I've used 3 different pool experts over thee years and Larry and company are by far the best. Pool…read moreis maintained perfectly, and when I needed a new pool sweep Larry recommended a source that would save me the most $'s. Sorry to see the bad review below. Not my experience at all.

I contacted CalTech to service my pool and informed Larry about the issues with my previous…read moreservice, which caused my pool to turn green. Larry assured me this wouldn't happen with CalTech. When the technician arrived, I explained the problems and mentioned that the filters needed cleaning. The technician said the pressure wasn't too high and would clean the filters once it increased. However, my pool turned green again, and CalTech only added chlorine tablets without discussing the issue with me. I terminated their service. This weekend, I found the filters packed with green sludge. I replaced the filters, shocked the pool myself, and now it's clear. I like to support local businesses and I wish them the best, however I cannot recommend their service.

3 months of his service, our pool began to get worse and worse. He eventually said the pool was too…read morelarge for him to maintain and its a very standard size. I pulled the filter out today and was totally gross.

Antonio comes and takes care of everything. No complaints no problems. Just reliable good service!!…read more No weird extra charges. Just great guy!

Frank did a wonderful job caring for my parents pool. Kind, courteous and professional. I would…read morehighly recommend him.

Frank is an awesome friendly reliable guy for all your pool needs! He is very knowledgable and we…read morehave trusted him with our pool for over a year now.

I hired this company because I saw that they were servicing my neighbor's pool. My current pool guy…read morehad been going up in price higher and higher so I thought I would get an estimate from my neighbor's pool guy to see if I could catch a break on price. So I spoke with the guy and he passed my message to the owner Allan and Allan came by and gave me a significantly lower estimate than my current service. So I gave my current service a 1 month notice and then Heat Wave started. Within 2 months my pool started to turn green and was gradually collecting debris that was not being removed. Now granted I do have a high maintenance pool which he saw and we discussed in its entirety when he came for the estimate. He saw the shrubbery around it and we discussed what happens in the winter with storms and I thought I was all set! He never told me he didn't have a vacuum in which how could you service a pool like mine without one?? He started the service in October of 2018 and by the end of November my pool was green. Then the complaints started from their end first and they wanted me to go out and empty skimmer baskets. My pool was green and there was dibris EVERYWHERE! What good would it do if I went to empty skimmer baskets and they have no vacuum and my pool is full of DEBRIS?! So I made my first call to Allan about the pool being green and his service guy leaving my pool pump in service mode (which made it run 24/7 directly attacking my electric bill) and he began to raise his voice to me and tell me that my pool was a nightmare as if he had never seen it! He then calmed down and started to address the issues and stated they would spend additional time on it in December and that I would have to pay an addition $35 which I did. My pool was filthy all winter including the spa. They never even got debris out of the spa! The storms were happening so I delayed starting my calls to new pool services until February. I then bit the dust and tried to get my old pool man back who was a master with my pool but unfortunately for me he had left my area but told me he would keep an eye out for me. Fast forward to March of 2019, I had started to look for a new service but Allan tells me they have purchased a vacuum and would be able to handle my pool as well as a few others they were having trouble with better now. Throughout the month of March there was 0 improvement to my pool conditions and ironically he calls me to quit on April 3rd. Of course, I am blown away by this because he stated he had bought the vacuum and that my pool conditions would change. He then stated that they would get it in good condition over the next couple of weeks but it would cost me an additional fee of something like $250!! We hung up and I frantically tried to reach out to the companies I had been playing phone tag with and one answered the phone!! I then called Allan back within 30 minutes of them basically quitting or me having to cough up $250 and agreed to part ways and he agreed to a full refund for the month of April which I had already paid for. So the new guy came out on April 5th and made my pool look like it did before I hired Heat Wave in less than 2 hours!!!! I couldn't believe my eyes! I hired him on the spot! So the month of May goes by and I am ecstatic with my new pool service but there is no refund check from Alan so I give him a text to inquire about my refund. He immediately agrees to put the check in the mail. So the check arrives in the amount of half for the month of April. So I text him to remind him that we concluded our business on April 3rd along with a copy of my canceled check to the new pool service showing the date of April 5th in which I had paid them and told him we had dissolved our business on April 3rd without them ever servicing my pool in April and they had been paid in full. He responded on text that they had serviced the pool for 2 weeks in April! Really? What would they have done? My pool was sparkling clean for the first time in months!!! So of course now I call him and he briefly states "I remember we serviced the pool in April for 2 weeks so you only get half of the refund and have a nice day" and then he hung up on me! I called once more and was promptly delivered to voicemail. This is my experience with Heat Wave Pool Service and Allan Frosh. Usually the moral of a story is that you get what you pay for but in this case--I didn't even get that! And in addition I got ripped off! I am just so happy that I have a great pool service today. Photos are included.

