I bring all my vehicles here. 2010 Mercedes GLK, BMW 2006, and a 2000 Ford Ecoline. Wilson is as honest as they come and is always looking to get you the best price while getting the job properly on my vehicles. I've been coming for at least 3-4+ years and I'd come here without hesitation when I need anything fixed. If you're having any issues with your car, have Wilson take a look to get it addressed to avoid any major issues. read more

Being very local, it's convenient to just drive down the block to get basic auto work done such as a quick oil change, nail from tire out or just needing a mechanic to look at my cars to see what the diagnostic may be. Oil change is done so quickly, you'll have old oil residue that hasn't been completely drained. Good thing is they'll remove a nail from your tire and plug it in without charging an arm and leg probably like $15 for labor & material. But my most recent experience has dominated all the other worst experiences. I needed to get my FIRST smog check for a new car I bought in 2019. it didn't pass and was advised to drive at least 100 miles, gassing on the fwy at a high speed to trigger the sensor so the smog will pass. I had my dad use my car for a whole month since I had no need to leave the house, and once the 100+ miles was added to my odometer the car was taken back to see if it will pass smog. Wilson said to leave the car Saturday through the weekend and it'll be worked on, it'll be done by Sunday/Monday to make the car pass smog. It's my first smog check and I actually need my car on the weekends for work. I had my partner help take my car to another smog shop to check it out and they advised something that made more sense which is to take my car to the dealer for a recall clearance. Dealer helped and took the car for one short drive going 0-60mph to help "clear" the sensor. Finally passed smog check. Moral of the story, this place will take an upfront non refundable payment of $60 for smog check, it failed , and $20 to pass next time adding on 2 visits in between to recheck and still fail. They take advantage of stupid people that don't know better. I even called to speak to Wilson and was handed off to someone else to try and explain to me what's up. Keep your family and yourself away from this place unless you have money to toss away for no reason and with those 100+ miles, I had to splurge on new tires. No bueno aquí. read more

This is a great shop to bring your car for any service and very friendly and reliable and experienced mechanics. Wilson is a great and honest person and he will give you advise and options as to what needs to be done to your car. read more

After spending over $ 2,000+ there to fix my vehicle, I realized that I need to find another auto shop that does not over charge its customers. It used to be a decent auto shop. But the quality and the overall pricings in the past year(s) will eventually lose all its loyal customers. read more

Awesome service - Great value and honest assessments! Would recommend this service to everyone!!! read more

I had taken my Toyota Tacoma to had them rebuilt my engine . I thought because they were Vietnamese which are my people which I had thought they can be trusted . Little did I realize that they send my engine rebuild out to another person , ( sub contract ) . I was told that my truck Tacoma was done and ready for pickup . When I got it back , my Tacoma engine was not any better . I brought it back and try to give another . Towards the end they gave me the run around . This mechanic shop doesn't not deliver and specialize in what they do , who costed me $3000 . Hopefully one day, Karma wewill bite them in the ass for all the shady business that they do. read more

I come to this place out of convenience. I wouldn't typically recommend this place to get simple things done such as an oil change unless it's a last minute choice! Due to my procrastination I've came for an oil change a few times & the owner changes the prices all the time with an excuse like he's giving me top tier oil when he's been giving me the same oil I've gotten the past few times.. Sometimes I feel like they speak to me like I'm clueless because I am a girl, because when I have my dad come, all the prices are cheaper for some reason.. I mean they get the job done, so I gave a 2 star, but go elsewhere if you can! read more

0 star if I could! Took my car here to get a wheel stud drilled out because the lug nut snapped. Gave very clear instructions to not damage the wheel and if it would be an issue, to not take the job and give me my car back. They took my car and drilled my WHEEL instead of the STUD. When I picked up the car, the mechanic even stated "Well at least I saved the stud!" They were proud to destroy thousand dollar wheels to save a $20 stud...And on top of all this, they were very unapologetic and gave a lot of attitude when I expressed my concern. When I tell you this is the worst shop in Rosemead, I am not exaggerating. read more

Went in because my air conditioning wasn't blowing cold air. I spoke with Wilson and told him that there was a coolant leakage and wanted him to find it seal it and add coolant. After about 20 mins of working on my car he said it was done. I left with cold air . 2 days later the cold air was gone because all he did was add coolant and charged me $130! coolant is no more than $40 in auto zone. went back and he didn't refund me or offer to seal the leakage. I'm out $130 bucks. stay away from here. they will do anything they can to scam you out of your hard earned cash. read more

Quick and friendly service. I called on a Sunday, they quoted me $60 for a smog check and said it would take approximately 10 minutes from start to finish. I got there and someone else was getting their car smogged so I waited less than 10 minutes for my turn. My smog was done in less than 10 minutes and I was charged exactly $60. I didn't give 5 stars because they need a waiting area for customers. There was 1 office style chair behind a car that was partially in the shade with stacks of newspaper on it, not sure if that was for customers. They should have a few chairs in a shaded/covered area to protect customers from the heat or rain. read more

