I am very satisfied with the service provided by Mr. Phillips. He w as friendly and professional…read more The results were amazingly quick. The cost for the service was very reasonable. I highly recommend this company for bug removal. I live in Hickory, NC, not in California, which keeps popping up for some reasons, lol.

I love this company. i was looking for someone to finally get rid of the ant infestation in our…read morebackyard. He has competitive pricing and was flexible with his hours since me and my husband have odd work hours. He acted quickly, figured out where to treat to really hurt the ants and within a few days the ants were completely gone. I have him come down any time i have any kind of pest problem now. Worth every penny.

Consumer Review / Formal Statement…read more My name is Rommie Huffman. David Johnson bid on and was awarded a project tied to my VA Home Loan. After the installation, he represented himself as the service provider for the full length of the warranty and even listed himself as the contact for any future issues. Despite this, when I reached out for service, he refused to honor his obligation. For weeks he misled me--telling me he was coming, telling me not to hire another provider--yet never showed up. He also refused to provide contact numbers for any licensed providers who could service the unit. This left me with no safe option for warranty or repair. The manufacturer requires that the unit be properly installed and serviced only by trained providers; if not, the warranty is void. That means any error in his installation or failure to service exposes me to total loss. Mr. Johnson was even given the opportunity to comply with the Better Business Bureau (BBB) complaint system, and he refused. This shows he had more than enough time and chances to make it right, but he chose not to. His refusal went beyond neglect--it directly contributed to the worsening of my situation. During the peak of summer humidity, when the system should have been protecting my home, his failure to service left me dealing with mold growth. This is unacceptable, especially given that this project is directly tied to my VA Home Loan. The matter is not closed, and I will continue pursuing accountability. I am a disabled veteran with both physical and psychiatric disabilities. My physical conditions prevent me from going into my crawl space. My mother is also disabled and lives with me. She is extremely allergic to moms and this is the reason the previous owners assisted in payment of this being completed. Mr. Johnson's conduct is not just poor business--it has real consequences for our health, our home, and our rights. He will be held accountable for any and all violations of his obligations.

Johnson Exterminating came out to our house recently after we just bought a house covered with…read morebugs! They had the best price in town and deliver quality service! The owners have been very professional and helpful! We will definitely be using them again!

Highly recommend 5+ Stars. Provided Snake Removal service…read morefor me that was challenging circumstances but he knew what things to do and was successful. He deals with many types of animals and has lifelong experience with "Critters" and also a College degree. Cody is very nice, professional and charges very fair prices.

LNPC always does a great job. Whether it's our dock or house…read more No matter which technician they send the results have always been positive! Solid service and responsiveness

'DON'T GO FORTH WITH GO FORTH'…read more Got a new HVAC system put in Monday....hasn't worked since installation. I call...house not cooling First it was a bad belt motor ...replaced, 2 days after initial install and yet again, not working. After yet another lovely call ...the manager Jason got back to me informing me 'it takes time to start working' (there are 2 separate units for upstairs and down...upstairs unit fine but struggling with the rising heat from below) Still not working. Call Friday at 5:05pm...office closed with hours Monday through Friday 8-5 with no emergency options....unless you're looking to buy services (website stated it closes at 8) they answer....I pretended. Sent a tech out Saturday who found another major coil defect and had to shut the system down completely (90+ degree weather of course) I requested a new unit since there were two major mechanical issues. Despite about $14,000 manager Jason denies request (after not wanting to speak with me) saying they just replace parts .... IN A BRAND NEW UNIT They hope the part will be available Monday I regret not calling Morris Jenkins...open 7 days a week , and on call. My old unit from the 90s had the house brilliantly cool. So now my rescue dogs, my family and my menapausal hot flashes will be awaiting Monday in the heat.

