Phil came to our home and got our frozen system up and running! He also showed us few things we…read moredidn't know how to do...Thank you!

Our experience with owner Maitland Fritzley and all of the good people who work at Infinite was ten…read morestar worthy during installation of low voltage, smart box, cable and internet wiring and sound system in our home! A veritable font of knowledge on all things related to structured wiring, low voltage and Audio Visual systems, Maitland was on time and well prepared for every meeting, could answer our questions in as many levels of detail as we wanted and always in language we could understand. Although, truly, Maitland and his team are among those A-V geniuses who operate on a different wave length than we were mortals. :-) Everyone on the Infinite team was delightful to work with. Expert. Reliable. Professional. Were we having this work done again, Infinite is the only business we'd use. No matter what the scope of the project or the size of your budget they are top notch in attention to detail, work outcome and customer support. Maitland's team which includes his wife Katie (who Maitland says is the 'brains of the operation') and Dave and Joe were shining star examples of the principal "quality first" in their work. They were also able to make excellent recommendations on products and provided the same at fair prices, including a large screen, ultra HD television we needed for great room. We had a most disappointing experience with the General Contractor and many of the subs he hired to build this house who had to come back multiple times to fix their errors. Maitland and his team got everything exactly right the first time and precisely on time. In the few occasions when we needed questions answered their response was speedy. Also we very much appreciated that Infinite's proposals and billing records were always line item detailed and easy to understand. This is our fourth custom home build in the last 25 years but our first in Idaho. We have worked with great companies for structured wiring and A-V for the two previous builds and as good as they were, they were not as excellent as is Infinite. We highly recommend Infinite Home Theater. You'll find examples of the scope of the work in their photo gallery on their web page. THIS N THAT: 1) Maitland's LLC is Infinite Media Design so you may see that listing in online references as well. But the business name is Infinite Home Theater. Same company. 2) If you want to see an example of the marvelous Maitland at work to explain technology, see this youtube video. www.facebook.com/BuildIdaho/posts/199693920130580 Or this one. www.youtube.com/watch?v=_ZwKmmMP2Ps 3) If you are brave enough to weigh into the wild and woolly west of whole home automation, Infinite provides that too through Control 4.

We used Treasure valley solutions yesterday to have a 70 inch tv mounted in our new living room and…read morehe did amazing! Would highly recommend, very fast, affordable and even took our tv box as a courtesy. Thank you so much!

I called and scheduled an estimate with Frankwin to come out and give me a quote on a home theater…read moreinstallation as well as to get some advice and a second opinion on the system components I was considering. He came out as scheduled but almost immediately I noticed a certain...arrogance, almost condescending attitude. He must be used to dealing with wealthy rubes who just want to throw around a lot of money but not do any thinking or research for themselves and I had done a LOT of research. For starters when I told him I was looking to get a good deal on an OLED from last year's model he told me with a smirk "no way you're going to find one this time of year" when in fact (and I showed him) SEVERAL places, including Amazon, Ebay and other online retailers where they were still available at a bargain. He also criticized my choice (an LG G3 77" OLED) sayng Samsung was better, but in my research and for my purposes the LG was widely considered across MANY consumer forums to be the superior set, with LG having a long standing track record for quality over Samsung. Perhaps more egregiously he told me that in no way should I buy the 5.1 system I wanted but that he could set me up with a SONOS soundbar system instead...for tripe the cost of course. Again, looking at A/V forums online soundbars, while better than ever, are still no match for a dedicated 5.1 system. SONOS is considered great for music, but subpar for movies and gaming which are my primary uses. Basically, aside from his smug and condescending attitude, which is hard to convey in words but definitely turned me off almost immediately, it was clear he was really trying to push me to buy what HE wanted to push, and NOT really listening or caring about what I wanted or what would be best for me, AND it was clear that he wasn't used to being questioned or dealing with people willing to do their own research... I had asked him to compare two 5.1 systems I was looking at and he DID get back to me (hence 2 stars instead of 1), but his argument against getting either of them were "they were being phased out of support". For my purposes that's not something I care about, and I told him as much...if I can get a good deal on a slightly older model I'll take it. If you have money to burn and don't care to do your own research and/or think for yourself, by all means call Frankwin. I'm sure his actual work is competent but both his personality and his advice really gave me a scummy vibe. YMMV...

I previously got a few quotes but wanted one last quote from Sparq Lighting since there were so…read moremany reviews and they were all so good. Thank goodness I decided to get that last quote! Will comes to our house and I can instantly tell he's so knowledgeable, he's down to earth, was patient when I had tons of questions and didn't rush our time. The whole presentation he gave was top notch and it was clear to my husband and I we were going to go with this company. They chose wisely when they hired Will. Then the day of installation Daniel, Davin, and Levi showed up and they were all SO friendly and knew exactly what they were doing. They did such a great job! I can't say enough what an amazing experience it's been going with this company and I'm so excited my husband and I decided to go ahead and spend the money to get these lights, so worth it!

