I was court ordered to submit a nail follicle drug test for a custody matter at ADS when checking in I notified the young lady I didn't not have full payment she said it would be ok and asked when I'd have the.rest of the payment due and told me my sample would be took today but not sent out until the fee was paid in full.This young lady was very professional and friendly,she.made a very stressful situation into a relaxing clam experience. After I got back home I received a call from Jennifer who was completely unprofessional right away she asked if I had an attorney after I answered no her whole tone and manner towards me changed she wouldn't even.let me talk without being cut off n talked over, she kept saying what u was told was wrong and they have went under new ownership within the last year,she told me I had to have my payment in by today the very next day or.my sample would be thrown away. She was very judgemental and talk to me as if I were a child not a client trying to comply with court orders. Jennifer never once apologized for me being misinformed or for her staff not properly knowing their own policy. I fell extremely discriminated against and disrespected. I notified Jenifer I'd be contacting the Better business bureau she then emailed the judge slandering my name saying I was yelling in a threatening way all because I was letting her know the way she was treating me was not right and the BBB needs to be notified of how unprofessional she being she treated me as if she had a personal issue with me. Now I.don't even feel.comfortable having my drug test done there I feel like it has been or will be tampered with. I wouldn't recommend going here unless u HAVE TOO and if you make sure you have.your full payment other wise you'll be sure to feel like a piece of crap who can't do anything right even tho your doing everything your suppose to do. read more