We noticed a lot of water dripping under our kitchen sink this morning. I crawled under the sink but could only tell that it was coming from the main faucet, and that the flow increased when I turned on the water, hot or cold. Steve has done excellent work for me in the past, so I called his answering service, and he called me back within seconds. Before scheduling an appointment, Steve asked me a few questions. It turned out that the solution to the problem was very simple. All I had to do was pull the flexible metal hose out from the fitting above the sink and tighten the fitting between the hose and the faucet. Problem solved. No charge. Thank you, Steve! You are the best. read more

We had a problem of water leakage in our toilet over the weekend. Called to see if somebody can fix it ASAP on Monday. Call was promptly received and appointment was provided. Visit happened the same day. Brandon visited for triage, he was upfront about explaining all details on cost and repair process. He fixed it without any further issues the same day. We are happy with our experience and would definitely use them for our future needs. Thanks Guys! read more

So we called this company to come take a look at our water system to see why our water pressure is as low as it is. The guy didn't even have to come out to help us! He just gave us a few tips on something that could be causing the issue and sure enough, the issue ended up being resolved! I wish we could've paid him for his advice.. :) but would we recommend this company? OF COURSE! 5 stars for these guys, absolutely fantastic read more

Steve did great work. I was able to get a same day appointment for a leaky toilet, which he fixed very quickly and then was able to remove a built-in water filter system and a soap dispenser from our kitchen sink (something I had been wanting to do for a while, but was reluctant to call a plumber for due to cost). I have to say, Steve is professional, reasonable and fast. Everything was done within an hour. I highly recommend this plumbing service. read more

Available, friendly, quick! My 6 year old jammed the 1.8gpf toilet with too much toilet paper and my husband just left the house. I tried plunging it with our basic plunger, flushed and that just caused water to rise ever-so-high-almost-to-the-top-of-the-rim....Uh-oooh....Did a quick nextdoor research on plumbers and Alfred Williams Plumbing popped up and with great yelp reviews. I called Alfred William's to the rescue. The dispatch person relayed the info and Steve called within 10-15 minutes and got my address. He came within 15 minutes and cleared the toilet with his special toilet tool and voila! Steve was careful not to drip gross toilet water on my floors. He wrapped his tool in a towel to catch the yukky stuff. Working flushing toilet! Yay!! Cost $75 for the 5 minute fix and wonderful functional toilet. I learned Steve is the owner of the business. NOTE: Cash or check for now (until he gets the credit card service up and running.) LESSON: teach kids to use appropriate amounts of toilet paper with each flush! There's a first time for everything....my daughter has never plugged up the toilet. read more

I was referred to Alfred Williams Plumbing by a neighbor, years ago, and have used his services on several occasions -- both to install a water line to a refrigerator ice maker and to rotor-root tree roots that periodically clog up my pipes. I have referred the service to family members, friends and neighbors, and everyone has been most impressed with the speed of service, quality of work, and price. I can recommend this business without hesitation. read more

With a swift callback, he was able to tell me that he doesn't do heavy-duty street sewer cleanouts and referred another company instead. Much appreciated! read more

I had called Master Plumbing first because last time Alfred Williams had a longer lead time and I was able to get someone from Master Plumbing right away. But this time Master Plumbing said their soonest appointment was almost a week away. So I called Alfred Williams and gave them the details of my problem (a hard to find leak under the kitchen sink), and they said someone would call me back to schedule an appointment. Within a few minutes, Steve called me back and said he had a cancellation so could be over in 20 minutes. He examined all around the underside of the sink, tried filling up the sink and letting it drain, used the garbage disposal, tried splashing water on the countertop, basically went through all the paces, but couldn't find anything that would have caused a leak. (The leak is very intermittent, and we only see the result when there is a small puddle of water under the sink, but there are no water stains on the walls or pipes). He finally said he wasn't able to see anything that could cause the leak and told us we'll just have to keep an eye on it. We did find that there was a small amount of water that seemed to seep in through the faucet fixture, but Steve didn't believe it was enough to be causing the leak. But he said in order to fix it, it might be better to replace the entire faucet for a new one since he would have to remove the whole thing to putty it up anyway, and it wouldn't guarantee that the leak would be fixed. We told him we would think about it for a day, so he scheduled us in for an appointment in two days (when he would have time to do the job) and told us we could call him the next day to cancel if we changed our mind. I asked him how much I owed him for today's visit, and he said no charge. Steve also helped us a few years ago when our garbage disposal started leaking. He replaced it with a new one, and also fixed a few other nagging things around the house to fill out the 1 hour minimum. He has always been very nice to work with and seems very honest and conscientious. We would gladly recommend him to others and plan on continuing to use him for our needs as well! read more