Allan from HeatWave Pool Service was prompt in calling me back and setting up an appointment the…read morenext day. He kept in contact with me through text and phone even though I was out of town. I like the fact that he was upfront about the cost. (Which was reasonable) He even had to run all over town to get the correct parts for my pump. My pool pump runs great and I would definitely call him again for my pool service.

They provide a 2 minute service (outdoor cameras are my proof)! When you complain, Juan the new…read moreowner will just make excuses and not own anything! Pool is green and looks the worst it has in 8 years. Fired them and it took the new company a while to fix the mess! It looks great now thanks to the new company!

We have found A OK to be both professional and reliable. We have used them for years without…read morecomplaint.

Sun-Fare built our pool last year. Guy and Doug are the best! They both are owners of the company…read moreand are so good at what they do! They have the BEST customer service. It is great to work with a company that takes ownership in what they present and do. They build a great quality pool and we were so pleased with what they accomplished with our pool. They used quality products and pool equipment. Guy and Doug give you the personal customer service that other companies do not provide anymore. They were easy to work with and a very honest company. I highly recommend them and would use them over and over again. We can't wait to use our pool this summer! Thank you Doug and Guy for giving us a great pool. Don & Lisa Rocklin Ca

Building the pool was great, servicing the pool was great in the beginning and then turned bad....!read more

We bought a house with a pool at the beginning of the year and were a little worried about the…read moremaintenance. I spoke to several different pool service companies and the people were either unprofessional to deal with and/or super expensive! When I spoke to Kyle, I knew that I had found the right person for the job. I'm confident in his services. We have never had an issue. He is honest, nice and great at his job. What prompted me to write this review right now is that I just got an automatic email stating that he would not be coming today as regularly scheduled. I think that was great that we received any kind of communication because in essence, unless something was wrong with the pool, how would we actually know if he came or not? We work during the week so we have to trust that he is coming. If you want trustworthy, affordable pool service, I highly recommend 916 pool service!

Kyle is an amazing Pool technician he's always professional and prompt comes on the same day each…read moreweek my pool is sparkling clean I've had other pool guys in the past that showed up on random days would be hit or miss if the pool looked good or not ...with Kyle at 916 pool service my pool is always clean each and every week Great company to work with

We've been trusting Steve and Angelo with our pool for years now, and it's been nothing but great…read moreservice the whole time. They're reliable, always show up when they say they will, and genuinely know what they're doing when it comes to pool care and repairs. It's clear this is a family business that takes pride in doing things right, not just rushing through the job. Any issue we've had has been handled quickly and honestly, no upselling, no runaround. Highly recommend The Spa Guy to anyone in Roseville looking for a pool service they can actually count on year after year.

Steve "The Spa Guy" was awesome! We just bought a house that has a vinyl pool and we were having…read moreproblems with the filter housing. It was leaking really badly and I couldn't run the skimmer or vacuum the pool. The pool was turning into a pond, quite green and had critters swimming in it. We called several pool companies, many didn't return our calls, the ones that actually answered said they didn't work on vinyl pools. I was starting to get really concerned. When I spoke with Steve he explained that he didn't work on a lot of vinyl pools, but would be happy to come take a look at the filter housing and see if he could help us out. Long story short, Steve got the pool looking and working beautifully. He's a great guy and I will definitely use his services again!!