Timely, affordable, open communication. Friendly service. Everything went smoothly, no damage to…read moreanything. Highly recommend.

Honestly i had high hopes for this company and I'm really sad that it turned out to be what it was…read more The movers were clearly tired and annoyed, and honestly made me feel uncomfortable in my own home. One of them even talked about opening my upstairs window and throwing everything that's not breakable out of the window. They took apart furniture that did not need to be taken apart and left it taken apart. They also broke one of our TV's. all around a awful experience that cost so much money and now we have to replace a TV on top of it.

Just got a rate increase notice. From $55 to $79 per month for a 5x5 unit. That's a 30% increase!…read moreRidiculous since they advertise $44 as a web special. Lure you in and then hit you with that. Going elsewhere.

This business is very conveniently located in a safe residential environment. The facility itself…read moreis secure , immaculate, & very well staffed 6 days a week with 2 very helpful, friendly & watchful people. Entry can be accessed 6am-10pm via use of a downloaded App OR a gate keypad code. Access to the non-airconditioned units is easy by car or truck and room is provided for a moving van to pull in to be loaded or unloaded. Rental costs, & optional insurance are quite reasonably priced, as are the sturdy locks which are available for optional purchase. Online rental is available, but then you would miss out on pleasant interaction with the folks in the on-site office!

I would not recommend unless you want to throw money away. They raised my rent after three months…read moreand then another eighty dollars after six months. There are better options nearby.

I was led to this facility via a 3rd party advertisement. The flash sale offered a great price on…read more10x20. The next morning Jamie from facility contacted me, commenting on the great price and encouraged me to stop in to take a look. Super clean unit. The location is convenient. I asked her if the flash sale was bait/switch and she gave me helpful background information. A few dates later, after shopping around, I attempted to complete the reservation online. Because there were glitches, I talked with Rhonda from corporate who tried multiple solutions. Finally, she realized the glitch was due to 3rd party site. She suggested I go in person to complete paperwork. I wasn't even mad about the errand because she had put so much effort into problem-solving for me. When I went to facility to complete transaction, I dealt with Andrew. He was super professional and determined to help me get the originally quoted price in spite of the glitch. He figured out a work-around and even "compensated" me for the online hassles. After dealing with three different employees w customer-service mindset in 2025, I had no choice but to write a review. It's a rarity post-COVID for 3 employees to go over and above!

This is the first time we have had to use movers. The apartment was a three story walk up, with…read moreeverything going into a storage unit. The two young men were there on time and did an exemplary job. The cost was at the low end of the bid. I had called four companies. One other couldn't do the move on our date, two never called back, and Two Men and a Truck not only gave a fair bid, but were very patient in explaining how things were going to work. They called to confirm the day before and called to check and see how it went the day after! I would use them again in a heart beat!!

We had a simple job and called around. All were far too expensive for a couple on a fixed income,…read moreor too small a job for the company. We tried one more more company, Two Men and a Truck, and these wonderful people showed up the same day to help us. The price was beyond fair. While we'll always remember their kindness... we'll also remember their integrity, care, good humor, and commitment to service. Highly recommended.

We hired Cross Town Movers after talking with a few other companies in the valley. I spoke with…read morethe manager who was able to give me a quote over the phone and schedule me for the day I needed without issue. I had to reschedule once and there was no issue. I can tell you his pricing was better than everyone else's and he was much more accurate at estimating time needed then any other company I spoke with. I met with the team of movers at our storage unit and they were there and ready to work before I got there. I showed them the three storage units we had and was told it wouldn't take long. They even turned in my keys with the storage unit so I wouldn't have to stay while they loaded everything. It took them an hour and a half to load everything, which was absolutely incredible. They met me at the new house, did a quick walk through and started to unload. They even helped us to unload the POD we had in the driveway. These guys were awesome! Professional, helpful, and willing to do whatever needed to ensure our experience with Cross Town was top notch. The overall move took only 4 hours, which was less than was bid. The bill was exactly what I expected, no hidden costs, and the team was beyond my expectations. I cannot thank Evan, Elliott, Paul, Zac and Andrew enough!

Beware of using this company to move The first time the move…read moretook about 4 hours. 3 flights of stairs 2b to a one room upstairs in a house. erything went well. Fee reasonable. Then I requested another move within a year from same upstairs room to a 2bd apt. The first team was late. About midway into loading the truck, I was told there was a problem with the first team not competently loading their truck fast enough, then causing a SECOND team to show up at the destination. This was going to be betterand faster and should cost about the same as last time. NO. The first team failed me. (One of the team members kept going into the moving truck and taking vape hits. Now, I didn't think too much of that at the time. Thought it might help him enjoy his job better?) ugh. Then I overhear a comment saying "There's so much little stuff." Really? since when do movers bitch...lol So the second team was in and out and done by dark. There was some time where the apt peeps messed up and had to wait, but. Still, I was charged $1650 for this ridiculous move. (I was shocked. I have never in my life paid close to that.) I did make a comment about what it would be to move a house. $20,000? Really? so toss in the bucket fee to these guys. and I tipped them too. will I ever learn. Anyway, Double charged for DOUBLE THE TROUBLE. I will never use them again nor recommend. I am moving next year and happy to try someone else.

Elijah and his crew were amazingly fast at unloading everything from my trailer. They were on time,…read moreprofessional and efficient. Highly recommend doesn't hurt

From the owner: We're trying to bring customer service and hospitality to the moving industry in Idaho. In this…read moremodern age, I really just try to do what the customer would like to do for the booking process. some people like to message via email or text some people like to get a phone call immediately, but no matter what we always are thorough and fast. The really all about the customer experience.