I was referred to Alfred Williams Plumbing by Richard over at Nelson Plumbing in San Jose. They returned my call quickly and Steve came right on time as he specified in our conversation to my parent's house. Friendly and affordable. I was pleased by the job and was told they have a 4 day warranty if any issues come up. Also, received a $10 off card for the next service. We will use their services again if needed. read more

I've used Alfred Williams plumbing for several jobs. Prices are fair, service is excellent. Always on time and honest, highly recommend and will continue to use! read more

Steve is just amazing! He came out the day I called after he had completed a whole days work. A simple clog turned out to more than that, but Steve handled it with grace and ease. He is most definitely better than the rest!! Thank You!!! read more

Came the same day, fixed my leaky toilet wax ring fast, cleaned everything, charged very reasonable price. Very satisfied. Thank you Steve! read more

We had a leaky pipe and needed a new garbage disposal put in. We called Steve at Alfred Williams and were very, very pleased! Steve was on time, worked quickly, was professional, made an excellent recommendation we hadn't considered, and charged a very fair price. He was also about to leave for vacation, but made the time to fit us in. All in all, a high recommendation for Alfred Williams' Plumbing!! read more

They did a great job unplugging my moms kitchen sink. Steve was very curtious and knew how to fix the proplem right away. The price was fair and left us with a warranty. I would recommend them to anyone. read more

Steve replaced my broken kitchen sink faucet the same day I called. When I called, the phone was answered by a real person, and Steve returned the call promptly. I'd called another guy, but was sent to voice mail, which just said 'Mailbox full' and hung up on me. His rates are competitive, and his work is clean. I would call him again. read more

I too was refered by Nelson plumbing to call Williams. Steve was super nice, made an appointment with me, was on time. No mess, no fuss. The price was very reasonable and he was done in an hour. My toilet was continually running, even with the valve shut off. He replaced the valve and fixed the toilet in less than an hour. I was worried it would be extremely expensive and messy. No problems here! Would recommend to anyone! read more

Nelson Plumbing referred me to Alfred Williams Plumbing for some work I needed done; specifically replacing the water line to the fridge, and fixing a couple of leaky sinks. Steve (I think he's the owner of Alfred Williams Plumbing) came out right on time and fixed everything even faster than he predicted he would when he quoted the job. He did a great job and I would definitely use him again. read more

Called and got an answering service who took my information, told her I needed to locate my clean out. Got a call back from Steve who tells me that is not my specialty...never heard of something like that from a plumber before. I told him I thought that was strange and that they may want to indicate the fact that they won't locate or touch a clean out on Yelp (where there is no info on their services), that is when he began interrupting me and trying to speak over me - so he could tell me no one else has ever minded. If you won't touch a clean out your potential clients should be made aware of that, so should your answering service. If you care about your Yelp rating you should exercise professionalism during phone calls. read more

Once again we needed to call on Steve Williams from Williams Plumbing. Told us he would be here between 11:30 and 12:30. He arrived at 11:39 and was done by noon!!! Great job, cleaned the work area well and reasonably priced! Thanks again, Steve--you're the best!! read more

Yelp was right! Steve is on time, professional, thorough with reasonable prices. He returns calls consistently and is there when he says he's going to be there. So rare in the maintenance/service industry, yet so important to me. He asked questions initially to make sure he had the right parts when he came for the repair. He worked quickly and replaced parts on three of my sinks so I can remove hair, debris before they go down the drain. I was happily surprised with the cost. I wish there were more people like Steve in this line of work! read more

I called Steve to replace toilet tank bolts. He was very punctual, quick and professional! I will call him next time! read more

Steve is great! He came highly recommended by my mom and now we use him for all our plumbing needs. We called today and within the hour he was at our house fixing our clogged shower drain! Excellent service and prices. read more

Steve responded minutes after I called his answering service, gave me a same day 1 hour window, and showed up early. He was quick, professional, and the job was done in less than an hour. Will definitely use his service again. read more

Needed a pipe cleared out. I called and got an appointment within a few days. The tech, Steve, was prompt, professional and nice. He worked quickly to take care of the clog and was on his way. I highly recommend these guys. read more

Excellent service! After calling down the list of highly rated, but unavailable plumbers, Nelson Plumbing referred me to Steve. He was here within an hour, had me text over photos of my leaky shower and sink so he could make sure he the correct parts, quoted a reasonable price over the phone, fixed both in under an hour, and charged me the same reasonable price that he had quoted. Friendly and reliable. read more

