I talked to a girl today and she was very helpful and friendly and scheduled me as soon as…read morepossible. Great customer service!

Very professional and thorough. Great to work with and were very timely. Would definitely recommend…read moreagain

Poor service; not thorough although it does depend on the individual tech, ineffective treatment…read morebut lots of excuses for why we continue to have issues. Of course it's spring, it's the wind, it's the lake....then why would we need you just for when it's cold outside and everything is dormant? Expensive service for what is provided.

They sold me this smart service that tracks if we have mice and I told them all the activity was in…read morethe garage. They put it in the basement where there were no droppings. I told the guy this and he said they would track the activity and move it if they did not see anything. I never heard back from them and they have been charging me over $100 for a service d that has done absolutely nothing!! I then requested to cancel and they keep billing me. They came out once to do spiders and have been charging me monthly. They said it is up to me to schedule this. That's not my job. Another service they have been charging and doing nothing!! I want my money back!!! thousands lost!!

We used them many years and had no problems. We Moved out of their service area or I would be still…read moreuseing them! Great Company and great Service technicians You can not go wrong in using their service.

We have used Bulwark for years at various locations throughout Charlotte…read more For the most part, they are completely fine. Yesterday, a technician came out as park for our quarterly visit, and, knowing we had a dog, left a product that is actively poisonous to dogs throughout our backyard. I had told him directly that we had a dog before he entered the yard. He did not tell us that he used a product that is dangerous to animals at any point.

Great communication and did a great job. Originally had scheduled with another company, who didn't…read moreshow up. These guys showed up and performed as expected

Alejandro came out to my house today to do the initial spray . He was very professional and…read morethorough during his pesticide treatments.man's went over and beyond . Would highly recommend this company !

Our technician Joseph was professional and courteous. He explained everything he was doing and said…read moreif we have any issues to let them know and he'd be back out. He was on time and communication with the company was excellent.

Tech said he knocked & rang our doorbell. Never heard anything. Reschedule for today,9 - noon…read more I called at 11:50 am & was told he is one hour late. Why did NO ONE call or text me considering this was day 2? I don't have time or patience with this kind of incompetence.

Return to follow up and check traps. I had rodents in basement and attic. Easy to discuss and…read moreschedule with. Polite and curtious.

Honestly, Orkin just earned a customer for life...the, pofessionalism, integrity, and customer…read moreservice I experienced from Orkin -- and specifically Branch Manager Christopher Sheppard -- deserves recognition. A few years ago, during the height of the COVID epidemic, Orkin installed insulation in my home. Due to the unprecedented supply chain shortages at the time, the insulation that was used wasn't fully compliant with building code -- an issue I only recently discovered. When I brought this to Orkin's attention, Christopher Sheppard and his team responded with an unbelievable level of ownership and commitment to customer satisfaction. They didn't make excuses or deflect blame. Instead, they took full responsibility and went above and beyond to make it right -- replacing nearly $11,000 worth of insulation & labor to ensure everything met proper standards. The professionalism and timeliness of the team were exceptional from start to finish. Chris maintained open, honest communication throughout the entire process and made sure every detail was handled with care. It's rare these days to find a company -- and a leader -- who stand so firmly behind their work and truly put the customer first. Thanks to this experience, I am not only confident in the quality of the work Orkin provides, but I'm also now a customer for life. If you're considering Orkin, I can't recommend them highly enough -- and if you're working with Christopher Sheppard and his team, you can trust you're in the very best hands.

Does great quality work! They actually put time into the work and answer all questions. My yard is…read morebeautiful in warm season and cool season! The way to go.

No experience with Bermuda Lawns…read more.. Weedman did a fabulous job with my old fescue lawn. I was excited to win a year of free lawn care at a festival. UNFORTUNATELY I moved to a new home with new bermuda sod. I have been told that Weedman hired a single resource who knows about bermuda lawns. I now have the worst lawn in the neighborhood and need to replace sod. Too Little too late for me! I contacted Weedman and got a supervisor to look at my weeds. They did not stand by their work - the sod replacement will cost me over $1000! Buyer beware...Not for Brmuda Lawn

LNPC always does a great job. Whether it's our dock or house…read more No matter which technician they send the results have always been positive! Solid service and responsiveness

'DON'T GO FORTH WITH GO FORTH'…read more Got a new HVAC system put in Monday....hasn't worked since installation. I call...house not cooling First it was a bad belt motor ...replaced, 2 days after initial install and yet again, not working. After yet another lovely call ...the manager Jason got back to me informing me 'it takes time to start working' (there are 2 separate units for upstairs and down...upstairs unit fine but struggling with the rising heat from below) Still not working. Call Friday at 5:05pm...office closed with hours Monday through Friday 8-5 with no emergency options....unless you're looking to buy services (website stated it closes at 8) they answer....I pretended. Sent a tech out Saturday who found another major coil defect and had to shut the system down completely (90+ degree weather of course) I requested a new unit since there were two major mechanical issues. Despite about $14,000 manager Jason denies request (after not wanting to speak with me) saying they just replace parts .... IN A BRAND NEW UNIT They hope the part will be available Monday I regret not calling Morris Jenkins...open 7 days a week , and on call. My old unit from the 90s had the house brilliantly cool. So now my rescue dogs, my family and my menapausal hot flashes will be awaiting Monday in the heat.