Sparq Lighting is an excellent installer of holiday/security eave lights. First off, Will the…read moresalesman, was very helpful in our decision to get these. He had light samples to show us the possibilities and the app use. Even received discounts from him. They were promptly here on the start day and time. The employees were professional but friendly too. Daniel helped set up the iPhone app on my phone and how to play with the settings. The three installers did an excellent job and post clean up afterwards. Please see pictures of the unit in the garage installation with wire protection and even the hole plugged in the ceiling Sheetrock. Nice! We're very pleased with the installation and holidays will be great and fun. I won't be on a ladder either.

I have called at least seven times and tried to go to the office in Meridian, but was told by…read moreanother company in the building they only see by appointment only. My mom is 93 and living with me now. I cannot seem to get to anyone who can cancel this service. What a scam. Who do we report them too.

My 83-year-old aunt was using their service for medical alerts. She has moved to assisted living…read moreand no longer needs their services. We have called and left messages. Talked to them twice. BUT she is still getting charged $54.99 a month. Their email address does not work, and web site is gone. Shame on them for taking her money!!!!!

After a disappointing experience with Treasure Valley Solutions, I contacted Matt from Audio Video…read moreProfessionals to get an estimate to install and calibrate my home theater system. Matt listed to what I needed and seemed to be very honest and straightforward. We made an appointment for the following week. The day of the appointment he emailed me saying an emergency had come up and he needed to reschedule. Fair enough, so we rescheduled for that Friday. Not only did he no show-no call, when I called to inquire about his whereabouts or needing to reschedule again, he didn't answer, didn't call back to my voice mail inquiry, nor the text message OR the email follow-up. I understand that my job was just an installation and not selling me stuff on top, and as such it might have been small potatoes for his company. If he didn't want my business or was otherwise too busy I'd have understood but it's been a week now with no follow up, no explanation, and no follow up. He basically avoided my calls/messages, ghosting me like a shady millennial on a dating app. The irony of course is their name is A/V PROFESSIONALS and I think it's fair to say that blowing off a scheduled appointment and avoiding/ghosting any kind of follow up, explanation, or apology is anything BUT professional... YMMV but with this kind of treatment/behavior I hope the market corrects them accordingly.

Best service, unbeatable prices, and one happy customer! I just redid the audio video and home…read moreintegration/control in my house with Audio Video Professionals and I could not be happier. From sales to installation, everything went smoothly. The technicians are always available for me whenever I needed anything while Matt was always patient and available for any and all of my questions when it came to questions about the products. Don't waste your time going anywhere else, these people really care about their customers! Thanks Av Pros!

we hired Innotech to add cameras and redo the theater in our Eagle home. Their pricing was very…read morecompetitive and service was excellent We will definitely use them again

Sean, the owner is a flake. He talks a good talk, but doesn't know the product. I have had numerous…read moreissues with the $30,000 equipment he installed. It is basically a two person operation. Once he gets paid, he is in the wind. I cannot go into too many details due to pending litigation. However, I hired another company and was told I need to replace all of the equipment. If there are other victims, please contact me. I own a law firm and will litigate my claim, but I am open to a class action.

A-GEM has everything you could possibly need. These guys are knowledgeable and helpful too!read more

What a store! Locally owned and serving the Boise area since 1961, makes shopping here a…read moreno-brainer. Plus, their friendly service makes this an easy 5-star review. We accidentally blew a fuse on a portable stove and was referred by family to get it here. The store has a dedicated parking lot plus plenty of street parking so we were in and out in a jiff. We were greeted right away but they didn't have the fuse in stock. No fear though, he listened to what we needed and was able to improvise to make "pigtails" on an existing fuse so it could be soldered to the board. Glad that we got what we needed and we see why they've been in business for this long! Check out their website for all of your electronic and security needs!! http://www.agemsupply.com

We had equipment from Advent preinstalled in our new-build CBH home when we bought it a year and a…read morehalf ago. It's been problematic, but I stuck with it because we had basic service for three years with the purchase of our home. Recently, the doorbell started acting up again and I've reached out by email, phone, facebook, anything I could think of. I'm starting to wonder if they're even in business anymore. If they are, they probably shouldn't be because their customer service is nonexistent.

Very impressed with Chris' work and knowledge. He was diligent in the installation and if there…read morewas a problem he kept us well informed. Great work ethic and customer service.

Tucker and Dustin did a great job explaining to me what they were doing and they put the stuff in…read moreand they cleaned up after themselves. They did a great job. My son was very happy with it so thank you very much. Have a great day. Thank you.

The wire guys have installed antennas at two different houses for us. The tech was prompt and…read morepleasant. He discussed different options and gave us the cost up front for both. We live in an area that does not line up well with the broadcasting towers but he solved the issue.