Had a leaky shower/bath for a week that was getting progressively worse and I procrastinated until Memorial Day to take care of it. After reading reviews on Yelp I decided to give Steve a call and within 30 minutes he was at my house taking care of business! He had all the parts he needed in his van to repair the leak and even went so far as to drive to the local hardware store to pick up the one faucet handle he didn't have. I could not be happier with the service and reasonable cost. Seems like a genuinely nice guy but very professional. I will be calling upon Steve again in the future! What a relief it is not to hear the drip, drip, drip in the background. Thank you Steve! read more

We have used this company for several years. Steve Williams has always been timely in his visits / appointments. He is professional, knowledgeable and reasonable. Strongly recommend. read more

Courteous, great work, clean, reasonably priced. What more is there to say about a plumber?

Steve just left my home a few minutes ago and I would recommend him to any and all for plumbing issues. Let me start at the beginning---a few months ago. The faucet in my laundry room developed a leak. It wasn't a leak, it was more like a gusher. Asked husband for help; which never came so I decided to do the next best thing. I wrapped up a new faucet as a Christmas present. It sat on the end table for a long time. I finally asked him if he was going to be able to install it for me. His answer was that he "probably didn't have the right tools for the job and to go ahead and get someone in to do it for you". So, I looked at all the Yelp reviews and called someone (not AWP) and left a voice message. I even sent a request through their online contact information. I waited and I waited and I waited (7 days). I called back again and again got voice mail and this time I politely requested that if they could not do the job to at least please call me back and let me know so I could find someone else. Guess what, I'm still waiting for that call. I gave them 2 more days for a response and then I called AWP! To me there is such a thing as common courtesy. Don't tell me that someone couldn't have called and told me that they were too busy, didn't have the manpower or bandwidth to help me. When I called Alfred Williams Plumbing--first thing, I didn't get a voice mail; I talked to someone directly. They said I would have a call back within 15 minutes. It wasn't 15 minutes it was more like 2 minutes! I explained what I thought (notice the word thought) I needed and also asked about my dishwasher. Steve explained I really needed an appliance repair person for my dishwasher problem. So, he gave me the name and number of his "go-to" person. I will be calling them soon. We set up an appointment for today (Wednesday) between the hours of 12-1. I was delighted to have him show up at my door about 11:25 AM. I took him back to my laundry room and showed him what I thought (again that word) was wrong and that I had a replacement faucet which I purchased at OSH. Steve gets to work and once he has removed the old faucet he realized that the new one wouldn't work. I thought I was doomed. Not so fast---I still had the part that I had taken over to the hardware store. So, I gave it to him and lo-and-behold, he just replaced a rubber gasket. Which, by-the-way, I had asked the clerk in the plumbing department at OSH if it was possible to do. He advised me nope; easier to replace the faucet. So, if it weren't for Steve and his plumbing knowledge and repair capabilities, I would probably still be without a working sink. He was efficient, took great care with his work and I was delighted with the cost. We have cats and he took care to make sure that they didn't escape out the front door when he had to go out to his truck. Steve did a great job; he explained things to me so that I understood the problem and the solution and he tested the faucet several times before he finally signed off on the job and left my house. I recommend these folks highly and now I know whom to call when I need a plumber. I am sorry that this is such a long review but I wanted people to know the steps I had to go through before I found AWP. read more

We've used Alfred Williams (Steve) a couple more times since our initial review. Each time, Steve has been absolutely fantastic! Quick to return calls, great quality service, and a very reasonable price! read more

Great plumber. Came out quickly and charged a fare price. Good guy.

Alfred Williams did not do any work for me but I am giving them 5 stars for returning my call on a Saturday just to let me know they did not do the kind of work I needed done. read more

I was referred to Alfred Williams Plumbing by Nelson Plumbing. This was for a rental property and it is a manufactured home with old plastic piping. Nelson Plumbing to suggested l call Alfred Williams because he had experience with manufactured homes. I called at 10:30 a.m. today and Steve met me at 11:30 a.m. After understanding what the problem was, he immediately went under the house and found the leak. He advised repairing it was not worth the time, that repiping was the way to go, or I would likely be having another leak as this type of piping is really bad (I knew he was correct, as I had been advised by a few plumbers over the years that I need to get rid of the old plastic piping). He told me exactly what and where the problem was. He was very nice, very knowledgeable and I appreciated his honesty. He charged me $60 and was there for about 40 minutes. I will definately call him again if I have another plumbing problem. read more