I needed to get smog check done. And Wilson and his team was able to get that done quickly. I also wasn't being upsold anything like one of the reviews on here. I work in the automotive industry and the reason you're probably upsold something when going in for a smog is because your car won't pass smog. Because your car isn't able to pass smog work needs to be done to your vehicle to have it pass smog. And yes sometimes it can cost up to $1,000 dollars for the parts and labor. All in all Wilson and his team is one hardworking crew. Give them a shot. read more

Went in for a smog check, paid over $1000 for repairs. It's partly my fault for believing them. They always try to up-sell making you feel insecure and got conned hard. Oh well, lesson learned the hard way. You live and you learn... read more

Listed as a Toyota/ Lexus Specialist. Owner is not the nicest person to work with. Work is average. Noted a crack on my air box but was ignored. Work: 3 Cost: 2 Service: 3 read more

9/24/17 I have a nail in my tire and i wanted the guys to take a look and patch the tire. I came in around 9AM and they told me to wait about 15 minutes. I ended up waiting 40 minutes gave up and decided to go a different shop. These people are unorganized and some of their workers are chilling by the smog check center on their phones and not helpful at all. would NOT recommend. Also, their shop is located on the corner lot, I saw their workers drive over the sidewalk ramp, which should be designated for pedestrians in wheel chair. Totally not safe and the city should be notified. read more

I haven't had a bad experience and I've been coming here for years. They have been pretty up front with me and have done what they said. Wilson is super nice and fair in price. I felt that how you come off dictates how they respond so I have had only pleasant service. read more

TL;DR: An honest, but careless shop. Been taking our Acuras and Toyotas to this shop for more than a decade. A couple of years ago I decided to learn to do auto stuff myself, starting with oil, coolant, and transmission fluid changes, and progressing to valve cover gaskets and most recently, a timing belt. Now that I know what I'm looking at, I see that the repairs by Wilson were done with good quality parts, usually OEM, and doesn't charge a whole lot. The problem I have is the carelessness of the mechanics that work for him, as I have discovered two problems now with the work they did. First, they cross-threaded one of the lug nuts which then caused the lug bolt to shear off the hub assembly when the wheel had to come off for tire rotation. Any decent mechanic should know that even if you must use impact tools to tighten fasteners (which is already lazy to begin with, as impact tools should really only be used for loosening), you should start the threads by hand to make sure you're not cross threaded. In this case the mechanic loaded the nut into the impact socket and just forced it on, resulting in an extra repair job to replace the hub assembly. Second problem I discovered on one of our other cars was a broken timing belt cover and a stripped dogbone engine mount bracket, likely again from the overzealous and careless use of impact tools. Suffered a sunburn at the El Monte LKQ junkyard looking for replacements for those. I'm glad I saved the money I would have likely spent on fixing more careless damage and bought my own tools to do my own work instead. YouTube is awesome for DIY, with channels like Scotty Kilmer, ChrisFix, Eric the Car Guy etc. Nobody else touches my cars ever again. read more

My friend needed an emergency oil change. Found this place. Got it done quick with a reasonable price.

They cut the wires on my battery in the back they also cut the wires to my air conditioner in the front 2009 Toyota Prius this business is no good they're not reliable and there a cheat do not use their services James F. Bad business very dishonest, and can't be trusted, I don't recommend anyone to do business with Wilson's auto on Rosemead. read more

My dad introduced me to wilson and i've been going there ever since. the prices are reasonable,and their mechanics are real good (i've been driving my car for 10 years now and no major issues). You can tell they are good by the steady stream of loyal customers that fill up their garage everyday. If you go on weekends, be sure to go early in the morning (before 10) or else you'll probably have to wait. Wilson speaks english well and also one of their mechanics stephen (cool guy) speaks perfect english so no translation problems there. read more

My family has been coming to Wilson for many years and we don't trust our cars with anybody else. His prices are extremely reasonable compared to others and he always gets the job done on time! Thanks again Wilson! read more

