Extremely helpful and professional and goes the extra mile to complete the work in a timely manner…read more Very nice guy (Craig).

DO NOT TRUST THIS COMPANY!!!…read more I am extremely disappointing by the horrendous treatment lack of accountability and disrespect I have received from this company. I initially contacted them for a bid for a shower install back in Mid November 2018, I agreed to hire them after receiving the bid for a shower installation, to do the install on the 3rd week of November After doing the tear out myself they did not show up when they said they would, I had to contact them in order to be informed they could not make it out and had to reschedule for a week later. After the work was done and I paid in full, 2 weeks later after performing the finish work and sheet rock install around the shower enclosure I found that there was a huge gap between shower wall pieces and the shower base piece. This seemed suspicious so I contacted the manufacturer. The manufacturer informed me that this was completely wrong and would surely leak if i used the shower. I informed Pacific rooter and plumbing who sent a plumber to come out to assess several days later. That plumber suggested that we simply put Calking on the gap to fix it. THIS IS A COMPLETELY INADEQUATE SOLUTION THAT WOULD LEAD TO FAILURE AND WATER INTRUSION EVENTUALLY AS CONFIRMED BY THE MANUFACTURERS SPECIFICATIONS! I refused this as a solution and they agreed to correctly reinstall the shower. After a week of continued calling emailing and texting to schedule the repair I was informed that they could not come back to work on it until the end of January on Jan 28 a tech from Pacific Rooter and Plumbing came out and instead of correctly reinstalling the shower ended up destroying several of the shower pieces and damaging the sheet rock even worse that what was required to reinstall the shower. I had to call them nearly every day for a week to get confirmation that another replacement shower had been ordered. Finally i got confirmation that an order had been placed through home depot on Feb 7th with an expected delivery date of the 12th of Feb, The home depot order for my replacement shower never came. As per my communications with Pacific Rooter and Plumbing the delivery date kept being pushed back from the12th the the 18th and then the 18th turned into the 22nd and so on and so on. I asked several times for them to provide me with the shipment tracking info since it was so hard to get a hold of them and receive updates. In the mean time I found the same shower for sale through another supplier "Ferguson plumbing" I confirmed that there were 7 in stock in Fresno Ca, a 2.5 hour drive away, this was in mid February. I even went to a local Sacramento Ferguson location myself to look at several showers they had in stock from a previous bulk order for another customer that happened to be damaged. despite informing them that there were showers in stock in Fresno they never went to pick one up. They claimed that they were unable to find the parts through Ferguson and it took me emailing them the confirmation I got from Ferguson for them to acknowledge it as alternative. I continued to call calling their office only to be continually promised that it would only be "a few more days, we will be able to do it next week" I lost trust in their honesty and ordered the correct shower myself through home depot in the beginning of March **The shower I ordered myself through home depot came in a little over a week, yet had minor damage. then I reordered and received another shower in a week and a half!** I promptly installed it in a few hours myself without damaging it like Their tech had done. So far I am out over 3,100 dollars which does not include the time I have spent trying to communicate with this company and help them track down a shower or the extra time and money it will take to fix the sheet rock around the shower they installed incorrectly then subsequently butchered. I called today to ask for my money back and was treated extremely disrespectfully. The person on the phone told to to "go ahead go ahead and press charges." DO NOT TRUST THIS COMPANY Pacific Rooter and plumbing are not only incompetent but are disrespectful Crooks.

We had mixed feeling about this company. The staff is nice (especially Ted and Joe) and the work…read morethey do is pretty good. Our biggest two complaints were they didn't communicate very well and they never stuck to the timelines. We were having a new tub and tile surround installed. We received a quote for one price, but then it kept changing. The original quote included the tub and demo, all the parts, labor and materials (except tile). We did try to cut the cost by doing our own demo and the contractor suggested we pick our own tub, because we could get one we really wanted. So we purchased our own tub, did the demo and purchased all the supplies for tile. The price went down about $150. That seemed off to me, but we shopped around and ultimatly we were told that the price quoted was actually really good. So we didn't question it and moved on. In hindsight I should have done some more research. We were told the job would take 4 days. It lasted 2 weeks. They started Monday before last and everything was completed yesterday. They subcontractored the job to several people resulting in delays. One person did the tub install, another 2 did the drywall and one person for the tile. The tub was installed on that 1st Monday. Then there was no work done on Tuesday or Wednesday, because the drywall guy wasn't available. They kept saying we'll let you know, but they never did. We always had to initiate contact. We had already taken the time off work, so it was really inconvenient to miss those days of work for no reason. The drywall was finally put up on Thursday and hardibacker installed on Friday. The following Monday the tile guy came out. He completed his work by Wednesday. Then the contractor was supposed to come out on Thursday to install the fixtures, but he was busy. He ended up coming out on Saturday. Then we scheduled the drywall guy to come out on Tuesday and finish patching up a hole in the wall. He didn't show up when he was supposed to, so he had to come back the next day. Now that everything is complete we are happy with the end results, but it took way longer than expected. When it came to communication it was like pulling teeth. We always had to initiate contact, because they didn't keep in contact with us. Setting up a time for the job to start was hit and miss. We asked Prashant for a start date, but he never responded. Luckily I had the contractor's cellphone number so I called him. When they did start, time frames we're just guestimations. They would say so and so might come out in this day and then we wouldn't hear from anyone. They also had a hard time communicating with each other. The tile guy thought we bought all of the supplies for the job, but we were told the contractor was going to cover it. We had to run to Rocklin several times to get different tile material. They took some of the material costs off the final total. All and all the work is really nice and they were very reasonably priced. The people we worked with were really nice and very curtious. They just need to improve their communication skills, response time and job completion time frames. We missed a lot of work and had to make last minute childcare plans to accommodate their forever changing timelines.

