Phil came to our home and got our frozen system up and running! He also showed us few things we…read moredidn't know how to do...Thank you!

Our experience with owner Maitland Fritzley and all of the good people who work at Infinite was ten…read morestar worthy during installation of low voltage, smart box, cable and internet wiring and sound system in our home! A veritable font of knowledge on all things related to structured wiring, low voltage and Audio Visual systems, Maitland was on time and well prepared for every meeting, could answer our questions in as many levels of detail as we wanted and always in language we could understand. Although, truly, Maitland and his team are among those A-V geniuses who operate on a different wave length than we were mortals. :-) Everyone on the Infinite team was delightful to work with. Expert. Reliable. Professional. Were we having this work done again, Infinite is the only business we'd use. No matter what the scope of the project or the size of your budget they are top notch in attention to detail, work outcome and customer support. Maitland's team which includes his wife Katie (who Maitland says is the 'brains of the operation') and Dave and Joe were shining star examples of the principal "quality first" in their work. They were also able to make excellent recommendations on products and provided the same at fair prices, including a large screen, ultra HD television we needed for great room. We had a most disappointing experience with the General Contractor and many of the subs he hired to build this house who had to come back multiple times to fix their errors. Maitland and his team got everything exactly right the first time and precisely on time. In the few occasions when we needed questions answered their response was speedy. Also we very much appreciated that Infinite's proposals and billing records were always line item detailed and easy to understand. This is our fourth custom home build in the last 25 years but our first in Idaho. We have worked with great companies for structured wiring and A-V for the two previous builds and as good as they were, they were not as excellent as is Infinite. We highly recommend Infinite Home Theater. You'll find examples of the scope of the work in their photo gallery on their web page. THIS N THAT: 1) Maitland's LLC is Infinite Media Design so you may see that listing in online references as well. But the business name is Infinite Home Theater. Same company. 2) If you want to see an example of the marvelous Maitland at work to explain technology, see this youtube video. www.facebook.com/BuildIdaho/posts/199693920130580 Or this one. www.youtube.com/watch?v=_ZwKmmMP2Ps 3) If you are brave enough to weigh into the wild and woolly west of whole home automation, Infinite provides that too through Control 4.

After a disappointing experience with Treasure Valley Solutions, I contacted Matt from Audio Video…read moreProfessionals to get an estimate to install and calibrate my home theater system. Matt listed to what I needed and seemed to be very honest and straightforward. We made an appointment for the following week. The day of the appointment he emailed me saying an emergency had come up and he needed to reschedule. Fair enough, so we rescheduled for that Friday. Not only did he no show-no call, when I called to inquire about his whereabouts or needing to reschedule again, he didn't answer, didn't call back to my voice mail inquiry, nor the text message OR the email follow-up. I understand that my job was just an installation and not selling me stuff on top, and as such it might have been small potatoes for his company. If he didn't want my business or was otherwise too busy I'd have understood but it's been a week now with no follow up, no explanation, and no follow up. He basically avoided my calls/messages, ghosting me like a shady millennial on a dating app. The irony of course is their name is A/V PROFESSIONALS and I think it's fair to say that blowing off a scheduled appointment and avoiding/ghosting any kind of follow up, explanation, or apology is anything BUT professional... YMMV but with this kind of treatment/behavior I hope the market corrects them accordingly.

Best service, unbeatable prices, and one happy customer! I just redid the audio video and home…read moreintegration/control in my house with Audio Video Professionals and I could not be happier. From sales to installation, everything went smoothly. The technicians are always available for me whenever I needed anything while Matt was always patient and available for any and all of my questions when it came to questions about the products. Don't waste your time going anywhere else, these people really care about their customers! Thanks Av Pros!

I have called at least seven times and tried to go to the office in Meridian, but was told by…read moreanother company in the building they only see by appointment only. My mom is 93 and living with me now. I cannot seem to get to anyone who can cancel this service. What a scam. Who do we report them too.

My 83-year-old aunt was using their service for medical alerts. She has moved to assisted living…read moreand no longer needs their services. We have called and left messages. Talked to them twice. BUT she is still getting charged $54.99 a month. Their email address does not work, and web site is gone. Shame on them for taking her money!!!!!

Both Perx security company and Perx pest control are the best in the Treasure Valley! Cody our tech…read morefor the pest spray was awesome to work with and very informative of the process! The company is local and overall have had a positive experience both with my security alarm and pest control. Would recommend either service to people who need a reliable and affordable option!

Kinda disappointed. I was closed as a "model home" that is a good deal I believe. All the devices…read morefree, five year contract sucks but it's better than not having a security system. However I was informed the credit check was a soft check. I asked multiple time to ensure that because of my home purchase. After being reassured multiple times, I come to check my credit score a few weeks after and what do you know a hard inquiry in my credit which almost put me in the hole on the home. Not a honest thing to do. And definitely makes me never want the service in any new home I get again.

Very impressed with Chris' work and knowledge. He was diligent in the installation and if there…read morewas a problem he kept us well informed. Great work ethic and customer service.

At first Chris was amazing. He helped a lot. Very customer service oriented. As he got busier he…read moregot flaky. The last 5-6 years he's been non-existent. Will not return calls or texts. I even submitted a ticket for a tech thru Advent and no one calls. There is no other tech! Frustrating!!! Hated to see him get this flaky because he was good.

Premiere Connections does outstanding work! They did the work as discussed, on time and at 50% of…read morewhat one their the competitors quoted. No need to look any further, I highly recommend them.

Immediate and prompt response as well as great service. I made a phone call at 3pm and by 6pm…read moreRichard was at my house, doing exactly what we discussed over the phone. Mounted and hooked up my TV in no time. My only regret is that I should have contacted them sooner rather than dealing with other companies who were more interested in adding up costs that were never originally communicated. Would recommend this company any day over the "other" guys.

A-GEM has everything you could possibly need. These guys are knowledgeable and helpful too!read more

What a store! Locally owned and serving the Boise area since 1961, makes shopping here a…read moreno-brainer. Plus, their friendly service makes this an easy 5-star review. We accidentally blew a fuse on a portable stove and was referred by family to get it here. The store has a dedicated parking lot plus plenty of street parking so we were in and out in a jiff. We were greeted right away but they didn't have the fuse in stock. No fear though, he listened to what we needed and was able to improvise to make "pigtails" on an existing fuse so it could be soldered to the board. Glad that we got what we needed and we see why they've been in business for this long! Check out their website for all of your electronic and security needs!! http://www.agemsupply.com