I scheduled new service 2 weeks in advance as we were closing on a new home, and many bugs felt…read morelike it was theirs. On the day of service, we were at the house waiting, didn't hear from anyone so I pulled up chat to confirm what time someone would be coming. The customer service person told me they moved our appt out 10 days because they didn't have someone that could come. They moved this without notification, so I asked them to cancel my service and told them their customer service was piss poor. Today, I got an email reminder about my service on the 23rd, so I called them to ensure I was cancelled.

6 months ago These guys are great! They are always on time,…read moreuninvasive and super friendly and polite. We have been using them for a couple of years now and have had zero bug issues (other than stink bugs and lady bugs...but who doesn't!?). Very satisfied with the communication, scheduling and pricing.

Took care of the project quickly and professionally. Was always communicated their schedule and…read morearrived on time.

I set up a service plan with Orkin for Termite, mosquitoes, gnats, flies, bee's, borer bees, etc…read more The Termite Inspection and initial pest treatment was scheduled for Tuesday. I got a call from Sandra saying it had to be rescheduled because of the rain. So, she scheduled it for Saturday, today, between 8a-10a. My husband called me at work and said no one had shown up. So I called Sandra and she told me she wouldn't have rescheduled the Termite Inspection because the rain didn't affect that, and that Cody was running behind for the mosquito treatment. I said, 2 hrs behind and no one calls to let us know and she said we'll I can't help that. So, she basically called me a liar and didn't reschedule the service that I had been told would take place on the initial visit. Of course I canceled the service immediately. Very, very disappointed!!! I would give ZERO stars if it was an option!!!

New tech today for our qtrly. treatment & Tyler did a great job. Very thorough spraying the…read moreoutside of the house, advising me what he observed. Also asked him to spray in bathrooms & kitchen this trip, to attack a few ants and silverfish. Tyler was efficient & friendly & set expectations for the next few days after applying treatment. Great job!

Zak came and did a good job for our quarterly service. In general ClearDefense has been doing a…read morejob. If there is any recommendation is running out of places (that I feel comfortable) to post review in order to give the techs the tips. So if there is a way just to review the tech on ClearDefense website I will be happy to do it.

This was Daniel's first time here and he did an excellent job! He called 30 minutes ahead. When he…read morearrived on time, he asked me several pest related questions to better service our home. The cobweb removal was a nice touch and the wasp nest removal was really appreciated. Daniel was very pleasant, polite and professional. He worked really hard. His polite comment about "personal effects" in the garage was funny and accurate. I explained about our dog so he knows to call or text, rather than knocking on the door. Loved him!

This is the only pest control company I had to go on line to schedule an appointment and had to…read moresign a contract for a 1 time visit and pay in advance. I also had to call 3 times before I got a time someone would come out, I told the person on the phone that I had surgeries with less trouble. On the good side Jason came out and did a very good job.

I have had no problem with my pest control person. He came back several times to make sure the…read moreproblem was corrected. I was not charged anything extra and the issue was resolved. He comes quarterly unless I request him more.

I was driving back home and saw the terminix truck leaving my property, when he saw I was parking…read morein front of my house he came back, parked on my driveway and start performing the service, when I was opening my front door, the bill was already inserted in between the door and the doorframe! I can only assume the service was not done the other 2 times I wasn't home, my son was there and no one rand the doorbell. After the first service my issue was not resolved, called the number and got no response, tried to leave feedback on their website and of course it was also impossible. Bad business practice overall.

Scott has been servicing our home for a couple of years now and has taken great care of us. He's a…read moresuper-friendly guy, happy to visit for a moment or get straight to work. Customer service is key and Scott knows this. Oh, and we have no bugs! :)

Lovenia communicated extremely quickly and scheduled an appointment. She arrived right on time as…read morescheduled. She explained exactly what her process is and went to work. She is an absolute sweetheart and even took time to pet my dogs. Immediately scheduled quarterly service. I really like keeping business local and try to use smaller businesses rather than franchises. Highly recommend her due to her wonderful personality and honesty.

Mr. Barney Newsome is honest and reliable. We appreciate the long relationship we've had with…read moreNewsome Pest Control.

I made the call for service based on the mostly positive on line reviews. I called at 3:30pm and…read moreDikembe arrived a few hours later...now that's quick service. Once he arrived, he told me exactly what he would be doing. Dikembe was very thorough and very professional. He identified some key infestation areas and assure me he dispatched the ant threat. After the treatment, he provided me his telephone number and told me to call if I had problems. I was very impressed with the service and caliber of employee Bulwark sent to my home.

Thank you James Hodges for your thorough service today!…read more It's been about 7 years this month using Bulwark and I'm overall satisfied! Keep up the great work