Great customer service staff friendly and go out of there way to help you. Was greeted well with…read morecoffee and great smiles and friendly service. Will be recommending this place. I got a great deal and they honored it online some storage places play games and when you come there they try and up charge you or sell you something you don't even need. I was able to fill out my information and move in the same day. Storage place looks safe and secure with there cameras and I even got insurance so I feel my belongings will be safe. Thanks again self storage

Gus what this place sold out the property and they will be closing by the first week of April 2022…read moreand didn't notify the manager and the customer until yesterday. Sorry to say that Amanda left about a month ago and I wasn't able to thank her for the work she did. Anyway, I hope she found a better place to work because they didn't even try to place her or offer anything or give her a raise years ago. Blessings, Bob

We have used Elmer and his excellent team for two major moves since 2013. During the first move,…read moreBarrera Moving Company moved things from storage and from our home, to our new home. During our second, recent move, they moved some of our things to our new home and to a 10X10 storage unit. During borth moves they were professional, very easy to work with, on-time, and were very efficient. They are also extremely good at utilizing the available space in the storage unit as well as packing/unpacking the trucks. Each crew member not only had the right skills for the job but each one had an excellent attitude and approach to the work at hand. All this and the price was reasonable, too. I can honestly say, I can recommend Elmer and crew without reservation.

The best moving company . Very responsable & professional team…read more Nice quality job. Phone call they always ready to help clients.

We had the best experience with Jose and his crew! They were very responsive to communication…read moreleading up to our move, they showed up early the day of the move and worked overtime to get the job done. We had some things packed but we needed a lot of help the day-of and Jose and his guys were quick to jump in and pack boxes for us, it would have been a much longer and more stressful move without them. I would highly recommend White Red Moving, they were wonderful to work with, offered us a more reasonable price than some other companies and are really hard workers.

Worst movers ever! We hired Jose and crew for a cross country move. When he arrived to give us an…read moreestimate, his pitch was that he would treat our belongings as if they were his own prized possessions...so far from the truth! We asked him about storage given the fact that we had not secured our new home and he replied that he had a warehouse. We specifically asked if it was "simply a storage unit." Oh no, "he replied." (Not true...see photo.) We did our due diligence and checked his reviews, and called some references that he provided. I checked the DOT website to confirm his credentials. The site stated that his was not authorized for interstate moving. I asked him about it and he said that he simply needed to update/renew (he sent a copy of the form that he submitted.) On the day of delivery, I asked to see his cargo insurance (following best practices). He was offended and said he did not want to do the job because we don't trust him. (He did not have cargo insurance.) We had a deadline and did not have the time to secure another mover on that day. We appeased him and moved forward. Fast forward to delivery day about 7 weeks later. He was missing so many items, and there was so much damage! He left an entire pallet behind...sofa, queen size headboard to name a few. When i said that I was missing designer bags his response was that I was lying and did not have any...WHAT? When he returns to CA he discovers my things (see photos). He then has my things shipped on a pallet. I am still missing items...designer umbrellas, RH bath accessories, lamp shade...the list is too long. Adding insult to injury, roaches were crawling out of the boxes from his "warehouse" and a mouse was brought into my new home! Horrific experience! I may need to seek legal advice as the cost of repairs, extermination, and replacement of missing items is growing exponentially! The UPack container was assembled/shrink wrapped by Jose and arrived just as he prepared it. See photo

This is an excellent storage facility. Roxie is the nicest and most attentive customer service rep…read moreI have had the pleasure of working with. She was attentive and made accommodations to suit my needs. She is simply a gem. The facility itself is very nice and well cared for. It is incredibly clean and safe. During the year I rented from 5A, I had zero problems with the safe storage of my belonging. Anytime I had a question or needed anything, Roxie took care of it right away. Highly recommended.

I recommend 5A with no hesitation at all. The value proposition is one of the best around. Their…read moreservice is the differentiator. Roxy, Marisa, Aniceto, and Ranjana have been just terrific all this time since we joined in 2023. The grounds are always clean and extremely well kept.

Security: is a joke as the car dealership next door has access direct to the storage property…read more Also, for each of the storage buildings the doors are not locked--in fact they don't have locks on the doors at all. They have "some" cameras that are visible, but because of the cheapness of this place and the extremely poor lighting--it would not be surprising if they cameras are not functioning or if they did work--you probably would not be able to see anything. The cameras are only on the Exterior of the buildings and None on the interior. Access hours are very limited in comparison to other places. On site management is ridiculous to put it mildly. William claims he has been the office manager for over 5 years, yet is not able to answer a simple inquiry without contacting the owner. He also is extremely dishonest and makes up rules and regulations out of nowhere--then claims "oh but that is a rule by management i have no control". IE: recently they had "proudly" displayed in their office that they were members of the Better Business Bureau--so I inquired and William confirmed. I contacted the BBB and indeed they are Not members. Facilities: floor is cement stained, dusty, uneven.... Walls are cheap Sheetrock like material which is placed between metal rails with the Sheetrock not even extending to the top of your unit--so another way your items are Not secure. The smoke alarm--only 1 visible per bldg--was beeping due to low battery--safety is also not a priority or concern.... Personal info: they take a photo copy both your drivers license and cc and when you leave--they won't return your personal info--Call the cops! Their prices are about 10% cheaper than average, but definitely not worth the trade off of sub-par facilities and the idiot management. Take your business elsewhere, anywhere but here....

We had possessions in storage for several years. When we came recently to clear our the locker, we…read moreneeded to throw away about half of the items due to rodent infestation and damage. We have also been trying for two weeks to cancel our contract now that we have moved our possessions out. The first time, the sign at the office said "out sick." Since then, three phone calls to the Bair Isalnd Mini Storage phone number requesting a call back to cancel our account have not been returned - this is terrible customer service. I do not recommend this place.

When I was moving for the 2nd time in 8 months, I immediately contacted James at Budget Movers and…read morehired them again! He communicated well before moving day, and on the day of, and he and the 2 other movers did a great job loading up and moving my furniture and rugs into my new place. I think the cost was quite reasonable, and they accommodated my need to try furniture in a few spots before I was sure.

Budget Movers was amazing. They were fast and efficient and everything arrived perfectly packed and…read moreunscathed. We had a lot of stairs and some tight spaces and they made everything work. Couldn't have asked for a better experience and will be using them for any subsequent moves.

Menlo-Atherton Storage has been my go to storage through the years. Not only is the facility very…read moreclean ALL the time, but I feel safe because weird people aren't wandering around like at other facilities. The staff Vanessa, Juan and Kassandra are all professional but also feel like friends that I enjoy seeing from time to time. I trust them with my stuff and truly recommend them to anyone that needs storage.

I have been a customer for more than 15 years. They are professional, they know who you are if you…read moreneed to contact them, they are easy to work with. The facility is well-lit, secure, clean and well maintained. My storage items are in great shape. The pricing is fair and as they say, the price increases are modest and some year there are no price increases. I enthusiastically recommend this company.

Excellent service and so patient and helpful. I was really not prepared to go through this process…read morebut Andrea made it a breeze. Great pricing compared to serveral other storage facilities in the area. I'm a fan!

I'd give them ZERO STARS IF I COULD!!! Horrible Horrible service!! They never answer their phone…read moredefer to an " answering service" NEVER CALL YOU BACK try and charge late fees because of the above, don't process paperwork we drove down and dropped off for auto-pay because the person at the desk said " I dont know how" WORST STORAGE PLACE TO EVER DEAL WITH !!