Dr. Valerio is an amazing primary care physician. He always…read moregives me time and energy to go through my medical conditions in detail. Would highly recommend!

Dr Valerio has been my Primary care doctor for about five years now. He is very professional and…read moreuses reference manuals to check things when he recommends medications, i appreciate a dr who will consult the manual because i don't expect him to remember everything. I appreciate the clinic does some charity care and has a program to help unemployed people get insurance coverage thru volunteerism. Dr. Valerio has recommended a number of no medication things for me to avoid taking pills for things. I don't do well taking drugs consistently and he has great suggestions if you just talk to him. Like most Doctors they are always in a hurry, but several visits i needed more attention and got it. The office is pretty good about getting you in when you need to see him and the online billing at the clinic is very nice. The process to get there is streamlined and the office isn't overly fancy but effective. I don' t need to pay for them to have a lavish office with my office visit charges. In the years i've seen them, i've never got a late fee, error on a bill, or had to deal with hassles related to the clinic. The onsite lab is very nice as well as the other medical disciplines they have right in the clinc.

Health concerns Medical Assistnts go from one patients…read moreroom to another after touhing cloting, equipment and exam couche covering without cleansing their hnds between patints. There should be hand sanitizer insde or outside the door

I'd give it zero stars if I could. I got scheduled with Dr. O'Hanley for my annual physical. He…read moreshuffled in on his walker with disgusting, cracked bare feet in Crocs, sat down and asked me a few questions. Listened to my chest and back with his stethoscope and pronounced me in good health. No EKG, no reflexes, no exam, no prostate. I called the clinic manager and have gotten no call back. I will NEVER go near this practice again.

The receptionist told me the doctor wouldn't see me after I was FIVE minutes late to an…read moreappointment. This is after I spent $30 on a Lyft to get over there during rush hour. Due to protests which shut down the Burnside Bridge, all the traffic was slowed way down - so I was late due to circumstances outside my control. I had to spend 30 more dollars - after not being see by a doctor for a frightening medical issue - to get home. I contacted OHSU "Patient Advocacy" which ultimately resulted in the office manager of Gabriel Park or some bro in that capacity calling me back. Basically he told me it was my fault (for not being emperor of the traffic?) and tried to pacify me by validating my feelings. Thanks but no thanks - I just want my money and my time back. And maybe for a doctor to give a shit about my health.

Just called @ 1:30 on a holiday and requested to be seen for a what I believe is UTI. Have an…read moreappointment at 2:30! Typical response! Great care over since we moved back to Portland 3 year ago. Had complex surgeries with caring doctor(s). Incredible depth of med/surg specialities, but care is delivered by caring staff. Big hospitals in my experience are focused on procedures, but not an integrated care team. Definitely appreciate the both their professionalism AND care.

Dr. Gragnola is a great doctor - spends quality time with his patients. We've been going to him for…read moreyears, even though the office is 45 minutes from our home. - 1 * The office setting is confusing, to say the least. They send you to one of three areas with paperwork to place in a basket, which you kind of have to search for. There isn't really an order to the patients placing their paperwork into the basket, they take you back in random order. ... see, all very confusing. Although the doctor is great at what he does, waiting for over an HOUR after your scheduled (weeks in advance) appointment not just once or twice - but THREE times is ridiculous. The receptionists have no concept of quality customer service or friendliness, compassion or interest and obviously do not care about your time that is being wasted waiting, without anyone giving you an update. One of the nurses poked their head out and said they were just getting a room ready - 20 minutes later, we were still sitting in the waiting room and had read through all 14 magazines. After the hour + of waiting, we decided to leave and cancel the appointment. We told them we should not pay the cancellation fee [for obvious reasons]. The receptionist said she couldn't get us in for another few weeks and asked if we were sure we didn't want to wait any longer. Really? Would YOU wait any longer? It's not like there was an emergency or that we made a last-minute appointment for urgent reasons. This was a follow-up appointment made three weeks in advance. We said we would not schedule because we would not be returning to the practice; they didn't seem to care. It is a shame that we have to leave such a wonderful doctor, but feel like the time spent waiting was beyond ridiculous. We are extremely patient people!

A friend reccomended Dr. Ceitz to me and am I glad she did! I have had nothing but great…read moreexperiences with her, her staff, and everyone at Fanno Creek Clinic. I have a lot of things wrong with me both physically and emotionally, and she spends a minimum of 1/2 hour with me every time I go to see her. Since she and I are both spiritual, she is always willing to pray with me and you cannot imagine how wonderful that is. She is caring, thorough, compassionate, and concerned. I have two friends who also go to her, and they also have had nothing but wonderful experiences. The clinic Dr. Creitz is associated with is also wonderful. The staff is great and the clinic does all kinds of things for the community that wins them awards. One, year they provided health insurance for the uninsured and their only requirement was that the recepients had to do so many hours of community service. Another time, they gave gym memberships to those who could not afford it. These are but two of the wonderful things they have done and do. Alas, Dr. Creitz is not accepting new patients at this time. But, I could not pass up an oppurtunity to tell you about the most wonderful doctor in the whole wide world. May everyone be so lucky when it comes to doctors.

Revising my original review as I've had additional challenges relating to the incompetence of front…read moredesk staff. I have been trying for three weeks now to get a simple statement showing my payments to MFCC for FSA substantiation and just now received an email bounceback that their office is closed all week. Firstly, it's impossible to reach the front desk - voicemail only. Then they call you back from an unlisted number, so it's impossible to know who is calling. Argh. Then, the doctor requires that you submit new patient paperwork via email for her to review before you are allowed to make an appointment. The reason given is that she might decide she doesn't think you fit in her practice. It then takes a week to hear back after emailing over the paperwork. after which, you need to follow up with them, if you want an appointment. No courtesy call the day before to remind you there's an appointment, so you call to see what's doing there and have to let it ring out and call again. Receptionist answers finally and confirms yes, you do have an appointment. You arrive 10 minutes early, then wait until 25 mins past the start of your appointment time to speak with the Doctor. The Doctor is thorough and nice (if quite defensive about being called out for being so late). Attempts by staff to draw blood - the student MA's attempt is painful and she aborts mission. (Bruise is already looking pretty gnarly) Bring in the senior tech to have a go at the other arm - who can't find a vein and aborts mission after digging around for a bit. At this stage, I've been at their office for 1 Hr 40 mins. They tell me they will write a script to go to a lab and have blood drawn. Knowing my personal compliance level to find the time to drive to yet another appointment is very low, tell them not to bother. Needless to say, despite friendly student medical assistant and thorough/friendly Doctor, I'm still in the market for a new GP. A busy schedule, low tolerance for being gratuitously poked with needles and a general aversion to waiting = this probably isn't the right place for me.

New diggs. Nice place to visit. The staff is nice and extremely personable. Patient care is…read moregreat with honest thoughts on how to take care of your issues. I have been with Dr. Carr for many years and she is one of the most caring and friendly doctors I have ever been to. She makes it feel like a true family doctor visit. Its rumored that in the future they are going to have natural medicines and massage therapist. Its truly a one stop shop.