great experience here! William was the tech who assisted me - he tested the battery and replaced it…read morewhen it became obvious that was the issue. he was very friendly and personable and made me feel welcome in an environment that I don't know much about. highly recommend William and the rest of the team here.

Terrible service! I originally went to the True Value hardware store (RICE) to find a bolt for my…read moreold Toyota Pickup. Unfortunately, I missed them as they closed at 1900. I recalled an O'Reilly store had opened up just up the street so I figured I'd have a look and see if they carried bolts. I walk into the store and I am the single customer. Two people behind the counter; a young lade and man. No greeting, no "can I help you"... they were interested in nothing except chatting to each other. I located the small selection of bolts in the store after a few minutes and I asked the young man if he had a thread gauge for the bolt. He responded with "no" and offered no assistance. I said "well then", set the bolts on the counter and walked out. I definitely wont go back anytime soon, if ever.

Fantastic place to go for any of your DIY needs. Recently had a battery that needed to be replaced,…read morebut the top of the battery was leaking and had bad corrosion in the terminal connectors. Service guys told me it was against policy to help bc if the connector snapped it'd be a liability thing. No problem - what surprised me, though, was they stopped by to check in on me regularly while in the parking lot, asked if they could supply any niche tools to help and even came in to help install the new battery once I disconnected the old one. This kind of help is hard to find; quality group of folk who know what they're doing but also not afraid to help you when you need it. Def will continue to return! Highly recommend.

The customer service here is absolutely amazing!…read more I came here regarding a tail light being out--unsure of which light bulbs it is I needed to purchase, I asked the staff member at the counter. He was beyond helpful in assisting and answering my questions and even went outside with me to double check exactly which light it was that was out. Unfortunately, this was the second Advance Auto Parts I had to stop by that morning, which they too did not carry the light I needed either. The staff member was so helpful and informed me that I might actually have to go to a dealership to see if it's the entire back tail light I'd have to replace. (Which ended up being the case) Awesome experience and so glad to have willing and helpful staff member here that went out of their way to make sure I was being assisted as best as possible.

This review is specifically for an employee who works at this location (Dennis Correa)…read more To begin my review I want to say that another autozone (Delray location) had ROYALY screwed me over with a car part. I came in and spoke with Dennis about the situation and he saw that there was a discrepancy that the other location made. Needless to say Dennis was quite helpful and knowledgeable about the procedures that Autozone has in place. He came out to take a look at my car and was able to fix the issue quickly and got me back on the road in no time. I'm HUGE on customer service and Dennis definitely went well above and beyond to assist me and my older car. If he wasn't a manager, he fooled me because he displayed himself as a professional employee with confidence in his work. I definitely appreciate the help Dennis, keep providing great service to those in need!

had a very frustrating experience at this AutoZone location. The cashier was rushing through the…read moretransaction and did not provide me with a receipt. Because of that, when I realized I was given the wrong part, I had to go back and deal with extra hassle just to resolve the issue. Instead of a simple exchange or refund, I was only given store credit, which was inconvenient since the mistake wasn't on my end. Overall, poor attention to detail and customer service. I expected better and won't be returning to this location

Had the best price and warranty for my car battery compared to Autozone, Advance Auto Parts, and…read morePep Boys. Napa was $125 for 84 months. The closest comparison was 150 for 48 months. Also very knowledgeable and helpful.

Just stopped this Napa .. a easily accessible location first of all.. I had a great interaction…read morewith a gentleman named Ken. He was knowledgeable and friendly will be my first place to choose for auto parts. Thanks!

good servic, found my battery in 30 seconds. review had to be 85 words. good place nice warm goodread more

Amazing experience Will was a great help in identifying my windshield wiper issues! Took his time…read moreand got to the root cause. Will definitely return to buy wipers with Will.

What a great team they have working together. Everyone knows what is going on no matter their…read moreposition. I went for the first time interested in buying a plow, we found one and made deal. I look forward to working with them now and in the future.

Bought a switch and go body for a ford f550 and they delivered it about 2 months after the set…read moredelivery date because a mistake on there end body arrives incorrect and un useful in many way to top it all off to return the body there is a $1,750.80 restocking fee wouldn't recommend this place every time something came up it was a 3 day ordeal to get it resolved take your business elsewhere.

I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Complete Auto Center truly looks out for you, Kevin and team set the example when it comes to…read morecustomer service. I went to CAC many years ago for some work on one of my vehicles off of a recommendation from a friend. You won't feel taken advantage of here, and you won't have to worry about spending on unnecessary repairs. I trust Kevin, John and the guys to take care of my vehicles and you should too. I went back to Kevin recently after another shop told me I needed a new engine. After some thorough diagnostics they told me that wasn't the case. I made a mistake and went somewhere else and paid dearly for it, Complete Auto Center saved me big time. A huge thanks to Kevin and team, highly recommended for all your auto repairs.

I purchase my NGK irridium lV spark plug and was gapping them to my specs. I got to the last forth…read moreplug and noticed it used like really used maybe 100k miles used. It was also another model laser ngk plugs. I called and wasted my time because I had to wait since its out of stock. I also picked it up and didnt get an apology, nothing!!!! I'm simple it happens i I get,but it's all about the outcome. I told him you guys should checked them out before restocking and wasting someone's time. I also said maybe put a seal tape over top of box, so you know if it's been opened or tapered with. He didn't care to listen and said " oh they not going to to do that!!" He also mentioned that it happens on occasions like it's one of americas holidays, so you telling me your not going to help fix the problems that you still claim that's happening all the time or on occasions!! Well it's my last time going there, I PROMISE!!!!!! A simple apology would go far with me or some kind words that you care. NAPA could do better!! The location I went used to be Champion Auto, I never had a problem with them, miss you Champion Auto!! 12/14/23

The guy there doesn't know his job ... instead of selling parts he makes the mechanic. I do not…read morerecommend , the staff do not know how to do their job

The trailer hitch on my Subaru Forester was done with great professionalism. After my new trailer…read morehitch was installed, the installers showed me how to properly take off and put Back on the hidden hitch on my vehicle and to lock it in place. Great Customer Service at this facility. I highly recommend American Truck and Trailer to anyone needing a trailer hitch installed. .

We have taken our trailer here multiple times for inspection and repair. They are always friendly…read moreand helpful. We usually have questions about the trailer and they are very patient in explaining our options. We've taken our truck there a couple times as well and again they were super helpful.

They really took their time and took care of me, Even if they don't have it they will find it for…read moreyou online or call another location. They went above and beyond to help me out. FANTASTIC CUSTOMER SERVICE! 10/10 store. Thank Ms. Diana and Mr Adrian

9132 Mathis Ave, Manassas, VA 20110 · 3.1 mi…read more I called this morning and asked if there someone who can help the patient jump start his car. Bill from Advance auto in Mathis Ave. so kind enough to come at the parking lot in Ashton Ave. to help the patient. Now a days it's hard to find a kind human being. If you guys need anything, please go to Advance Auto in Mathis Ave. in Manassas. Angela from Carient Heart & Vascular