Sonitrol is the very best in the biz! The have a unique security system that verifies break-ins,…read moreminimizing false alarms. The police respond faster since Sonitrol alarms are more reliable than others'. Cheryl Lopez is the manager in Boise and she's great!

Ellen Gurney and Matt Payne take good care of us. We were the unfortunate recipients of stolen…read morechecks recently at our business and Ellen dispatched her associate Kyle out the same day we were notified. Kyle spent over an hour with us editing the security footage of the perp when he was in our store. The perp was arrested in Washington State and we hope Sonitrol's efforts get us a conviction as well as insurance recovery

We used Treasure valley solutions yesterday to have a 70 inch tv mounted in our new living room and…read morehe did amazing! Would highly recommend, very fast, affordable and even took our tv box as a courtesy. Thank you so much!

I called and scheduled an estimate with Frankwin to come out and give me a quote on a home theater…read moreinstallation as well as to get some advice and a second opinion on the system components I was considering. He came out as scheduled but almost immediately I noticed a certain...arrogance, almost condescending attitude. He must be used to dealing with wealthy rubes who just want to throw around a lot of money but not do any thinking or research for themselves and I had done a LOT of research. For starters when I told him I was looking to get a good deal on an OLED from last year's model he told me with a smirk "no way you're going to find one this time of year" when in fact (and I showed him) SEVERAL places, including Amazon, Ebay and other online retailers where they were still available at a bargain. He also criticized my choice (an LG G3 77" OLED) sayng Samsung was better, but in my research and for my purposes the LG was widely considered across MANY consumer forums to be the superior set, with LG having a long standing track record for quality over Samsung. Perhaps more egregiously he told me that in no way should I buy the 5.1 system I wanted but that he could set me up with a SONOS soundbar system instead...for tripe the cost of course. Again, looking at A/V forums online soundbars, while better than ever, are still no match for a dedicated 5.1 system. SONOS is considered great for music, but subpar for movies and gaming which are my primary uses. Basically, aside from his smug and condescending attitude, which is hard to convey in words but definitely turned me off almost immediately, it was clear he was really trying to push me to buy what HE wanted to push, and NOT really listening or caring about what I wanted or what would be best for me, AND it was clear that he wasn't used to being questioned or dealing with people willing to do their own research... I had asked him to compare two 5.1 systems I was looking at and he DID get back to me (hence 2 stars instead of 1), but his argument against getting either of them were "they were being phased out of support". For my purposes that's not something I care about, and I told him as much...if I can get a good deal on a slightly older model I'll take it. If you have money to burn and don't care to do your own research and/or think for yourself, by all means call Frankwin. I'm sure his actual work is competent but both his personality and his advice really gave me a scummy vibe. YMMV...

Terrible company who charges $47 a month for basic security system. I am still trying to cancel,…read morebut they make it impossible and have continued charging me despite several requests to cancel. I am having to resort to using the Better Business Bureau to try and stop them form charging my account. Please do not use this predatory company.

The salesman I encountered was not only clearly high but also bordeline illiterate. I would never…read morebuy anything from these people and would highly recommend against it for any other human being.

Cory was very informative and knows his product very well. After getting multiple estimates from…read moreother companies we felt more comfortable with Cory right away. He didn't try to sell us on anything he didn't believe we needed like other companies had done. We also liked that Mountain does their own monitoring unlike some other "local" companies who use monitoring from out of state. All of their products are American made too!!

Great customer service, follow up and pricing. Quick and efficient on install. Very happy with…read moreservice so far. We worked with Cory on getting set up and he was very helpful!

I had a fantastic experience with Snake River Security! Mike came out to install my system that…read moreincluded 7 cameras, glass break detectors, and a keypad. He did a great job positioning and mounting everything, and diligently cleaned up any and all debris. He tested all the equipment carefully and provided a thorough walkthrough of all the features and how to use the app to get the most out of our security system. Would absolutely recommend - 10/10!

From the owner: At Snake River Security we provide peace of mind to Treasure Valley residents and businesses with…read moreinnovative technology solutions. We aim to make quality security and smart home systems affordable and easy to use!

Tucker and Dustin did a great job explaining to me what they were doing and they put the stuff in…read moreand they cleaned up after themselves. They did a great job. My son was very happy with it so thank you very much. Have a great day. Thank you.

The wire guys have installed antennas at two different houses for us. The tech was prompt and…read morepleasant. He discussed different options and gave us the cost up front for both. We live in an area that does not line up well with the broadcasting towers but he solved the issue.

Will was amazing, we really appreciated him coming to our place within 2 hours and got us all of…read morethe info we were searching for. We will definitely use him again in the future for any other internet issues! Very knowledgeable and reasonable!

Will was timely and super helpful with the repair of one of our office PCs. He was patient with…read morewalking me through what was needed and helped me understand the decisions and choices that needed to be made. We will definitely seek him out in the future!

I've had ADT for over 20 years; it was great at first, but the customer service and website are…read morehorrible. I've tried all day to log in to my account but haven't been able to reach technical support. I tried chat; they couldn't help. I called in to customer service and got an AI. I finally spoke with two different people in the Dominican Republic and asked to speak with someone local or a top-level supervisor, but I had no luck. They are charging 2 seperate credit cards, but it doesn't show up on my account. I told them I wanted to cancel, and they said I couldn't because I still had 3 years left on the contract, with no regard for the fact that they have been double-dipping for months.

I called ADT (Friday evening) to arrange an appointment to meet with a technician to discuss a new…read morehome security system in the Boise area. I explained to the lady that i already had 2 ADT systems at other properties I own and was very satisfied and this is why I was calling ADT to handle my 3rd property. The lady asked many questions regarding the size of the home, how many exterior doors, etc. She could not book an appointment until I provided a credit card number, that would not be charged unless I had the security system installed. After about 11 minutes she was unable to get her system to respond so she could schedule an appointment. I politely said that I needed to move on with my evening and that I would phone back during normal business hours. The next day (Saturday), out of the blue I received a text from John asking if I wanted to proceed with a Monday appointment. I never scheduled anything. John explained that he was the one who handled my area, and if I were to call back the local number I'd be transferred to a call center in Atlanta of Florida and the call would be redirected to him and that the local office has no one in it. I explained to John that I wanted a consultation to get an opinion of where the different security devices should be placed and for us to have a discussion. John explained that to be efficient, they want to install the security system the same day as the consultation. I said that I would call the main local office on Monday and schedule an appointment. John kept explaining that calling the local office would do me no good and said, "I am going to cancel your ticket and you have a nice day" and he then hung up. Based on this, I can see why ADT has all 1-star reviews. I believe ADT is a first class operation, but not in the Boise area. I highly suggest selecting a different company if you are in the tri-valley area.

These guys were easy to work with! They customized a full home security system to fit my home. They…read morealso gave us an app that we can use the system on the go. Very convenient! I would recommend if your looking for a local alarm company in Idaho.

From the owner: We are a new home security company in the Treasure Valley! Our friendly staff has over seven years…read moreof experience in helping families protect what matters most. We pride ourselves in providing our customers with a top notch experience from initial consultation to every step along the way in keeping you and your family safe. We specialize in wireless home security, home automation, and medical emergency pendants.