follow-up. I understand that my job was just an installation and not selling me stuff on top, and as such it might have been small potatoes for his company. If he didn't want my business or was otherwise too busy I'd have understood but it's been a week now with no follow up, no explanation, and no follow up. He basically avoided my calls/messages, ghosting me like a shady millennial on a dating app. The irony of course is their name is A/V PROFESSIONALS and I think it's fair to say that blowing off a scheduled appointment and avoiding/ghosting any kind of follow up, explanation, or apology is anything BUT professional... YMMV but with this kind of treatment/behavior I hope the market corrects them accordingly.

Best service, unbeatable prices, and one happy customer! I just redid the audio video and home…read moreintegration/control in my house with Audio Video Professionals and I could not be happier. From sales to installation, everything went smoothly. The technicians are always available for me whenever I needed anything while Matt was always patient and available for any and all of my questions when it came to questions about the products. Don't waste your time going anywhere else, these people really care about their customers! Thanks Av Pros!

Phil came to our home and got our frozen system up and running! He also showed us few things we…read moredidn't know how to do...Thank you!

Our experience with owner Maitland Fritzley and all of the good people who work at Infinite was ten…read morestar worthy during installation of low voltage, smart box, cable and internet wiring and sound system in our home! A veritable font of knowledge on all things related to structured wiring, low voltage and Audio Visual systems, Maitland was on time and well prepared for every meeting, could answer our questions in as many levels of detail as we wanted and always in language we could understand. Although, truly, Maitland and his team are among those A-V geniuses who operate on a different wave length than we were mortals. :-) Everyone on the Infinite team was delightful to work with. Expert. Reliable. Professional. Were we having this work done again, Infinite is the only business we'd use. No matter what the scope of the project or the size of your budget they are top notch in attention to detail, work outcome and customer support. Maitland's team which includes his wife Katie (who Maitland says is the 'brains of the operation') and Dave and Joe were shining star examples of the principal "quality first" in their work. They were also able to make excellent recommendations on products and provided the same at fair prices, including a large screen, ultra HD television we needed for great room. We had a most disappointing experience with the General Contractor and many of the subs he hired to build this house who had to come back multiple times to fix their errors. Maitland and his team got everything exactly right the first time and precisely on time. In the few occasions when we needed questions answered their response was speedy. Also we very much appreciated that Infinite's proposals and billing records were always line item detailed and easy to understand. This is our fourth custom home build in the last 25 years but our first in Idaho. We have worked with great companies for structured wiring and A-V for the two previous builds and as good as they were, they were not as excellent as is Infinite. We highly recommend Infinite Home Theater. You'll find examples of the scope of the work in their photo gallery on their web page. THIS N THAT: 1) Maitland's LLC is Infinite Media Design so you may see that listing in online references as well. But the business name is Infinite Home Theater. Same company. 2) If you want to see an example of the marvelous Maitland at work to explain technology, see this youtube video. www.facebook.com/BuildIdaho/posts/199693920130580 Or this one. www.youtube.com/watch?v=_ZwKmmMP2Ps 3) If you are brave enough to weigh into the wild and woolly west of whole home automation, Infinite provides that too through Control 4.

Tucker and Dustin did a great job explaining to me what they were doing and they put the stuff in…read moreand they cleaned up after themselves. They did a great job. My son was very happy with it so thank you very much. Have a great day. Thank you.

The wire guys have installed antennas at two different houses for us. The tech was prompt and…read morepleasant. He discussed different options and gave us the cost up front for both. We live in an area that does not line up well with the broadcasting towers but he solved the issue.

I was quoted much less over the phone than what he charged me after installation; charged extra for…read morethe cable and something else. This was a quick, easy installation. I also didn't want to view the antenna from the front of my house, but it's clearly visible. He said it wouldn't be. Last, they clearly need some sort of answering service; I played phone tag with them for a week. Not sure if $305.00 for one antenna and about 15 ft of cable is worth it.

Their website says that they respond within 24 hours. I called them three times within a two week…read moreperiod and left messages, and also attempted to contact them directly on their website. That was over a month ago, and I still haven't heard from them. Sad.

Extremely professional, knowledgeable, and the entire process was excellent from initial consult to…read morefinal handoff. Jeff the owner and his crew were outstanding in every way. There are some subcontractors Who stand out above the rest when you're dealing with your house build or whatever. This is one of the best. Pricing fair and no ups no extras and no BS. Would hardly recommend. His crew cleaned up after themselves and left my house looking as good as when they entered. The sound of our Home Theatre is outstanding and everything was explained to me in detail.

