waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

I recently purchased my home and it has its quirks. One happened to be the toilet. You had to hold…read morethe handle down through the flushing cycle. Not terribly important but annoying. Got tired of it and Mike answered my call for help. Not only did he fix the toilet (totally rebuilt) he found another problem I wasn't aware of. Excellent service, low cost, and no stress. Couldn't ask for a better company

From the owner: To serve you and for the fastest Response , please call or text the number listed. We currently…read moreonly accept check, cash, Apple Pay, Zelle, and Cash app. We also beat out any estimate provided by a reputable company. Specialize in plumbing service, sewer, drain cleaning, camera inspection, and all your plumbing repairs, most importantly at the best rate. Also provide tankless water heater supplied and installed with the best tankless on the market at price no other company can match. listed.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.

This was the 2nd time I hired them for a required Madison Heights rental furnace inspection…read more Garrett Cross came out. He was on time, called when on his way. He was very professional and thorough, answered my questions too. Price was good, would use them again.

I'm very happy with the equipment they installed, that is 5-stars all the way. It works very well,…read moreis ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Edit: We just had them back out to install a new ductless mini-split system to cool our home and their work was, yet again, top notch! They were prompt in coming in and providing an estimate, helped match us with an electrician to get power to the unit, provided us consultation to help ensure we got a unit that would suit our needs today and tomorrow without overpaying, and then did another beautiful install. For both heating and cooling they are prompt, courteous, and I've never seen cleaner work. They are neither the cheapest nor the most expensive estimates we received, but they are the absolute best value for the money you're going to spend.

I called and they sent someone out the same day, within hours. I had been procrastinating because…read moreof the quotes I had been given. Mr Pipey beat the prices of two competitors. They provided fast, friendly service, and they also included a shut off valve for the dryer. I didn't know when I bought a new dryer, I would also need a new gas line because the old copper one was not up to code. He does not accept checks, so be aware of that.

Great company. Reasonable pricing. And even better service! Jarrod and Brandon were fast, efficient…read moreand professional. And they clean up behind themselves for you to enjoy after they leave. 5 stars all the way around. We will definitely use them in the future. And will recommend them to anyone who will listen!

They came within the scheduled time window and completed the work promptly and with courtesy. My…read moreonly quibble is that they are pricey.

Sam thank you for coming out to my house last night. I appreciate your honesty and support with my…read morepluming situation.

I hired O'Plumbing (Justin Middlebrooks) to install a new dishwasher, and the experience was…read moredisappointing. He charged $295--almost double the going rate in our area--and left the appliance non-functional. We had to unplug the garbage disposal every time we wanted to run the dishwasher. When I asked about it, his response was "hire an electrician." That's not acceptable when hiring someone to install an appliance. If he didn't have the right skill set, he should've been honest and charged only for a service call. A qualified appliance technician later charged $150 and corrected several serious issues: * Drain hose was too low, risking backflow * Dishwasher wasn't secured and tipped forward when the rack was pulled out * Electrical wires were capped but not boxed, which could be dangerous if exposed to moisture All of these were fixed at no extra charge, and the dishwasher now works perfectly. I would not recommend O'Plumbing for appliance installations.

We are extremely satisfied with the service provided to my elderly mother's house by O'Plumbing…read more Devin and Mark let us know beforehand they were on their way, arrived on time, are professional, competent, polite and expertly handled the issues my mother had. They're reasonably priced as well as saving us money by suggesting we buy a part ourselves they could have easily charged us for at a much higher expense. Devin pulled up the part (city required hose bib vacuum breaker) on his phone and showed me the cost difference. He and Mark did an excellent job on all the work done. We would highly recommend O'Plumbing.