We have had the misfortune of using this shop twice in one year. Not misfortune because of them but 2 accidents in one year just sucks! They made both experiences so much better! From beginning to end they were incredibly professional and they kept us in the loop on everything. When we got in our first accident the insurance company sent us here. We are from Los banos but our accident was in Morgan Hill and the car was drivable but pretty damaged. They had us in that morning to review the damage and get an appointment set up. Everything with that car went smooth they even offered to paint the rest of the bumper (which was badly chipped from normal wear and tear driving it over Pacheco pass every day) for a very small fee since they would already have the matching paint! When our next accident happened we knew EXACTLY where we wanted to go. This accident was much worse as the car was not drivable so we knew this would be a longer process to begin with. More than once we got a call that they had everything done but on the test drive things weren't right so they wanted to take it back and make sure it was perfect before we got our car. THAT is what we like about them. Some people might not appreciate having to wait longer and longer but we wanted it done right the first time and not have to come back in a week because of issues. It was nice to always be in contact and know what's going on at all times. We will ALWAYS be using them for any repairs we may need. They have made us forever customers "by accident" ;) thank you advanced auto body for taking such great care of us and our vehicles! read more

Good as it gets!!! I would give 6 stars if I could. Just about sums up my experience with Advanced Auto Body. Being in this accident was one of the scariest experiences of my life. But to get my little blue Honda back as good as new was something that made me feel whole again. I was super impressed at the professionalism of the entire staff there. Everyone was so kind and caring. They kept me up with everything going on with my car and it's care and repair. They kept in touch with the insurance company and kept me abreast of what was going on. I loved the text messeging they sent to me regularly letting me know of the progress in the repairs. I was promised it on Thursday and Paul called to say it would take a little more time but he wanted it done right and it would be done on Monday. Friday Paul called and said they worked last light night and my little car would be ready today. Yeah!!!! I picked her on Friday......Good as new (Maybe better). I could not be happier. Paul even call the next day to check and see if everything was okay and to my satisfaction. Absolutely. If I ever need help with body work again I would not hesitate to call Advanced Auto Body. I have told several friends and highly recommend these wonderful caring and professionals. Thank you so much Advanced read more

We used Advanced Body several years ago and recently had to visit them again to replace a fender damaged in a parking lot incident. Their front desk person and adjustor were both very friendly and professional. They explained what was to be done, how the insurance would work, and answered all our questions. We were due to have the car back on Friday afternoon unless there was a problem with parts in which case we would receive a call. We did receive that call and were told in a very apologetic manner that the used part they ordered under insurance company guidelines was not acceptable to them so they had to order a new part from the dealership. This would delay our car's repairs from Friday until Monday. We were told that the car would be ready Monday at 5:30 - we were there a few minutes early and the car was ready and waiting for us. Again received prompt, courteous and professional service and an explanation of the repairs that were done, warranty and insurance information, and instructions to care for the newly painted fender. The work was excellent and we also received a phone call 3 days later to check in and ensure that we were happy with our experience. Would definitely use Advanced again and also recommend them to our family or friends in need of a body shop. read more

It's very rare that I ever leave my car over night at any body shop/dealership (usually because I do all the work to my car personally). Ive always had the fear that someone will take my car for a joyride like all these horror stories you hear about at other places, but when I left my 350z over at advanced auto body I felt very comfortable and assured that David would take care of it. I was quoted that replacing my front bumper plus painting it and mounting my new wheel would take 5 days and I believe they got it done in 4 and when I came to pick up my car it looked amazing. I was very impressed with the customer service, time it took to fix my car, and the quality work they did. I made sure to check the corners of the bumper to see if they missed any spots or even for paint runs but it was perfect I couldn't have been more happy with taking my car here. I know for sure if anyone ever hits my car again or I need some kind of body work done I will not think twice about coming here first. And I forgot to mention they returned my car all washed and clean which definitely added to the 5 stars! read more

