Don't even bother calling the gentleman/owner. He's unprofessional, and does not stand behind his work. Promises are great, as well are guarantees, if you follow up on them, and do the job you're paid to do. Bottom line, I'm out lots of money, and just spent 12.41 minutes on the phone getting chewed out because his services did not work, and he doesn't really guarantee his work, even though you get a written guarantee after his services are performed. And, I'm not the only one that still has mice in my basement. I referred him to two friends, and they still have pests in their respective homes. I had high respect for the man initially, because he explained what he was going to do, and how it would not be harmful to my beloved dogs. Well, it wasn't harmful to the rodents either! I never witnessed a decrease in activity, and he's quite expensive. He doesn't require contracts, but schedules your next appointment, sending out a postcard four days beforehand. If you're away for the weekend, he'll show up and expect you to pay, even though you did not sign up for the appointment. I did not ask for the appointment, only a reminder it was due. Either way, his services do not eliminate the bug or mouse problem he was hired to take care of. Why spend your money on someone that neglects their promises, ignores their warranty, and doesn't take care of what they're hired for? Save your money and go with someone that does their job like they're supposed to! read more

I've been a customer of Advanced Pest Services for several years and I'm very happy. I like that I am supporting small business. Darryl and his son are professional, reliable, and thorough. If I ever have an issue in between quarterly services, I call, and someone is out either the same day or the next day. Service is affordable, and I love that there's no contract-- it's like they don't need to rely on a contract to keep their customer-- they keep the customer satisfied, so the contract isn't needed! read more

This company has met my needs for years. I was first introduced via a Groupon coupon never realizing it would become a business relationship for years. Noah is great because he had a great example, Darryl. I never recall needing a respray. Excellent customer service and a great value. I love their scheduling system because it keeps me on track and of it doesn't work I can modify. read more

Darryl and his son are very professional and always able to answer questions we have about any insect, bug, rodent, etc. They are both very knowledgeable!! We've used them for years and would definitely recommend them!! read more

We have been using Advanced Pest Services for many years. They have always been reliable, professional and have done a fantastic job of keeping bugs out of our home. They alway check to see if we have any concerns or new issues with pests. Very caring and personable. Highly recommend ! read more

We have used Advanced Pest Services for several years. The quarterly service plan is great and we receive a postcard in the mail a couple weeks in advance of regularly scheduled quarterly service so we know exactly what day to expect services. If we do happen to have some sort of infestation between quarterly service, all we have to do is contact Advanced Pest Services and they will come out and address the issue for us at no additional charge. We have only had to do that once for ants and someone was here the next day. The ants were gone afterwards. Advanced Pest Services is easy to work with and we have been very satisfied them. We've also recommended them to several friends. read more

We have only been using Advanced Pest Services for a month but I can already tell a drastic difference between them and my former pest control service which I had been using for two years. Within a few weeks, the pests/insects we were dealing with were reduced to minimal to none. Darryl is very knowledgeable and explained his process to us and made us feel very comfortable with the chemicals he was using. Also, in treating the inside, he did not leave a splattered mess like our previous pest service. I am actually able to enjoy my patio and backyard now. Darryl is very professional and we plan to continue with his service for years to come. Rhonda Dolby Greensboro, NC read more

I wish I had research Advanced Pest Services reviews before I hired Advanced Pest Services. I had used other pest companies before and they were very receptive if I see bugs within my the perimeter of my home, such as deck and front door. Called Darryl to let me know that I was still seeing ants all along my deck, and and wanted to know will he come back to spray. As previous pest companies have done for me in the past. I had the same exact reaction as Brian S., another customer complained of. A very angry respond from Darryl ensued, a behavior not befitting a business owner. On his website clearly says he aims to please the customer 100%, and when you tell him you still see bugs, he will clearly tell you too bad, I can't help you anymore. Adavnced Pest Services Website: "Our team of experts consists only of the best professionals in the field of pest control industry. They are constantly ready to take on any pest control and extermination challenge you may have for them. Rest assured because our exterminators will always give nothing less than 100% of their skills to please any customer and fulfill all of their expectations. Perfection is the only result we find acceptable and we always have a positive attitude towards any difficulties that may occur. For us, they are nothing but one more step to satisfying our customers better." Clearly, I am not 100% satisfied. Beware, I am not the only one, please read the other reviews and see the pattern. read more

Great company! Thorough, knowledgeable, and professional. Extremely reasonable and honest. Owner does all the work. And even goes above and beyond with no extra charge. Customer satisfaction is the priority. Will not use another pest control company. read more

We had Daryl from "Advanced Pest" service our home for 3+ years and we've had only minor issues with his service. Well after his last service or lack there of, we will no longer be using Advanced Pest. Just like the last reviewer said, he is a liar and untrustworthy. read more

First of all, the only review is now 4 years old. I don't know who Darryl is, but Kevan owns the business now. For the past 3 years he has provided excellent service, beyond expectations. A true professional. read more

I have never had a problem with Advanced Pest Services. He comes when he is supposed to, follows up if I have any issues.

I'm rather surprised at the two very negative reviews of Advanced Pest Services - especially from the guy who had been a customer for more than 3 years. You can't always please everyone, I guess. On the recommendation from a co-worker; I started using Advanced Pest probably a year and a half ago - Daryl has been VERY responsive and in spite of the reviewer who claims the service is expensive, I find the rates very reasonable. My first call was to eradicate camel-back crickets that infested the crawlspace and started working their way into the house - within a matter of days, the problem was solved; been on a quarterly service plan ever since. read more

I used Darryl once to treat my home. He was very nice over the phone and when he came out to perform the service. After he treated our home, I told him I would call him to set up future treatments and not to put me on a qrtly treatment plan as he suggested. He AGREED! Needless to say around 3 months I received a notice for a scheduled visit. I called him to cancel and reminded him I would call him to schedule an appointment. He said ok. Then, my husband calls me at work, the day I had cancelled the appt Darryl had scheduled. He said Darryl had left a bill in the door for treatment he did not perform! After I called Darryl telling him I had called him and cancelled the appt. He said to disregard the bill. However, every three months I still get a bill; I just received my 3rd or 4th bill 2 days ago! I have consulted my attorney for advice! I have never been treated like this by a businessman!!! Future customers beware!!! He may bill you to for a service he did not perform!!! He is a wolf in sheep's clothing!!! read more

Awful customer service. Darryl lacks customer service skills and shows little respect for homeowners. He is very self-centered and becomes irate when an inquiry is made about a service performed. Darryl presents as a mild manner business man but eventually he is not able to keep up the facade and explodes. I was floored at his behavior and would not recommend him because of his unpredictable behavior. The owner's prices are less expensive than other companies but as the old saying goes, " You get what you pay for". I would strongly suggest going with a well known company such as Orkin. read more

We've used Daryl for years- We've had everything from mice to little ants and he comes out at the drop of a hat to service the home. The quarterly contract is the way to go! read more