Ellen Gurney and Matt Payne take good care of us. We were the unfortunate recipients of stolen…read morechecks recently at our business and Ellen dispatched her associate Kyle out the same day we were notified. Kyle spent over an hour with us editing the security footage of the perp when he was in our store. The perp was arrested in Washington State and we hope Sonitrol's efforts get us a conviction as well as insurance recovery

The Boise team at Sonitrol Pacific is amazing! They will provide above and beyond service, go the…read moreten extra miles, always do what they say. Their alarm technology is the ONLY one to buy. They just don't have an competitors who don't have lots a false alarm problems. If you need residential or commercial/business access control, security, alarm, cameras or just peace of mind, this is the only company to choose from. So glad I found them.

We used Treasure valley solutions yesterday to have a 70 inch tv mounted in our new living room and…read morehe did amazing! Would highly recommend, very fast, affordable and even took our tv box as a courtesy. Thank you so much!

I called and scheduled an estimate with Frankwin to come out and give me a quote on a home theater…read moreinstallation as well as to get some advice and a second opinion on the system components I was considering. He came out as scheduled but almost immediately I noticed a certain...arrogance, almost condescending attitude. He must be used to dealing with wealthy rubes who just want to throw around a lot of money but not do any thinking or research for themselves and I had done a LOT of research. For starters when I told him I was looking to get a good deal on an OLED from last year's model he told me with a smirk "no way you're going to find one this time of year" when in fact (and I showed him) SEVERAL places, including Amazon, Ebay and other online retailers where they were still available at a bargain. He also criticized my choice (an LG G3 77" OLED) sayng Samsung was better, but in my research and for my purposes the LG was widely considered across MANY consumer forums to be the superior set, with LG having a long standing track record for quality over Samsung. Perhaps more egregiously he told me that in no way should I buy the 5.1 system I wanted but that he could set me up with a SONOS soundbar system instead...for tripe the cost of course. Again, looking at A/V forums online soundbars, while better than ever, are still no match for a dedicated 5.1 system. SONOS is considered great for music, but subpar for movies and gaming which are my primary uses. Basically, aside from his smug and condescending attitude, which is hard to convey in words but definitely turned me off almost immediately, it was clear he was really trying to push me to buy what HE wanted to push, and NOT really listening or caring about what I wanted or what would be best for me, AND it was clear that he wasn't used to being questioned or dealing with people willing to do their own research... I had asked him to compare two 5.1 systems I was looking at and he DID get back to me (hence 2 stars instead of 1), but his argument against getting either of them were "they were being phased out of support". For my purposes that's not something I care about, and I told him as much...if I can get a good deal on a slightly older model I'll take it. If you have money to burn and don't care to do your own research and/or think for yourself, by all means call Frankwin. I'm sure his actual work is competent but both his personality and his advice really gave me a scummy vibe. YMMV...

Terrible company who charges $47 a month for basic security system. I am still trying to cancel,…read morebut they make it impossible and have continued charging me despite several requests to cancel. I am having to resort to using the Better Business Bureau to try and stop them form charging my account. Please do not use this predatory company.

The salesman I encountered was not only clearly high but also bordeline illiterate. I would never…read morebuy anything from these people and would highly recommend against it for any other human being.

Cory was very informative and knows his product very well. After getting multiple estimates from…read moreother companies we felt more comfortable with Cory right away. He didn't try to sell us on anything he didn't believe we needed like other companies had done. We also liked that Mountain does their own monitoring unlike some other "local" companies who use monitoring from out of state. All of their products are American made too!!

Great customer service, follow up and pricing. Quick and efficient on install. Very happy with…read moreservice so far. We worked with Cory on getting set up and he was very helpful!

Tucker and Dustin did a great job explaining to me what they were doing and they put the stuff in…read moreand they cleaned up after themselves. They did a great job. My son was very happy with it so thank you very much. Have a great day. Thank you.

The wire guys have installed antennas at two different houses for us. The tech was prompt and…read morepleasant. He discussed different options and gave us the cost up front for both. We live in an area that does not line up well with the broadcasting towers but he solved the issue.

Will Cooper, Founder of Office Tek is an EXCELLENT IT Expert. We found him via a referral from…read more208Geek, as we were closing 2 non-Tech wise professional offices. His patient & calm manner made a tense situation - HIPPA issues were involved - so much easier. Not only was Will's expertise and skills as Great as we had been told, he is an amazing Trainer. Additionally, he provided the skills to do a HIPPA-Certified "wipe" of all computers. His ability to work remotely saved us an enormous amount of time and money. Speaking of costs, his pricing was beyond reasonable - his focus is always working within your budget and needs. Additionally, when our HP Laser Printer died, Will quickly researched our best choices for replacement and we were quickly operating again. We HIGHLY recommend Will if you want your IT needs to be in trustworthy and highly competent hands. We will always return to him for consultations and services. Sarah

Will was timely and super helpful with the repair of one of our office PCs. He was patient with…read morewalking me through what was needed and helped me understand the decisions and choices that needed to be made. We will definitely seek him out in the future!

I would strongly caution anyone considering ADT to consider talking to other security providers…read more I contacted ADT after my homeowner's insurance company informed me that I needed both a security system and a central fire alarm system installed in order to continue coverage on my primary residence. I provided the size of my home, the number of doors and windows, and all relevant information over the phone. Based on that information, I was given a written quote for $619.94, and I signed a contract for that amount. ADT then scheduled a technician to come to my home for the installation. Once he arrived, he informed me that the person who originally set up the contract "didn't know what they were doing" and that the quoted system did not include the proper equipment needed for my home and insurance requirements. The technician then presented me with a completely different system and price totaling approximately $4,600 -- more than a 700% increase over the original quoted and contracted amount. Because I was under a strict time constraints from my homeowner's insurance company to get the system installed soon in order to maintain coverage, I felt I had very little choice at that point other than to proceed. What I experienced felt extremely misleading and unfair. A customer should not sign a written agreement for one price, only to be told at installation that the "real" price is several thousand dollars more. In my opinion, this felt like a classic bait-and-switch situation: attract the customer with a low quoted and contracted price, then dramatically increase the cost once the customer is under pressure and the tech is onsite  for the installation. Afterward, I spent over two and a half hours on hold across two different days trying to resolve this issue. I spoke with six different ADT representatives and got nowhere. I was repeatedly transferred and never provided any meaningful resolution or accountability. Based on my experience, I would strongly discourage anyone from using ADT. There are many other security providers available, and I would highly recommend researching alternative companies before signing any agreement with ADT. This was one of the most frustrating and disappointing customer service experiences I have ever had.

I've been an ADT customer for over 20 years. Originally, the service was outstanding. I had direct…read morecontact with a single, responsive and polite, person. Since those days the customer service has gotten worse and worse. I've now canceled my service and would NEVER consider giving ADT another chance without seeing significant changes in their service. Start with making changes at your call-center ADT. Your people need to be able to speak English and have training on how to perform their jobs. being transferred six times is never going to make a good customer experience.

These guys were easy to work with! They customized a full home security system to fit my home. They…read morealso gave us an app that we can use the system on the go. Very convenient! I would recommend if your looking for a local alarm company in Idaho.

From the owner: We are a new home security company in the Treasure Valley! Our friendly staff has over seven years…read moreof experience in helping families protect what matters most. We pride ourselves in providing our customers with a top notch experience from initial consultation to every step along the way in keeping you and your family safe. We specialize in wireless home security, home automation, and medical emergency pendants.