I recently had the pleasure of working with Luis at Advanced Auto Body in Morgan Hill, and I couldn't be more pleased with the service I received. From start to finish, Luis was professional, knowledgeable, and incredibly helpful. First, let me say that the team at Advanced Auto Body did an amazing job repairing my car. They were able to fix the damage quickly and efficiently, and my car looks better than ever. But what really stood out to me was the level of customer service I received from Luis. He was patient and thorough in explaining the repair process to me, and he answered all of my questions with a smile. He went above and beyond to make sure I felt comfortable and confident in their work, and he even helped me coordinate with my insurance company to make the process as smooth as possible. Overall, I would highly recommend Advanced Auto Body to anyone in need of auto repair services in Morgan Hill. And if you have the opportunity to work with Luis, you're in good hands! Thank you, Luis and the team at Advanced Auto Body, for your exceptional work and customer service. read more

Advanced Auto Body Shop is definitely a five star service. The staff is friendly, professional, organized and helpful. We filed a claim for repair from gravel damage to our car. Initially, rather than approving repair, the insurance company considered the car as salvage and wanted to write us a check. They assessed the cost of repair was as close to the value of the car. We didn't agree and Annette, our estimator, also didn't agree and vouched the car was in great condition to justify repair. As a result, the insurance company went along. Thank you, Annette! Advanced promised to have the car completed in 9 days. They were done in 7. Each day we received a progress report via text and email. They provided drop off and pick up of the vehicle and were very thorough and in all their work from start to finish. As far as their workmanship, the vehicle looks brand new. We are very satisfied with Advanced Auto Body. They exceeded our expectations and we would be pleased to recommend their services. Thank you to all the staff! read more

I had an amazing experience with Advanced Auto Body! Pedro was super helpful from the start. He really listened to all my concerns about my vehicle that had recently been stolen. When I got it back after the repairs, it looked brand new. He fixed every single detail, and I couldn't be happier or more satisfied with the work. The entire company was wonderful. At my first appointment, the lady at the front desk made everything so easy. All the paperwork was quick and hassle-free. The same thing happened when I picked up my vehicle smooth and simple. I also really appreciated the updates they gave me throughout the process. They finished my car in less than a week, which honestly impressed me because I expected it to take longer. Everyone there was kind, professional, and extremely helpful. I totally recommend this place to anyone needing auto body work! read more

All State in Gilroy deal with two body shop for my fender bender and I chose Advanced Auto Body because the one in Gilroy has one review with a single star. The service is very good and the Paul is very professional. Adv replace the front passenger door (the dented one) as Paul had told me. When I went to pick up my car, two day ahead of schedule, the repair is great. When I check the interior of my car there are white spots all over the front driver seat, center console, and seat belt. I pointed them out to Paul. He took the car to back of the shop and have it cleaned while I went to return my rental car. When Enterprise drop me off about half hour later, all the spots were cleaned. I'm happy with their work if the insurance pay for it, but their estimate is one of the highest if you have to pay out of your pocket. read more

Wow, I would say I highly recommend Advanced Auto Body, especially for owner of high-performance vehicle such like mine. Throughout the entire repair process, Jose, Angel and Marco demonstrated exceptional professionalism by maintaining consistent communication and providing timely updates. Their courteous manner and efficiency made the experience both swift and seamless. The shop's environment was remarkably clean and welcoming, which further enhanced my confidence in their services. Upon receiving my vehicle, I was also touched to receive a thoughtful letter from Megan, adding a warm and personal touch to the overall experience. Advanced Auto Body clearly prioritizes customer care and quality workmanship, and I would confidently recommend them to anyone in need of auto body repairs. Thank You Once Again read more

I recently had a rear-end collision and cannot express enough how grateful I am for the exceptional service provided by this auto body shop. From the moment I walked in, I was treated with utmost respect and professionalism. The communication throughout the repair process was outstanding, keeping me informed every step of the way. I must highlight the excellent customer service skills of Pedro, who went above and beyond to ensure my experience was smooth and stress-free. His attention to detail, patience, and dedication truly stood out. Thanks to him and the entire team, my car was repaired impeccably. I highly recommend this shop to all my family and friends. Their expertise, combined with the outstanding customer care, makes them the go-to place for any auto body needs. Five stars without a doubt! read more

