Mike just came out for our first application and did a fantastic job! We couldn't be happier with…read morethe attention he paid to our needs and the way he delivered on everything we needed! We appreciated Mike's work on our yard!! Highly recommended!!

This is such a great locally owned and operated company! I have lived in Winston-Salem for over 20…read moreyears and have had other pest control companies service my house but I will never not use The Best Pest Control Solutions now. Since I signed up for quarterly pest control last May, they have been amazing and so knowledgeable!

Lovenia communicated extremely quickly and scheduled an appointment. She arrived right on time as…read morescheduled. She explained exactly what her process is and went to work. She is an absolute sweetheart and even took time to pet my dogs. Immediately scheduled quarterly service. I really like keeping business local and try to use smaller businesses rather than franchises. Highly recommend her due to her wonderful personality and honesty.

Mr. Barney Newsome is honest and reliable. We appreciate the long relationship we've had with…read moreNewsome Pest Control.

I scheduled new service 2 weeks in advance as we were closing on a new home, and many bugs felt…read morelike it was theirs. On the day of service, we were at the house waiting, didn't hear from anyone so I pulled up chat to confirm what time someone would be coming. The customer service person told me they moved our appt out 10 days because they didn't have someone that could come. They moved this without notification, so I asked them to cancel my service and told them their customer service was piss poor. Today, I got an email reminder about my service on the 23rd, so I called them to ensure I was cancelled.

6 months ago These guys are great! They are always on time,…read moreuninvasive and super friendly and polite. We have been using them for a couple of years now and have had zero bug issues (other than stink bugs and lady bugs...but who doesn't!?). Very satisfied with the communication, scheduling and pricing.

Took care of the project quickly and professionally. Was always communicated their schedule and…read morearrived on time.

I set up a service plan with Orkin for Termite, mosquitoes, gnats, flies, bee's, borer bees, etc…read more The Termite Inspection and initial pest treatment was scheduled for Tuesday. I got a call from Sandra saying it had to be rescheduled because of the rain. So, she scheduled it for Saturday, today, between 8a-10a. My husband called me at work and said no one had shown up. So I called Sandra and she told me she wouldn't have rescheduled the Termite Inspection because the rain didn't affect that, and that Cody was running behind for the mosquito treatment. I said, 2 hrs behind and no one calls to let us know and she said we'll I can't help that. So, she basically called me a liar and didn't reschedule the service that I had been told would take place on the initial visit. Of course I canceled the service immediately. Very, very disappointed!!! I would give ZERO stars if it was an option!!!

Scott has been servicing our home for a couple of years now and has taken great care of us. He's a…read moresuper-friendly guy, happy to visit for a moment or get straight to work. Customer service is key and Scott knows this. Oh, and we have no bugs! :)

I an updating my review from 2 stars to 5 because if the support if the social media team. Jasmine…read moreabd Alexis truly understand customer service. They took the time to understand my issues, addressed them and rectified them. I sought to cancel my service but because of their efforts i am continuing my service. Thank you Jasmine and Alexis for turning a nightmare into an enjoyable experience.

I thought this was a local company. But it is not, found out they are from Raleigh Greensboro area…read morewhich is about 3 to 4 hours away. The customer service number I asked the guy where are they located, said they were in Utah. Both customer service representatives sounded like they were from Philippines. Which may have been a coincidence, but in the day and age where companies are trying to get cheap labor and distancing their problems from their image, it would seem like they use overseas customer service services. I scheduled for them to do a rodent visit, since I found mice/rat droppings in my garage. I communicated through their automated message to make sure the agent coming by knows I would not be able to be there at a certain time and would like them to come when I could open the garage. The system said it would pass the message. It is 1145 and the person has not shown up. This morning I called to verify the agent coming would give me a call so I could make sure I am here and to make sure they understood to come early. They haven't called. I doubt they even got the message. If I'm paying for a monthly pest control service I don't expect to be buying rat traps/poison out of pocket. This is unsat!

Michael at Stark has been my regular quarterly exterminator since before 2020! He is always…read morefriendly and thorough - no more wasp nests, all spiderwebs cleaned up outside, and they come back any time you see a bug/rodent in the house!

I've made two appointments so far, of which both were no-shows. How can I rate the quality of…read moretheir work if nobody shows up???

Great service and knowledge from Jason our pest guy, explaining what my father inlaw what he was…read moregoing to do and being courteous of the dogs

This was Daniel's first time here and he did an excellent job! He called 30 minutes ahead. When he…read morearrived on time, he asked me several pest related questions to better service our home. The cobweb removal was a nice touch and the wasp nest removal was really appreciated. Daniel was very pleasant, polite and professional. He worked really hard. His polite comment about "personal effects" in the garage was funny and accurate. I explained about our dog so he knows to call or text, rather than knocking on the door. Loved him!

Wonderful service, the man was out here exactly when he said he was gonna be. Took care of a…read moreproblem about a half an hour very nice very professional. Great service. And a great price.

if I could leave a 0 I would definitely do that. In the beginning when I hired Dylan to do my pest…read moreservice it seemed OK. I thought he was doing a good job until he wasn't. I have noticed now that when I leave a message with Dylan, I hardly ever get a response back until days later. In the beginning, when I hired him, he seemed to text me back when I had a problem. I have waited for him to respond to a text that I have left him and realized he wasn't going to respond back an I don't know why, but what I do know is when you hire someone to do your pest control it's only good business to respond to their text when they have a problem. I texted Dylan and let him know that I was having a problem with what he calls phorid flies an I also let him know that when he treated my outside, 2 days later I was getting all the same bugs I pay very good money to get rid of. I don't think he liked it too much when I mentioned that because I felt he was giving me an attitude when he said "he has 400 other clients that have never complained or have issues with these flies or problems that I am mentioning." He mentioned he could come by or I could get somebody else. I felt like he was being rude like I was bothering him. I feel if you're gonna run a business by yourself and you take on all these clients,you need to be prepared to answer their texts in a timely manner and not act like they're bothering you. I have talked to other pest control companies who have mentioned that if you have a problem with their service, they will be over to fix it. I find that's not the case with Dylan because I get responses back like I'm sorry I'm at a baseball game and says he'll be by to re-spray or whatever it is, but I have to re-text him to see what time he is coming an I'm getting no response. I feel very bad business on his part. If you feel like you have to much on your plate then maybe you shouldn't take on so many clients by yourself, and get irritated when people ask you why you're getting all these bugs back when you just sprayed two days ago. I don't recommend him, I feel he is biting off more than he can chew and when you complain, he doesn't like it,or ask why you're getting all these bugs when he just got done spraying two days ago. I'll never hire him again. I have asked him and waited all day for a response Can you please let me know if you're coming or if you plan on coming because I'm gonna have to get somebody else if you don't answer my texts. again, no response I'm done. I'll never hire him again.

I made the call for service based on the mostly positive on line reviews. I called at 3:30pm and…read moreDikembe arrived a few hours later...now that's quick service. Once he arrived, he told me exactly what he would be doing. Dikembe was very thorough and very professional. He identified some key infestation areas and assure me he dispatched the ant threat. After the treatment, he provided me his telephone number and told me to call if I had problems. I was very impressed with the service and caliber of employee Bulwark sent to my home.

Thank you James Hodges for your thorough service today!…read more It's been about 7 years this month using Bulwark and I'm overall satisfied! Keep up the great work