Wilson Complete Auto Repair - Auto Repair Near Me - Rosemead, California

04/12/2015 They block my review and said "This review has been flagged for violating Yelps Content Guidelines." I have pictures that I can tell eveyone what I said is true. I also have the payment from my Credit Card record. They were not nice. http://i.imgur.com/gJJAO8t.jpg http://i.imgur.com/6EfQQrG.jpg 11/04/2014 The store know how to fix car electric systems, but the price and service was terrible. They look like a pirate! Be careful!! My Honda car's light showed me I have to reset my SRS. I googled it and I found I can do it by myself, but I wanted to check my car just to make sure it is safe. I googled "Chinese Auto Repair" and found a good deal. Someone said the store is inexpensive. So I drove about 1 hour to Rosemead form Irvine.  The nightmare was just starting. When I went to this car repair shop, I had to wait for 5 hours!! Not only me, but the other customers. The man didn't care me too much. He just did anything he wanted. Because of the price, I thought I could stand it.   Finally, the man came, and reset my SRS in 3 min. He didn't check anything else and he said $50!!! I said WHY? You didn't check my car at all, you didn't do anything to fix my car,  and you didn't tell me how much I have to pay before you fixed it. He answered me because he had to pay for his Employee for 5 hours to watch my car. I felt ridiculous. I don't want to argue with him. I know they are pirates. Finally, I paid. and I drove back home. I will never ever go to this store again. read more

I LOVE Wilson's Complete Auto Repair. I think that they are very honest & the owner tries to give you the best deal. He cares more about keeping you as a regular customer than about milking you for money, which is a trait you don't really get to see that often anymore. Definitely a good place to go to for just about anything. read more

Wilson Auto Repair has always been my go-to anytime I need work done. The owner is trust worthy, and always does a quality job. You always feel trusted and safe in their hands. He did an oil change and rotated by tires for $30 when it would've cost me $110 at the Honda dealership. It's great to know a reliable mechanic! read more

I start coming here like about couple of years ago I was recommended by a family friend. The service is great here. They are really helpful. When there's a problems they will even show you what is wrong with the car and give you option what to fix and what not to fix . So you don't have to waste money are useless stuff. Any car problems from electric,motors,transmission, and smog. I would always come here. Wilson is always giving the best price in towns. If you have any problems you can also ask his son William. I recommend nice ,friendly and helpful. read more

A friend recommended Wilson's and I've been coming here for the past few months. Very pleased with their services! Reasonable pricing. Will continue making business here. Thank you! read more

Not coming back. Brake inspection took like 5 minutes. Could not observe work being done because car was "moved". Basically it is a rushed dirty environment at regular price. Surely there r cheaper reliable in this area. Didnt yelp 1st. read more

Been coming to here to get my vehicle oil changed for the past 2 years. Prices are reasonable, however, the prices are never exact, usually different by a $1 here and there. However, oil change is quick and they are always super friendly amd are super accomodating if I'm in a rush or whatnot. read more

A good mechanic hard to find,but not at Wilson auto. Most of his guys have dealership experience and it shows in the work they do. I have taken a few cars there over the past few years and have always had good service. from maintainance to major overhaul they can handle the job. Love these guys and they have great prices. read more

Very nice service I had my car fixed here several times since I got my car. Friendly and professional!

This is a great place to take your car, you get what you pay for and no more. Over ten years of doing business with the owner wilson and I am very happy customer!!!!!!!!!!!!!! read more

Been come here for more than 15 years. I work for a 24/7 Delivery Company and having a good mechanic and a running car is very important. I have a 86 Mazda Pickup Truck and as of today it still drives like I still bought it. I had almost everything in my truck fixed by only them. They are honest men unlike many auto shops. They are cheap, honest, and pros. read more

I wish I had a better experience to relay....and while I would never tell a person where they should or should not do business I can tell you what I experienced and you can make a decision whether this is the business for you. On Tuesday, November 6, 2018- I contacted this repair shop and spoke with Scott. I explained to him that my vehicle had overheated and I wasn't sure why. I explained that I had visited AutoZone and I ultimately delivered him my vehicle along with the information printed via AutoZone. Prior to dropping my car off, Scott explained that a diagnostic test would be done which would tell him what the issue is at a cost of $35.00. A short while after dropping my car off, Scott contacted me via phone and informed me that my brake pads were bad, he would perform a complete tune up and the radiator fan was broken and would need to be repaired which is why my car was overheating. He explained that the repairs would cost close to $700.00 which I agreed to have him proceed with repairs. In less than 3hours, Scott informed me that my vehicle repairs were complete. I was shocked because of the quick turn around and planned to drop my second vehicle off for repairs the following week which we discussed. Later, the same day, my car overheated again. Fri, November 9, 2018- we delivered back to Complete Auto. Later in the day, Scott called and said the issue was resolved as they found an air pocket in the line and resolved it. We picked up my car again and once again the car overheated the same day. Unfortunately, the shop was already closed...was closed on the weekend and closed for the holiday as well...so the vehicle remained parked and on Tuesday, November 13, 2018, we contacted Complete Auto and informed them of the reoccurring issue that was not resolved as we had been told. My wife returned the car that day and again was told that there were air pockets which they rectified and told us again...now for the third time that the issue was resolved. Again, on that same night, the car again was overheating. So again, we contacted them on Wednesday, returned the car and they have had my vehicle for 2 days. I received a called from Scott on Friday, November 16, 2018 informing me that there may be a larger issue that will cost a couple of thousand dollars. I brought my car in, was told that they would perform a diagnostic test to determine what the issue(s) are- if the first issue they find does not repair the overall issue what good is repairing the smaller issue to the customer We paid for a diagnostic test to be complete- which means all the issues should have been disclosed so we could have made an intelligent decision on if the vehicle would be worth salvaging. They repaired "an" issue but "the" issue - the primary issue for me bringing my car in, was not fixed- despite them continuously telling me it was. My initial conversation with Scott regarding my vehicles issues, he told me that the broken fan was causing the issue...that was not true and we paid this company to determine the cause At no point, in any conversation that we had with complete auto, did anyone say to us that the issues we were having could be a larger more significant issue. We were told that the broken fan was causing the issue and fixing it would resolve this issue. That was not correct - if they would have giving me an honest overview of the possibilities of a larger more expensive issue- I would have opted out of doing work on the vehicle Instead, I feel like I was fooled to pay almost $700 toward repairs on a vehicle that would not resolve the more immediate issue, just cause them to profit. I believe this company either knew the larger issue existed and chose to withhold the information for financial gain or they did not do a proper diagnostic test to determine the real issues causing my vehicle to overheat. The fourth time they decided that this could be a larger issues...not the three times prior and not during the diagnostic exam he told me he would perform? That is rather suspicious and demonstrates their severe negligence. read more

