Chase was efficient, polite and got the job done! Would call them in a heartbeat. What a way to…read morestart the weekend.

Christian was great and very knowledgeable. He fixed the drainage in my yard. Everything works…read moregreat. He cleaned up and was very kind and professional . I would highly recommend this company.

There was no hot water coming from the faucet in my bathtub. I called on Friday, 9/11/26, and Leo…read morebooked an appointment for today. Ivan is truly fabulous - he arrived exactly on time, diagnosed the problem, quoted the cost of the part and completed the repair quickly. He was very polite and kept me informed during the process. I'm very pleased that Ivan was able to come out on such short notice. Five Star did not charge a "weekend fee", for which I am truly grateful!

Eze arrived promptly and started the diagnostic and identity my leaky p-trap issue quickly. He is…read moreknowledgeable and get the issue fixed and even showed me videos the proper way to install the garage disposal. Highly recommend his services.

Wonderful service, intelligent and kind technicians, and not selling anything you don't need. Will…read morerecommend to anyone who needs help in our area with their sewer. ​

This company was amazing! They came out gave an estimate and did our repair quickly. They even came…read moreout the next day to follow up. Definitely a company I will be using in the future future and recommending to friends and family

Kitchen sink and garbage disposal back up and leak into basement; faucet in Bath room sink leak and…read moreworn out; other sink slow draining They did an incredible job that required replacing iron pipes and going into crawl space.

My elderly mom reached out to them and they responded right away. They were able to fix the issue…read moreand explained in detail what happened, how they fixed it, and how to avoid it down the road through maintenance. Dominic was amazing! My brothers were there and were also impressed. All of us will definitely call them if any of us have plumbing issues. We highly recommend.

I requested a Yelp service request and Trenchless was one of the businesses that contacted me with…read morean automatic response. I have used them in the past so I felt they were a quality company. After talking to Trenchless; I received an email confirmation for an appointment on the same day (Saturday) which was within a few hours. I later received another email of a name (Joseph Johnson) and picture of the technician to arrive. I did receive a call asking if the tech could arrive earlier since he most likely finished his previous appointment and I accepted. Joseph arrived and we discussed the problem. I previously tried to resolve the sewer clog but was unsuccessful. I already had pulled the toilet so it was easy for him to start his rooter/snake machine and he was able to unclog the sewer line easily within an hour or less. Joseph was very nice and professional and cares about his customers and the service he provides. We chatted briefly and thanked him for the great work. I did ask him if they could camera the line so I can find the cleanout right in the front of the house (not near sidewalk) and he scheduled someone to come over on Monday. The service call was only $99 and my problem was resolved by a real professional. Thanks Trenchless and Joseph!

Horrific. Refused to communicate honesty. Refused to answer my questions. Refused to repair this…read moredamage they did to my property. I cannot shower! Score is 0 Do not use this Company.

Going to take this time to vent... not about Drain Time, they were great. Got a quote, was given…read morealternatives including how to DYI (literally every step plus what not to do), but I opted to have them do it for peace of mind since I am not handy and they offer a great warranty. The guy that came out was professional, did a great job, and walked me through the process (which was exactly as I was told on the phone). The problem is how my wife noticed our spigot was leaking outside... and AFTER the guy fixed it, my wife asked if she could just leave the water on and just close the hose nozzle when shes done using it. So we fixed a leak that we wouldn't even had notice should my wife had a thought a day earlier. Sigh...

Fast response and fast to get seen to get an estimate. Brandon was friendly, easy to talk to. Let…read moreme know that I needed a new toilet. As great as that was, i should have done more estimates as they charged way more than it should have been. Word of advice, get a toilet through a store, then have them install it for cheaper. Anyhow a different tech came to put the new toilet in. He was nice and did a good job. However, should have checked the upper tank and it was wobbly a bit. I messaged them and ask if that's normal. A different tech came and temporary fixed it. I believe it's that type of tank that is just not steady in the upper part (top flush button) I ended up again using a towel to put behind to make it sturdy. Imagine that, a pricy toilet that uses a towel to keep the upper part sturdy. As annoying as it is to get estimates, you should definitely do that before you settle for one that's more pricy than it should have been. And all they care about is you rating them and keep asking you to rate them through email and phone.