I almost hate to write this because Steve is so good, I don't want to make him hard to schedule when I need him. He fixed my bathroom and kitchen sinks and got me a new garbage disposal for a reasonable cost. I thought I would need a main line clean out (mucho expensivo) but he said no. He is totally punctual. Please don't believe me... I want to keep him a secret! read more

Alfred williams plumbing was the BEST experience in my life when it comes to plumbing.I called 3 or 4 companies to see what is the best price. One company came and told me $900.00 just to fix the leaking pipe in my kitche,. and then he said he will call somebody to disinfect the mud that the leak created under my house... that means it will cost me more than 900. I told the guy that I'm still checking around he then called his boss and explain to her what he will do. He said he will cut the wall under my sink etc etc. People sometimes think that women are plain stupid when it comes to some mens job. One company called me and do a lot of sales talk. I told him that he is a good saleman but I really don't trust them. Next day guy came from this company, I was not home that time and my husband was home. He called me and told me that they have a better deal. So i talk to this guy and he told me $550.. I was alittle happy that it is cheaper but I know that there is a catch then he said I will disinfect the mud etc etc and the TOTAL IS $$$$$$$$$$2400.00...again 2400.00 I SAID WHAT$$$$$ forget it but he won't stop explaining to me what he will do but I told him no no no forget it but he wants me to listen to him what he will do and got mad at me when I said I know and undersrtand what he is going to do an again told him that we will call him he then said he can lower it to 1800.00. I was very upset to think that people really will take advantage of you BIG TIME if you are not careful. NEXT DAY MY HUSBAND CALLED ME FROM WORK AND TOLD ME STEVE CAME AND LOOK AT THE LEAK. HE SAID HE CAN DO IT FOR $380.00 OR MAYBE LESS AND WILL GIVE US A SENIOR CITIZEN DISCOUNT. HE WILL WAIT FOR FEW DAYS TILL THE MUD DRIES UP SINCE IT STARTED TO DRY UP. FRIDAY STEVE CAME AND FIXED THE LEAK AND CHARGED US $180.00 RIGHT $180.00. WHEN THESE DISHONEST PEOPLE CAME AND TOLD US ABOIUT THE AMOUNT (FROM $900.PLUS TO $2400.00) WE HAVE TO PAY I WAS VERY STRESSED. I HAVE THAT MONEY BUT I AM SAVING IT FOR MY 2 DAUGHTER'S SCHOOL AND APT. RENTAL. I PRAYED THAT NIGHT AND GAVE IT ALL TO GOD. I KNOW GOD LISTENED TO ME A SEND STEVE TO HELP US. TO ALL HONEST PEOPLE LIKE STEVE ....THANK YOU THANK YOU AND THANK YOU YOU JUST DON'T KNOW HOW MUCH I APPRECIATE YOUR HONESTY. I CALLED YOUR COMPANY TO THANK YOU AND I WILL DEFINITELY REFER YOU TO ALL MY FRIENDS. I WISH I CAN GIVE MORE THAN 5 STARS rose read more

Gave me good advice over the phone on a problem with a pull-out kitchen faucet that was leaking. Suggested I try contact the manufacturer for a replacement part, and indeed they sent it to me and was trivial to change myself. read more

Steve is very responsive. I called on Memorial day and had scheduled an appointment to replace a kitchen faucet. He gave me some tips on the one we had, and which was a better brand. Although I had to cancel the appointment, I will use him for my future plumbing jobs. read more

I highly recommend Steve. I had a clogged shower drain and I called 3 different plumbers to get pricing. Steve answered right away and was straight forward (no sales pitch), and his pricing was a bit lower than any of the others. He was nearby, so he was here in 10 minutes. He did an excellent job in a really short time. I found out that a couple of my neighbors have also used his service and were super happy. If I ever have any other problems, I'll definitely be calling Steve. read more

Steve is the only honest plumber I've ever met. I'm a property manager and I've hired plenty of plumbers. Steve knows his job and his fees are reasonable. A pleasure to work with! Thank you! read more

Selected Alfred Williams Plumbing from the Consumer Checkbook (have never gotten a loser based on their ratings). Have had them do a number of jobs : disposal replacement, kitchen sink faucet replacement, bathroom shutoff valve replacement and a washing machine clogged output drain. They are always prompt getting back when called, arrive at appointments when scheduled. Quality work, I have never had to call them back. Very reasonable rates. read more