They are amazing and treat you great they really saved my but when I snapped a bolt off on my…read moretransmission pan. I was also out of town when they finished they even had the courtesy of dropping it off to my home when I wasn't there so cool of them. Ima a customer for life now

The manager Sean promptly provided a free diagnosis and recommended a wheel alignment at a…read morethird-party shop around the corner for my 2021 Jeep Wrangler Strongly recommend this auto shop

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

I needed to have maintenance done on my car. I was unsure of what needed to be done . I found…read moreJeff's Mobile Auto Repair , and will never go to a shop again. Jeff came to my home , and after a thorough inspection he let me know exactly what he recommended I should have done . He even explained in detail , so I understood . Jeff informed about the cost , and time frame of repair needed. True to his word it was done in time he said, and the cost was exactly what he quoted me. No surprises or unneeded services . Amazing quality service all around. Jeff is very professional, personable , and honest . I will be recommending him to all my family and friends. Thank you Jeff for your quality work , and for going above and beyond . You have gained another loyal customer. Kim Chico , Ca

Jeff is just as knowledgeable & experienced as any auto mechanic shop, but he is straightforward…read moreand helpful, and works with a strong moral compass. Most auto shops have to pay at least a dozen employees and pay rent so they jack up their prices or offer services that don't really need to be done. It's just business. But thankfully Jeff doesn't run like these places. He took care of my car's needs efficiently and at a fair price. My fiancé and I are so happy we found our auto mechanic! As far as the negative reviews go, they are unfortunate, but they're also years old... it's absolutely apparent he took them to heart and adjusted himself for the betterment of his business.

Brought my truck in for an AC system fill. The team pointed out a few issues I didn't resolve and…read morefixed them. Definitely caught my mistake and really appreciate the workmanship, speed, skill, and great value. Strong recommendations based on my experience. Great Job Jose!

Excellent service from people who actually care about the work they do as well as their customers…read more Highly recommend.

I took my 2008 corvette to dirks as it was leaking and started to overheat. It was a Saturday so…read moreafter waiting until Monday morning I received a call from Omar at 8:15am sharp the service advisor. He told me they were going to work on it right away and so I said great! After confirming that the water pump had broken and that they could have it repaired the same day I was very surprised and impressed. I did get a little concerned with the estimate but up to this point everything had gone better then expected so I went ahead and told them to get it repaired. Later that afternoon I got a call telling me that The job was done so I went in and picked it up after they let me know about a payment option which I qualified for and all was good again in my life!! The job carries a two year or 20,000 mile warranty and I even had my original cost for the inspection returned to me which I needed. I highly recommend dirks transmission and repairs to anyone with a small to large repair and need it done quickly and with complete professionalism. I will be going back for any future repairs and maintenance needed on my daily driver C6 Corvette 2008. Thanks Omar and the entire staff at Dirks auto repair. I wanted to post an update as of the end of the week of the repairs being completed and I did take my car back to Dirks because of a smell of antifreeze and just wanted to be safe. So there was a small leak in a heater hose that went undetected during the final pressure test performed. Omar told me to bring it in and we can take a second look so I did and it does happen, there was a small leak in a heater hose and it needed to be replaced as well. Now after all is hopefully done and the smell goes away I would still recommend Dirks in oroville for any repairs needed on your vehicles Sent from Yahoo Mail for iPhone

Service , was the best thing!! Spoke intellectually to me ,…read morei made decision . With extraparts sent withme

We had an issue with our trailer brakes not working. I called Joe and he showed up with a 1/2…read morehour. Had us back on the road home within the hour!! AWESOME mechanic with very fair prices!! THANK YOU JOE!

We were in our way to Burning Man and had a belt go in our rental RV. We called Joe and he was to…read moreus in 2 hours - then had to go back for more parts. He was so accommodating. We thought we wouldnt get the RV fixed, but he worked on it until he fixed it. Then as we were leaving, he noticed that a headlight was out and fixed that too. We highly recommend Joe. We are so grateful for his services!!

Thanks to you all. Your technicians and everyone I spoken with has been so courteous and took the…read moretime to explain details. That's very refreshing. I really appreciate your diagnostic with pictures and suggestive repairs. Thanks for the wonderful service. I want everyone to know that this is an awesome, professional local business that backs their work and there is no need to look elsewhere. Thanks. Sheila Mastelotto

We take multiple vehicles to Darren and I've never trusted a mechanic this much. All of the work…read morethat they've done if there's ever been an issue with it that's not your fault they will fix it and make it right. Also I highly recommend getting an inspection done with them, they give you a comprehensive list with pictures. Overall this is the best price from honest hard working professionals.

I needed help and it was urgent . . . they fit me in immediately and addressed the problem I was…read morehaving with my rear brakes. The owner is so nice and professional . . . he found and fixed the problem in no time at all and I was back on the road taking care of my customers without a hitch. I can't commend this company enough! I would go out of my way to use this location every time.

Extremely frustrating experience. I prepaid for an alignment through Groupon and made the commute…read moreto Big O Tires in Oroville specifically to have my car serviced first thing in the morning. When I arrived, I had to wait about 10 minutes because there was nobody available to help me. When someone finally came out, I was told that I needed an appointment. I explained that I had already prepaid through Groupon and that I had made the drive out there specifically to get the alignment done that day. I was told the soonest they could fit me in was next week. If an appointment is required to redeem a prepaid Groupon service, that should be clearly communicated before customers purchase the service and make a long commute to the location. It was a complete waste of my time and extremely inconvenient. I would not recommend this location based on my experience. The customer service and communication were very disappointing, and I will be requesting a refund for the service I prepaid for.

I had the oil plug fall out of my pan. Joe's was suggested by the tow truck driver. They got me…read morein, had the part there in under an hour, and me back on the road quicker than I thought was possible. They got me out of a bind quickly. I had a great experience.

I've been using Joe's auto now for many years, Matt, Joe, and Fabian treat me like family, they…read morelisten to and tolerate my opinions lol. Many times they have only charged me a nuisance fee or even no fee for minor things I just couldn't figure out or do myself. They don't lie or deceive me about things to get business, or cheat me on the parts or bill. Sometimes it costs a lot to fix something, but good work isn't cheap and cheap work isn't good and they stand by their work and warranties. I am grateful that I have a place, and a team, I can take my car to and not have to worry. My sincere thanks to the team at Joe's Auto.

Sam, the mechanic, worked on my VW Beetle recently, and he did an outstanding job. He was very…read morethorough and it was easy to understand his explanation of the problem my car was having. He repaired it without doing anything extra; he did just what I wanted him to do. He diagnosed and replaced a vacuum hose on the turbo, and it now drives better than it has in years! I highly recommend this shop, especially Sam. Great work!

they overcharged me for a battery i told them i didn't need, $300. on top of the $1600. i paid for…read morerepair on my old model mazda, which btw, broke down 4 months later...and the repair that made, was the main problem to this breakdown... who puts a $300 battery into a very old vehicle that has over 200,000 miles on it and after they were told three times that i didn't need a battery didn't want a battery then they proceeded to call and ask my daughter who said yes but never thought it would be $300 who charges $300 for a battery they also wanted to charge me $120 to change the oil hello they are ripoffs