Immediate and prompt response as well as great service. I made a phone call at 3pm and by 6pm…read moreRichard was at my house, doing exactly what we discussed over the phone. Mounted and hooked up my TV in no time. My only regret is that I should have contacted them sooner rather than dealing with other companies who were more interested in adding up costs that were never originally communicated. Would recommend this company any day over the "other" guys.

Premiere Connections does outstanding work! They did the work as discussed, on time and at 50% of…read morewhat one their the competitors quoted. No need to look any further, I highly recommend them.

After a disappointing experience with Treasure Valley Solutions, I contacted Matt from Audio Video…read moreProfessionals to get an estimate to install and calibrate my home theater system. Matt listed to what I needed and seemed to be very honest and straightforward. We made an appointment for the following week. The day of the appointment he emailed me saying an emergency had come up and he needed to reschedule. Fair enough, so we rescheduled for that Friday. Not only did he no show-no call, when I called to inquire about his whereabouts or needing to reschedule again, he didn't answer, didn't call back to my voice mail inquiry, nor the text message OR the email follow-up. I understand that my job was just an installation and not selling me stuff on top, and as such it might have been small potatoes for his company. If he didn't want my business or was otherwise too busy I'd have understood but it's been a week now with no follow up, no explanation, and no follow up. He basically avoided my calls/messages, ghosting me like a shady millennial on a dating app. The irony of course is their name is A/V PROFESSIONALS and I think it's fair to say that blowing off a scheduled appointment and avoiding/ghosting any kind of follow up, explanation, or apology is anything BUT professional... YMMV but with this kind of treatment/behavior I hope the market corrects them accordingly.

Best service, unbeatable prices, and one happy customer! I just redid the audio video and home…read moreintegration/control in my house with Audio Video Professionals and I could not be happier. From sales to installation, everything went smoothly. The technicians are always available for me whenever I needed anything while Matt was always patient and available for any and all of my questions when it came to questions about the products. Don't waste your time going anywhere else, these people really care about their customers! Thanks Av Pros!

My wife and I were having issues with our right speaker cutting out. My wife and I assumed our…read morethirty year old (plus) receiver had bitten the dust. We had gotten it from the original owner back in the late seventies or early eighties. We went through the hassle of disconnecting it from our system and took it to the Stereo Shop to see if it could be salvaged. I wish I had written the young man's name down who helped us. He tested the receiver and it worked fine. We talked and looked for solutions and he said we should try a new connector. We bought one, desperately hoping it would work. It did. We spent close to an hour there, spending less than $40, and he treated us as royalty instead of clueless. It is so nice to be treated with respect and courtesy, especially when it is obvious you know little about the product you need help with.

I don't know anything about home theater. I was referred by my friend at Microsoft who researched…read morethe best home theater store in Boise. I gave Raymond a budget and he and his team installed the most amazing home theater system I have ever heard! Now here's the kicker: it's 30 miles into the wilderness and on solar power! I cannot recommend The Stereo Shoppe enough!

What a store! Locally owned and serving the Boise area since 1961, makes shopping here a…read moreno-brainer. Plus, their friendly service makes this an easy 5-star review. We accidentally blew a fuse on a portable stove and was referred by family to get it here. The store has a dedicated parking lot plus plenty of street parking so we were in and out in a jiff. We were greeted right away but they didn't have the fuse in stock. No fear though, he listened to what we needed and was able to improvise to make "pigtails" on an existing fuse so it could be soldered to the board. Glad that we got what we needed and we see why they've been in business for this long! Check out their website for all of your electronic and security needs!! http://www.agemsupply.com

A-GEM has everything you could possibly need. These guys are knowledgeable and helpful too!read more

I was truly impressed with this company! We met with Bo Wahl for a quote on Crestron motorized…read moreshades and general audio visual work on our new home. I immediately felt I was in good hands. We now have 10 beautiful windows with silent shades that we can control with our phones, TV remote or wall switches. They also mounted 2 TV sets and set up our whole AV system. Everyone on the team was respectful of our home and pets. Truly an amazing company and we couldn't be happier. I would highly recommend to anyone needing quality AV work.