I was truly impressed with this company! We met with Bo Wahl for a quote on Crestron motorized…read moreshades and general audio visual work on our new home. I immediately felt I was in good hands. We now have 10 beautiful windows with silent shades that we can control with our phones, TV remote or wall switches. They also mounted 2 TV sets and set up our whole AV system. Everyone on the team was respectful of our home and pets. Truly an amazing company and we couldn't be happier. I would highly recommend to anyone needing quality AV work.

Had a great experience with Patrick Coughlin Audio. Talked to Patrick about wanting to convert an…read moreunused windowless guest/storage room into a dedicated home theater room for my four teens (mostly for me, if I'm being honest). Patrick and I talked through all the options and the vision. We ended up with :7.2.4 Atmos system with a 4k Apple TV, PS5, Sony Bravia 98" TV, Marantz Cinema 30 Receiver, Focal 1000 IWLCR (Left, Right) Focal 1000 ICW6 (Ctr, surrounds, and Atmos) 2x Definitive Technology DNSUB10 Subwoofers. The process was great, very collaborative, and Patrick did a fantastic job (Additionally his wife, Robin, is an amazing baker). A smooth process, fantastic execution, great follow up and just great people. I highly recommend Patrick Coughlin Audio. Here are a few pictures of the final product.

This man is the best ! Fast efficient professional! Does an amazing job and priced point perfect! I…read morewill be tell all my fellow neighbors to sign up and get their tv mount from this guy !!

After calling a couple places for dish network service i found A 1 Satellite Solutions and found…read morethey offer local service and local attitude. The Chris came right out same day and installed our satellite beautifully. Very professional and i now have a local number for tech support and a 24month warranty on installation. Some companies in Boise charge for this length warranty. And there was no processing fee some companies charge up to $100 for simply taking the order. I feel Jason was very fair and gave us an accurate quote on monthly total and gave us internet options for high speed internet.

From the owner: We specialize in home services such as satellite television, high speed internet and home phone…read more We offer same day service with unmatched customer service and free 24 month installation warranty.

Excellent experience. Very professional and knowledgeable representative who installed our Frame…read moreArt TV efficiently to our complete satisfaction.

I needed to install a coax cable jack in my upstairs office for my modem. Comcast said they…read morewouldn't do any wiring behind the wall (I could have done that lol) and suggested HelloTech. I got a quote from somebody else before HelloTech. I should have stuck with HelloTech! Andrew my rep on the telephone was super nice and helpful. I called at 9pm on Friday night and they were scheduled to come out at 9am the next day. Price was great and established on the phone call. Literally one third of the cost of a quote I got from a competitor who had to come out to give me the quote. Olu our Tech did an amazing job. He was extremely kind, polite, and professional. He explained how the job would look very clearly and did what he said he would. He respected my home and did not wear shoes on the carpet per my fiancé's request. The wiring looks so clean on the outside and inside.

Absolutely the worst. I own $5000 in cameras that are useless. I am now hiring someone else to make…read morethe system work.

I wanted to have a flat screen tv mounted and I wanted it to be wirelessly hung which required some…read moreelectrical work. I called Loop technologies to complete the work and they were fantastic at every step!!! When I called and explained the work, they provided me with an accurate quote. Seth arrived at my home on time, was professionally dressed and completed great work. He even vacuumed away his dust and allowed me to pay my bill on the spot! The price was fair for the work done. I will definitely be calling them again for future work and will recommend them to all of my friends!!

Got met by some cool dudes at the shop. Got me right and a spare key to my motorcycle made. Super…read morehelpful. Appreciate the service. They did a great job and it was pretty cheap.

I locked my keys in my car today and had my dog with me. We had just finished a training session…read morewhich is located in a business park and they were getting ready to close. I still had an hours drive before I would be home and it would soon be dark. I was afraid we would be standing in the dark by ourselves waiting for a AAA technician to arrive. I explained to the girl on the telephone what the situation was and the call was expedited. Tim the AAA technician arrived in minutes. My dog was tired and scared so Tim did this while I kept a distance holding on to a skittish dog. Tim was prompt, polite and professional and after a terribly stressful situation I was overjoyed to experience a little dose of kindness. Please let him know that his happy smile and jovial disposition turned a bad situation around. That was a gift.