Phil came to our home and got our frozen system up and running! He also showed us few things we…read moredidn't know how to do...Thank you!

Our experience with owner Maitland Fritzley and all of the good people who work at Infinite was ten…read morestar worthy during installation of low voltage, smart box, cable and internet wiring and sound system in our home! A veritable font of knowledge on all things related to structured wiring, low voltage and Audio Visual systems, Maitland was on time and well prepared for every meeting, could answer our questions in as many levels of detail as we wanted and always in language we could understand. Although, truly, Maitland and his team are among those A-V geniuses who operate on a different wave length than we were mortals. :-) Everyone on the Infinite team was delightful to work with. Expert. Reliable. Professional. Were we having this work done again, Infinite is the only business we'd use. No matter what the scope of the project or the size of your budget they are top notch in attention to detail, work outcome and customer support. Maitland's team which includes his wife Katie (who Maitland says is the 'brains of the operation') and Dave and Joe were shining star examples of the principal "quality first" in their work. They were also able to make excellent recommendations on products and provided the same at fair prices, including a large screen, ultra HD television we needed for great room. We had a most disappointing experience with the General Contractor and many of the subs he hired to build this house who had to come back multiple times to fix their errors. Maitland and his team got everything exactly right the first time and precisely on time. In the few occasions when we needed questions answered their response was speedy. Also we very much appreciated that Infinite's proposals and billing records were always line item detailed and easy to understand. This is our fourth custom home build in the last 25 years but our first in Idaho. We have worked with great companies for structured wiring and A-V for the two previous builds and as good as they were, they were not as excellent as is Infinite. We highly recommend Infinite Home Theater. You'll find examples of the scope of the work in their photo gallery on their web page. THIS N THAT: 1) Maitland's LLC is Infinite Media Design so you may see that listing in online references as well. But the business name is Infinite Home Theater. Same company. 2) If you want to see an example of the marvelous Maitland at work to explain technology, see this youtube video. www.facebook.com/BuildIdaho/posts/199693920130580 Or this one. www.youtube.com/watch?v=_ZwKmmMP2Ps 3) If you are brave enough to weigh into the wild and woolly west of whole home automation, Infinite provides that too through Control 4.

We used Treasure valley solutions yesterday to have a 70 inch tv mounted in our new living room and…read morehe did amazing! Would highly recommend, very fast, affordable and even took our tv box as a courtesy. Thank you so much!

I called and scheduled an estimate with Frankwin to come out and give me a quote on a home theater…read moreinstallation as well as to get some advice and a second opinion on the system components I was considering. He came out as scheduled but almost immediately I noticed a certain...arrogance, almost condescending attitude. He must be used to dealing with wealthy rubes who just want to throw around a lot of money but not do any thinking or research for themselves and I had done a LOT of research. For starters when I told him I was looking to get a good deal on an OLED from last year's model he told me with a smirk "no way you're going to find one this time of year" when in fact (and I showed him) SEVERAL places, including Amazon, Ebay and other online retailers where they were still available at a bargain. He also criticized my choice (an LG G3 77" OLED) sayng Samsung was better, but in my research and for my purposes the LG was widely considered across MANY consumer forums to be the superior set, with LG having a long standing track record for quality over Samsung. Perhaps more egregiously he told me that in no way should I buy the 5.1 system I wanted but that he could set me up with a SONOS soundbar system instead...for tripe the cost of course. Again, looking at A/V forums online soundbars, while better than ever, are still no match for a dedicated 5.1 system. SONOS is considered great for music, but subpar for movies and gaming which are my primary uses. Basically, aside from his smug and condescending attitude, which is hard to convey in words but definitely turned me off almost immediately, it was clear he was really trying to push me to buy what HE wanted to push, and NOT really listening or caring about what I wanted or what would be best for me, AND it was clear that he wasn't used to being questioned or dealing with people willing to do their own research... I had asked him to compare two 5.1 systems I was looking at and he DID get back to me (hence 2 stars instead of 1), but his argument against getting either of them were "they were being phased out of support". For my purposes that's not something I care about, and I told him as much...if I can get a good deal on a slightly older model I'll take it. If you have money to burn and don't care to do your own research and/or think for yourself, by all means call Frankwin. I'm sure his actual work is competent but both his personality and his advice really gave me a scummy vibe. YMMV...

After a disappointing experience with Treasure Valley Solutions, I contacted Matt from Audio Video…read moreProfessionals to get an estimate to install and calibrate my home theater system. Matt listed to what I needed and seemed to be very honest and straightforward. We made an appointment for the following week. The day of the appointment he emailed me saying an emergency had come up and he needed to reschedule. Fair enough, so we rescheduled for that Friday. Not only did he no show-no call, when I called to inquire about his whereabouts or needing to reschedule again, he didn't answer, didn't call back to my voice mail inquiry, nor the text message OR the email follow-up. I understand that my job was just an installation and not selling me stuff on top, and as such it might have been small potatoes for his company. If he didn't want my business or was otherwise too busy I'd have understood but it's been a week now with no follow up, no explanation, and no follow up. He basically avoided my calls/messages, ghosting me like a shady millennial on a dating app. The irony of course is their name is A/V PROFESSIONALS and I think it's fair to say that blowing off a scheduled appointment and avoiding/ghosting any kind of follow up, explanation, or apology is anything BUT professional... YMMV but with this kind of treatment/behavior I hope the market corrects them accordingly.