Extremely professional, knowledgeable, and the entire process was excellent from initial consult to…read morefinal handoff. Jeff the owner and his crew were outstanding in every way. There are some subcontractors Who stand out above the rest when you're dealing with your house build or whatever. This is one of the best. Pricing fair and no ups no extras and no BS. Would hardly recommend. His crew cleaned up after themselves and left my house looking as good as when they entered. The sound of our Home Theatre is outstanding and everything was explained to me in detail.

Our experience with owner Maitland Fritzley and all of the good people who work at Infinite was ten…read morestar worthy during installation of low voltage, smart box, cable and internet wiring and sound system in our home! A veritable font of knowledge on all things related to structured wiring, low voltage and Audio Visual systems, Maitland was on time and well prepared for every meeting, could answer our questions in as many levels of detail as we wanted and always in language we could understand. Although, truly, Maitland and his team are among those A-V geniuses who operate on a different wave length than we were mortals. :-) Everyone on the Infinite team was delightful to work with. Expert. Reliable. Professional. Were we having this work done again, Infinite is the only business we'd use. No matter what the scope of the project or the size of your budget they are top notch in attention to detail, work outcome and customer support. Maitland's team which includes his wife Katie (who Maitland says is the 'brains of the operation') and Dave and Joe were shining star examples of the principal "quality first" in their work. They were also able to make excellent recommendations on products and provided the same at fair prices, including a large screen, ultra HD television we needed for great room. We had a most disappointing experience with the General Contractor and many of the subs he hired to build this house who had to come back multiple times to fix their errors. Maitland and his team got everything exactly right the first time and precisely on time. In the few occasions when we needed questions answered their response was speedy. Also we very much appreciated that Infinite's proposals and billing records were always line item detailed and easy to understand. This is our fourth custom home build in the last 25 years but our first in Idaho. We have worked with great companies for structured wiring and A-V for the two previous builds and as good as they were, they were not as excellent as is Infinite. We highly recommend Infinite Home Theater. You'll find examples of the scope of the work in their photo gallery on their web page. THIS N THAT: 1) Maitland's LLC is Infinite Media Design so you may see that listing in online references as well. But the business name is Infinite Home Theater. Same company. 2) If you want to see an example of the marvelous Maitland at work to explain technology, see this youtube video. www.facebook.com/BuildIdaho/posts/199693920130580 Or this one. www.youtube.com/watch?v=_ZwKmmMP2Ps 3) If you are brave enough to weigh into the wild and woolly west of whole home automation, Infinite provides that too through Control 4.

Phil came to our home and got our frozen system up and running! He also showed us few things we…read moredidn't know how to do...Thank you!

Ken Appleton and his son did an amazing job remodeling our family room. From start to finish Ken…read morescheduled and managed the job professionally, on-time, within budget, and the end result was even better than we expected. Ken wasn't the lowest quote we received but he was the only person that could achieve the end result we wanted, so at the end of the day, quality over cost matters more than anything. I highly recommend Appleton Renovations! Ken completely blew out the old outdated junk we had in the family room and took our concept and designed an amazing media/fireplace wall. His cabinet building skills are the best i've seen, and combined with the marble and stonework to give it that modern look it is now the nicest feature of our home.

We were looking at doing something with this area under the stairs. Ken had stopped by and we ran…read morethrough a few ideas for the area. Ken was great. We discussed not only the design of the entertainment center but also the audio/visual equipment needed to make it complete. I cannot say enough how pleased I was with the finished work. Well constructed. Perfect craftsmanship. Just a great experience overall.

Professional, on-time, honest and precise. I would recommend then for any tv hanging. They were…read moregreatl