(December 2022)
Armstrong was recommended by a friend and my…read morefamily has been coming here for around 4 years or so. I've only spoken to John, so naturally I always look for him when I have car trouble, but I'm sure Bob has worked on my cars too. Both gentlemen are wonderfully nice, polite and respectful.
In the last few weeks I've been coming in and out for several family cars. I know nothing about cars and John is aware. Haha So he's always giving me advice and helping me make the best decisions.
For example, some parts don't need to be fixed immediately, so he'll tell me to wait. Also, some parts shouldn't be fixed because the car is too old and it's not worth it and so on...
Furthermore, I was having muffler issues and John recommended Tony's Muffler And Radiator Service (8516 Garvey Ave, Rosemead, CA 91770). He even called them to let them know what I needed because another shop (East LA) tried to take advantage of me and I was feeling anxious.
Moreover, the guys are precise and swift with repairs. One day I had to tow one of the cars to the shop. It was almost 5:30pm (closing time), but John jumped immediately at the car. Next day, around 10am he calls to tell me my car is ready to go.
John's inherent good-heartedness and kindness is what I love about Armstrong. This directly reflects on their work ethic and how they handle each repair. Their labor costs are fair and for parts it really depends on the car/model.
From my experience with the guys, I highly recommend them. Thank you John and Bob for taking care of me~
(December 2024)
Since December 2022 I've had three cars that I've taken to Armstrong. The gentlemen, Bob and John, are dedicated to their craft. Their knowledge, experience and skills are exemplified through every diagnosis, repair and/or routine automotive maintenance. Their work ethic continues to be impeccable and I trust them completely with my car/s. One of the many things I love about Bob and John is that despite my limited knowledge they will thoroughly explain each dashboard warning light/issue/repair in depth and answer my questions genuinely.
The work they've done for me so far includes suspension system, alternator, battery, battery terminals, engine coils, spark plugs, coolant reservoir, ECU, oil change, transmission fluid, tire rotation, engine/cabin filter, fluids (steering wheel, wiper fluid, brake fluid, coolant), tire pressure, headlights, transmission rebuild, sensors, radiator, engine mounts and brake pads.
Thank you John and Bob for taking care of me~