Best service, unbeatable prices, and one happy customer! I just redid the audio video and home…read moreintegration/control in my house with Audio Video Professionals and I could not be happier. From sales to installation, everything went smoothly. The technicians are always available for me whenever I needed anything while Matt was always patient and available for any and all of my questions when it came to questions about the products. Don't waste your time going anywhere else, these people really care about their customers! Thanks Av Pros!

Tucker and Dustin did a great job explaining to me what they were doing and they put the stuff in…read moreand they cleaned up after themselves. They did a great job. My son was very happy with it so thank you very much. Have a great day. Thank you.

The wire guys have installed antennas at two different houses for us. The tech was prompt and…read morepleasant. He discussed different options and gave us the cost up front for both. We live in an area that does not line up well with the broadcasting towers but he solved the issue.

Excellent experience. Very professional and knowledgeable representative who installed our Frame…read moreArt TV efficiently to our complete satisfaction.

I needed to install a coax cable jack in my upstairs office for my modem. Comcast said they…read morewouldn't do any wiring behind the wall (I could have done that lol) and suggested HelloTech. I got a quote from somebody else before HelloTech. I should have stuck with HelloTech! Andrew my rep on the telephone was super nice and helpful. I called at 9pm on Friday night and they were scheduled to come out at 9am the next day. Price was great and established on the phone call. Literally one third of the cost of a quote I got from a competitor who had to come out to give me the quote. Olu our Tech did an amazing job. He was extremely kind, polite, and professional. He explained how the job would look very clearly and did what he said he would. He respected my home and did not wear shoes on the carpet per my fiancé's request. The wiring looks so clean on the outside and inside.

I don't know anything about home theater. I was referred by my friend at Microsoft who researched…read morethe best home theater store in Boise. I gave Raymond a budget and he and his team installed the most amazing home theater system I have ever heard! Now here's the kicker: it's 30 miles into the wilderness and on solar power! I cannot recommend The Stereo Shoppe enough!

My experience at The Stereo Shoppe was first-rate. Dropped in on a Friday "kicking the tires,"…read morecontemplating replacement/upgrade of my 35-y.o. Vandersteen speakers which served me well but which were developing age-related problems. Raymond invited me back for a private (store closed) extended audition of several speakers in my price range. He set up some B&W's, some Paradigms, and some Dynaudios in preparation and also suggested I advance-email him a playlist of favorite music to use to compare, which he then had queued up to hi-res stream. Kyndal was super nice to engage with my wife and chat about music (and non-music) while I auditioned. Didn't buy that day, but did come back a couple weeks later and sprung for some sweet Sonus fabers. They were delivered to the store six days later, and Raymond brought them to my home the following day to personally unbox them and set them up. Big upgrade! Loving to listen to all kinds of music again. I am very pleased with both product and service and recommend The Stereo Shoppe to anyone looking for great music reproduction.

Absolutely the worst. I own $5000 in cameras that are useless. I am now hiring someone else to make…read morethe system work.

I wanted to have a flat screen tv mounted and I wanted it to be wirelessly hung which required some…read moreelectrical work. I called Loop technologies to complete the work and they were fantastic at every step!!! When I called and explained the work, they provided me with an accurate quote. Seth arrived at my home on time, was professionally dressed and completed great work. He even vacuumed away his dust and allowed me to pay my bill on the spot! The price was fair for the work done. I will definitely be calling them again for future work and will recommend them to all of my friends!!

Excellent work and communication throughout the job of hanging our 4 televisions. Very neat and…read morefriendly.

From the owner: At The Mount Genie, we are committed to providing exceptional service and ensuring complete…read moresatisfaction for our customers. Our values and commitments reflect our dedication to delivering high-quality TV mounting services with integrity and transparency. Wall mounting your TV is a great way to save space and add a modern, sleek look to any room. We’re experts at properly and safely mounting any size TV to any wall surface. Drywall, brick, or concrete, we do it all. Would you like your TV mounted above a fireplace? No problem – we’ll do it with minimal intrusion into your brick. Are you looking to hide those unsightly wires. We can do that too! Whether you already have a mount, need us to provide one, or need help deciding the best solution for your space, we’re here to help.

Extremely professional, knowledgeable, and the entire process was excellent from initial consult to…read morefinal handoff. Jeff the owner and his crew were outstanding in every way. There are some subcontractors Who stand out above the rest when you're dealing with your house build or whatever. This is one of the best. Pricing fair and no ups no extras and no BS. Would hardly recommend. His crew cleaned up after themselves and left my house looking as good as when they entered. The sound of our Home Theatre is outstanding and everything was explained to me in detail.

I was truly impressed with this company! We met with Bo Wahl for a quote on Crestron motorized…read moreshades and general audio visual work on our new home. I immediately felt I was in good hands. We now have 10 beautiful windows with silent shades that we can control with our phones, TV remote or wall switches. They also mounted 2 TV sets and set up our whole AV system. Everyone on the team was respectful of our home and pets. Truly an amazing company and we couldn't be happier. I would highly recommend to anyone needing quality AV work.