I don't normally write reviews, but this auto body shop deserves recognition. I came in after a minor accident left my car with a dented bumper and some scratches. The staff explained everything clearly. What repairs were needed, to the timeline, to how the insurance process would work. Flawless repair!! My car looks brand new, like the damage never happened. The paint match is perfect, and they even detailed the inside for me. They stuck to the timeline they promised, which I really appreciated. Everyone was friendly, knowledgeable, and went out of their way to make sure I felt taken care of. It's rare to find a shop that combines high-quality work with this level of professionalism. Highly recommend to anyone needing auto body work. I'll definitely be back if I ever need anything else done. read more

Well here I am again needing the services of Advanced Auto Body, delighted with their services and happy to write a positive happy customer review. David Natt is the BEST!! He is one of AAB's estimators and does an excellent job at explaining everything, getting the right parts and making sure they will meet your expectations, while all along treating you like Royalty. While discussing my repair, I inquired about detailing, which pleasantly they provide. I opted for it since my car had not had a decent wax in awhile. All I can say is WOW!! My car looked like a million bucks when I picked it up and it was ready ahead of schedule! Thanks again for a great repair, SUPER customer service by the office staff and estimators, well just everyone. Very Happy Customer, Jackie Ramsdell read more

My Jeep Cherokee was rear ended resulting in pretty extensive rear end damage. The crew at Advanced did a fabulous job in repairing it, and it looks good as new. The job took longer than it should have but this was the result of the insurance company's recalcitrance and tardiness in authorizing payments. As a matter of fact Advanced was great about hounding the insurance company and giving me timely unsolicited updates on their progress. Kudos in particular to Justin who was my point of contact on the job. He was very professional and did a great job keeping me calm and well updated as the insurance company dragged its heels. You can take your auto there confident that you will be dealt with competently, professionally and with the utmost courtesy. Ashley M Morgan Hill read more

We had a great experience with Advanced Auto Body. They have great customer service! When we went there, they did a comprehensive evaluation and gave us a good price for the work. They then followed up to get us scheduled. When we dropped the car off, they already had the parts ready. They gave us an estimate of 4 days to do the repair and checked back with us at the end of the first day to reconfirm the 4 day turnaround. At the end of day 3 the car was done and they said that they could leave the keys in the car if we wanted to pick it up after hours. After we had it back 2 days, they called again and asked if everything was OK and if we had any questions or concerns. Great customer service! Great follow-up! Great at meeting commitments! read more

I had my fender replaced in January (backed into wall - long story). In June I had to have it replaced again (blown tire on freeway ripped bumper, ripped away from bolt). The first time I was very impressed with their business/ insurance process, professional behavior, and the final product. The second time I was even more impressed! I've had no insurance claims for over 20 years and then two - for the same thing - within 6 months. They are so consistent in their approach and customer service, it takes me back to when ALL companies cared about customer satisfaction (remember that?) From intake process, through estimate process, to final delivery they are superb. I can't say enough good things about this business. read more

My husband and I have used Advanced Auto Body several times over the years and can't be more pleased with the service. Today, I stopped by to see if the could fix my rearview mirror that fell off the window! They didn't have the proper glue and would have to order it. Sal said if you go pick the glue from O'Rielly's I'll find somebody to help you. So that's what I did. They attached the mounting bracket for me and taped it down so it could dry. Sal explained how to attach the mirror on the bracket once I let the glue dry. When I asked how much I owed them he said "Don't worry about it!!" Now that is customer service and why we will continue to frequent Advanced Auto Body - although I hope not that often!!! read more

Please consider this a fervent shout out for Advanced Automotive! I have been a customer for years, and it seems that whatever I have needed, and whenever, they have been able to respond with utmost professionalism, excellence in work, and all in a timely manner. Most recently, a head light assembly, long out of warranty, began to sport a burned out appearance. Mike Stefani, general manager, on the spot offered a rapid replacement at a more than fair cost, despite the intervening years since the original installation. The new assembly, sparkling, was in place within 24 hours! Just one more and my most recent outstanding experience with Advanced Automotive. I recommend them highly! read more