Highly Recommend this company. The owner Brad called me straight away to discuss the problem…read more Repair estimate and scheduled service was great. Everything was taken care of promptly and as estimated . When dealing with a septic issue it is very stressful - you definitely want to have someone that Knows what they're doing and has all the proper equipment the guy comes prepared.

Zero starts if I could. Terrible company takes advantage. My septic was pumped and I was advised…read morethere would be an additional 250 charge to clear the line of which I WOULD NOT BE CHARGED IF IT DIDN'T WORK. That was what I was told in person, my daughter was on the phone. There was no specification of what line was being cleared, no specification that there was any stipulations on the refund. The guy simply said if it doesn't work I won't charge no small print disclosed. My toliet worked but all the sewage was backed into my bathtub( see picture). Thats what was in my bathroom when he finished. Doesn't look clear to me, now I am no plumber or septic pro, but come on. They offered a good faith refund of 100. I'm confused they said if it didn't work it would be a 250 refund not 100. Do not use! Do not recommend! Rip off!!! Zero stars.If you are not a plumber then you should not say I will clear the line for an additional 250 and if it doesn't work I won't charge you. The right thing to do would be to say you need a regular plumber if you couldn't do what I needed. Not charge me almost 1000 dollars to not fix the problem I wanted addressed. We talked on the phone also got bombarded by you and your wife via text. There is nothing more to talk about maybe you will be better and more clear and concise or just do the right thing and refund the 250.

Had yelp send a bunch of request for an outdoor outlet that wasn't working. S&E provided some…read moreadvice through messaging that would fix the issue without him coming out and it fixed the issue. Didn't ask for any payment. An honest business is all we want. I recommend and would go with them if I have an actual electrical problem that needs fixing.

Steven and Austin were very pleasant to work with. First of all, being on time is very valuable to…read moreme, it shows respect and reliability. Steven was about 5-10 minutes early so I greatly respect that! Both of them were able to troubleshoot where the short was, and were able to fix the tripping issue. Steven looked over the old meter panel (probably from the 70's) and sent an estimate the very next day on updating everything. Overall, I would recommend this company to anyone looking for a solid electrician.

We hired Citrus Heights Plumbing & Drain to install a Flo Smart Water Monitor & Shutoff which is a…read morenew requirement with our home insurance. Matt not only explained to us what it is (haha) but he was easy to schedule with, reliable, fast, and we were really impressed by his quality of work. Thanks again!

My leaky bathtub faucet with a broken hot side handle was such a headache I had been putting off…read morefor 3 years, I wish I would've called Matt long ago!!! He was so knowledgeable and made sure to tell me all the possible outcomes. Thank goodness it was just the cartridges and he was in and out in under an hour. The price was more than fair. Highly recommend for any and all plumbing needs!

Kevin is my go-to radon testing professional when needed for my transactions. He is super…read moreresponsive and always available to talk my clients through any questions or concerns they may have before and after the test.

I have waited about 4 months to write this review, and I am glad that I did not write a flaming…read morereview at the time of service. I had used Curt's Septic once before, and would use them again. Back in July, my house was in the final days of escrow, and we needed to have the septic emptied and inspected. All went fine until the gentleman performed the flow test, which failed. The gentleman (I wish I could remember his name) was professional and reran the test to show me that there was a problem, which he described as a "failing system". He then explained that in West Sacramento we may not be able to have the field repaired, and may, worst case scenario, be required to install an above ground septic tank. This would have made the property unsellable. For a very long week, until we could get a plumber out to take a look, we were STRESSED about our house sale falling through. The plumber scoped the system, and found that the distribution box old and required replacement. The repair was $1500, and was completed in a couple hours. Two days later, escrow closed, and the home sold. For the work that was done, I would give 5 stars, all day long. The gentleman was a little late, but he called to tell us he was delayed. He was personable, and cheerfully performed what most people would describe as terrible work and he gave us good service. My three star review is a reflection of the terrible week we spent afterwards. Had he simply reported the findings and recommended we get an estimate for repairs, we would have been much happier customers.

Very professional job done. You will be greatly satisfied…read morewith their work on your system! Highly recommended!

Lamar A-1 Septic Services exceeded our expectations! Manuel, the technician who serviced our…read moresystem, was incredibly patient, friendly, and highly professional throughout the visit. He took the time to thoroughly inspect a possible water leak and identified an issue that could save us hundreds of dollars in unnecessary repairs and water costs. It's refreshing to find a company with such honest, knowledgeable employees who genuinely care about their customers. We highly recommend Lamar A-1 Septic Services!

We've been using A-1 Septic for many years. Have always appreciated their reliability and service…read more Manuel was right on time and did an excellent job pumping the tank. We highly recommend them.