I had a leak under my kitchen sink and Alfonso Holguin came out to fix it. It turned out that the…read moreconnections to my faucet hose were corroded, which caused the leak. Alfonso had a hose in his truck and fixed the leak for no charge! In late June of this year I had to get my mobile home plumbing totally replaced and also needed a new water heater. This company was great and sent out Alfonso and his crew to do the work. As I noted in my earlier review, the guys were all wonderful and did a beautiful job! Kudos to Alfonso for his kindness and excellent work ethic! I highly recommend this company and their excellent employees!

Our OG water heater finally passed on Jan. 6th, it was 39 y/o. Not pleased with the timing as it…read morewas 40° F where we live. We decided on Premier Rooter & Service based on the quick turnaround and personable technical. Additionally, a referral from reliable source is a plus. We had our new water heater in place by noon the following day. Thank you!

Fixed a busted water line and was able to complete the job quickly. Highly recommend.read more

There was a smell emanating from our guest bath. Googling the cause of the smell put me in panic…read moremode. I called Draintech to inquire about a possible sewer leak. Kaelin answered the phone. (on a Sunday) I was expecting to get the answering machine. I described the problem and he calmly walked me through the possible causes. He gave me step-by-step instructions on what might be causing the smell. I wasn't confident that I could fix it myself, so I booked the scheduled visit that following Wednesday anyway. But after hanging up, I tried his instructions. And sure enough it fixed the problem. Long story short, if you have a spare bath that is unused. Not running the flush or shower can cause a ?vacuum? where the sewer smell could escape... (something like that, but don't quote me). I haven't written a review here in years, but wanted to let everyone know that Kaelin (Draintech) is a good and honest business. He could have kept our appointment and I would have happily paid for his visit. But instead gave me the instructions to fix it myself. That's amazing. He didn't get a payment from me this time around, but he earned a faithful customer for any future plumbing issues I might encounter.

I called and scheduled service for 1,200 gallon septic tank and a 1,000 gallon dosing tank. They…read moreshowed up on time. Provided great service! Price for service was fair. Completed as promised.

Roman is on time and gave me very good details and solve the problem. Price is reasonable for last…read moreminute weekend call on the job.

Super Brothers responded quickly, and Roman was fantastic! He was very professional, courteous, and…read moreeven removed his shoes before coming into my home without me having to ask. He diagnosed and fixed my issue promptly, and their pricing was extremely reasonable. I really appreciated the excellent service and professionalism. I would definitely recommend Super Brothers and will use them again in the future!

I got 3 quotes for a re-pipe of my house (2 ba, ~1600 sq ft). One was insanely expensive; nearly…read moredouble, so they got thrown out right away. Super Bros was not the cheapest, but very competitive with the lowest quote. There were a few reasons we went with Super Bros. First, they got started on my whole house re-pipe the next week. The other company had me waiting for more than a month. The other reason is because Super Bros was super communicative and explained the whole process before it started, asked lots of questions about my preferences, and was incredibly transparent about every details and process. My primary point of contact for this job was Jeremy. He was actually another reason that I went with Super Bros, as I never felt like he was trying to upsell anything or push me into doing something I didn't want or need. He was clear about where there were options and where he has seen challenges from a project like mine in the past. His experience and demeanor were what locked it in for me. After agreeing to use Super Bros, the next week I was met by Mike, who walked through with me as he was point on the project. I work from home so I was around for the entire thing, but I can honestly say that there was barely any disruption to my workday. Yes, the water was off for one of the 3 days of work, but other than that and the expected noise of cutting out metal pipes here and there, the disruption was nearly invisible. I was also greeted by Serge and Denis who were handling different parts of the project. Both incredibly polite and obviously damn good at their jobs. This was NOT some group of minimum wage kids subcontracted to do the work. every one of these guys was an experienced and efficient tradesman from what I could tell (admittedly I'm, not a plumber, but you could tell that they were professionals by the quality of their work, their speed, and some of the challenges my house provided that they were able to find workarounds for). You can probably tell that I'd recommend Super Bros for your next plumbing project, but in case there was any question: you should use Super Bros for your next plumbing project. Highly recommend!