This place tries to con you with more repairs than what needed to be done. The owner with the mustache doesn't have any customer service at all. There are plenty of auto shops that can do a far better job than this place. read more

Unbelievable, do not go to this place. The owner was going to charge me 300 bucks for the MAF sensor plus reprogram system. The sensor is 80 at Nissan dealer, and reprograming cost 130 at Nissan dealer. There is not way whole thing will cost 300!!! The owner claimed to work on my car for hours, but they had my car for two days, and I believe they only spent no more than 30 mins on it. So if you need you car to repaired, never ever go to this store. If you do, good luck with your wallet. read more

Started coming here about a yr ago to get most of my maintenance done brakes, oil change, transmission etc. Service was great friendly and a VERY reasonable price. They explain anything and everything for you if you have any questions. Love this place! read more

Took a car in expecting $110 in costs. I even asked the guy twice if this was the cost total. Whether he was lying, or there was a language barrier, it ended up being $550. This is not the first time they did a bait and switch on me. Take your car somewhere else to be repaired! read more

My experience from this place is horrible and terrifying. It's like a nightmare that doesn't seem to end. The beginning of this year on March, I brought my car to let Wilson to took a look at it. Every time I brake I heard a squeaking noise. He told me that my front left pad is wore out. So, he replaced it with the new one. After a few months I can still hear the squeaking sound. Then I brought the car back to him again. He told me my right pad need to be replace. So, he replaced it with the new one. Few more months passed by I still hear can it. This time he told me my two rear end pads are worn out. So, he replaced it with the new one. It doesn't ends there...This time I brought it back now it the rotors disc are worn out. It' like the same routine like the braking pads. I kept on bringing my car back and forth months after months. It's cost me over $1000.00 and the problem is still there. Finally, I have enough with this madness. Two weeks ago I brought my car to the Lexus dealer for them to do the inspection. I went to Wilson and told him what causes the squeaking noise but he refuses to help me. He told me why do I kept on bugging him and he is refusing my service. He asked me to take my car to somewhere else to get it fix. I asked him I need all of the invoices where he brought all of my parts from so that I can call them up plus I still some warranty on it. He asked me to take my car to somewhere else to get it fix. I have never got treated like this before as a customer. He is so RUDE. read more

I tried to start my car and it was a no go. I called AAA thinking it was the battery and they said it was fine. Might be the starter. I googled all the mechanics open on a Sunday and came upon this Auto repair shop. Called for a quote for the starter to be repaired and they quoted about 325. I knew this was reasonable because of how hard it was to attack my engine which is a 2002 Sebring. Got it towed and took it in. Wilson the owner worked on it right away. Within in 20 minutes after dropping it off I got a call not the starter might be an electrical problem and it would cost me 145.00. I asked if he could call me and let me know if it could be fixed tonight if not I'll pick it up tomorrow. Considering they were closing soon and I knew it was late. Next call I get was at about 5:30 letting me know come pick it up it is ready. Incredible! incredible service and Wilson one of the last honest mechanics. Also to be open on a Sunday helps out for such an emergency. All I can say is they had me HELLO. Thank you Wilson for working hard to get it done so I could get to work the next day. Jessica the office personnel for her kindness. This really helped me out. You now officially have my business. I appreciate all the hard work. HIGHLY RECOMMMEND. Two thumbs up! read more