Justin from The Critter Man literally saved my sanity today. I was absolutely panicking because…read moresquirrels were in our chimney and had actually ventured into the house. I cannot even explain the level of relief when he showed up. We had an appointment with another company, I took off work, and they never showed. I called The Critter Man and Justin was here the same day -- which felt like a miracle. He quickly and safely removed the squirrel (and babies omg) then covered up all the holes so this doesn't happen again. He was incredibly kind and genuinely funny, which helped in the stressful situation. Honorable mention to Landon (I think that was his name!) -- he was in training and took it like a champ. I would recommend them again and again without hesitation. 1000% recommend -- though I truly pray I never have to call them again!

The gentleman who came to check my home for bats was super thorough, very knowledgeable, and…read moreextremely friendly. He spent some time poking around places in this house I've never seen and gave us peace of mind and suggestions for things that could be problematic down the road. Highly recommend!

Reeds was Referred to me by my Realtor , I sure am Glad he did , They showed up Right on Time ,…read moreCleaned up this 3600 Sq. Ft. home by 3:30 PM and It Looks FABULOUS , The Crew of 3 Ladies and a Long Time Reed Employee went RIGHT to work , Picked up after themselves as they went , even moved furniture around to get it RIGHT , In this Day of Millennials who are too lazy to do work much less GREAT Work , My Wife and I are Over the Top Satisfied . After we sell and clear the house of Furniture I will have them back to do a Final Clean for the Next Owners ! If you dont use Reeds You are Dumber than a Bag Full of Hammers !!! Nuff Said .

Had to select a star in the rating section in order for the Post Review down below to be an option…read more They were good at first for the last couple of years that I would have them clean my carpets. Larry is the carpet guy who always cleaned my carpet and I give him Kudos for always being so nice to me. I cut ties with them on June 11, 2018 b/c I was told the time was 9am for arrival time. After 10am and no one showed up, I called Reed's and inquired about them being late. They told me they would be at my home between 11:30- 12:30. I specifically do not recall being told this time frame. I would not have gotten up so early waiting on them if I knew they were coming at this time frame but I was told two weeks ago 9am. I talked to a Michelle who turned out to be very rude and unprofessional in her words to me. She would not do anything to fix the issue of being told the wrong time. She suggested to me that she could give me names of other businesses to clean my carpet. Well, I thought this was very unprofessional to be told this. Then Michelle had a nerve to hang up the phone in my face. Now is this a professional way to act? They are not hurting for business. Anyway, I called back and sent a message to Michelle that she cost the company and bad rating on reviews. No customer deserves to be treated this way. So take my advice, find another carpet cleaning place of business. Tina Dula June 13, 2018

Used them 2 previous years and was very pleased. Have called 3 times over 2 week timespan. Always…read moregot answering machine and I left message all times per their vm. Have ever heard back. Will not ever call back. Already told quite a few people my experience for 2026 since I had bragged the 2 previous years. I have a recommendation from a friend for another chem dry company which I am using!

Alberto did an excellent job cleaning our carpet and hardwood floor. He is very knowledgeable and…read moredoes not mind giving you information about the cleaning process.

I have been using their service for many years and each one of the staff members in their office as…read morewell as the guys who treat my home have always been polite, respectful and knowledgeable.

Had a residual issue with ants. Was very upset and frustrated after ants covered a large gourmet…read morepizza I was to serve to guests for New Years--gave rating of 1star. However, had long conversation and few visits to get rid of ants...looing forward to "DEAD ANTS." All staff were empathetic to my needs as also a disabled service connected veteran. They were prompt, very professional--and aggressively addressed the issue--wanting to know what to do to make me a satisfied consumer. Technicians and support staff were equally concerned and went above and beyond. As a professional and former 25 year business owner--I can appreciate their caringness, professionalism and knowledge. I would highly recommend this group of dedicated, veteran owned, business to anyone who has a "pest problem" from ants, fleas, rodents, stink bugs, and other non-helpful "BUGS" to get your yard, home, and crawl spaces "DE BUGGED."