Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

We would not hesitate to recommend Super Master Appliances! Anvar is very professional and…read moreknowledgeable. He had a fast response to our call for our Bosch dishwasher, provided us with diagnostics and then a detailed estimate with two different scenarios. I was pleasantly surprised to get a call to say he had the new part he ordered from Bosch and he could be here the same day! In and out - and all looks good. We also felt his pricing was reasonable. Definitely worth contacting him for your appliance needs!

This was the first place we went after our 20 year old fridge went out…read more Alex really was so knowledgable and we took our time looking and making our decision. We got our fridge delivered that night and our food didn't spoil. We were able to box up and put in the garage. I'm happy this happened in January so we could put our food out there in the garage. He showed us new, used, scratch and dent and we considered all of the options carefully. It was an easy place to shop and we will for sure go back when our next appliance dies. Thanks Alex! Carla & Mike (West Aurora)

Our experience here was great! The owners both personally went out of their way to make sure we got…read moreexactly what we were looking for. We got all of our appliances in our home updated at an awesome price! Highly recommend checking them out before you look for appliances somewhere else. Recommend 5/5

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Bill was not helpful. Lack of personality and zero ideas to help guide us with our project. Awkward…read moreexperience and left quite frustrated. Would not recommend.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Called yesterday for no heat on dryer & Dylan repaired today! Cost of repair was very reasonable,…read morecourteous & professional! Highly recommend!

Best appliance repair around. I have had so many different appliances fixed by them including…read morewasher, dryer, stove and refrigerator. Highly recommend!

I commute all the way from Chicago to purchase these bars of soap and now I purchase detergent, I…read moreliterally can't get enough of this place and I can't recommend enough. My whole house smells beautiful

This place is amazing!! Their bath bombs are THE BEST. They have so many unique scents and…read moreofferings like soaps, fizzes, bombs, lotions, and more. The staff is so sweet and are always happy to offer help or suggestions.

Isaiah and Fabian were very helpful and friendly. Some items were out of stock, but other…read morerecommendations were made. Thank you!

Online customer service is ass. Never going to this location. I've been on hold for over 1hour. And…read moreit keeps asking to use ai. I'd like to talk to a real person.

This is the second time I have used Pac's for appliance Repair. He came on the same day I called…read moreboth times. He is reasonable in what he charges and knowledgeable I will use him again if I need appliance repair.

Very reasonable and easy to work with. Fair price as he fixed it for me without charging extra.read more