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    Advance Auto Parts

    2.7 (9 reviews)
    Closed 9:00 am - 8:00 pm

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    Reviews With Photos

    Sama C.

    Small place in the middle of the suburbs. I even passed by, and didn't even notice it. Placed an online order that was made available very quickly. Went in and not more than a minute I was out. The staff member had already put my item aside. Very pleased by the diligence of this store.

    17 min by the time I lost it and wrote the review Can't wait this long to get an answer
    F P.

    2 out of 4 are not doing their job A lot of mistakes on the orders If you call the store the wait on the phone is unacceptable.

    THE WORSE CUSTOMER SERVICE EXPERIENCE IN THIS BUILDING

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    7 months ago

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    4 months ago

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    2 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    Ask the Community - Advance Auto Parts

    Autozone - The batteries I got are pretty good staff is friendly I would recommend this place.

    Autozone

    (29 reviews)

    I got some batteries from this company. They are pretty good good staff. I would recommend this…read moreplace anybody looking for auto parts and batteries.

    NEGATIVE STARS IF I COULD. I've had two separate issues at this specific auto zone. They are…read moreincredibly disorganized, nobody knows where anything is, and are very unhelpful. My first issue was when I tried to order a lug nut wrench from them. I placed an order to pick it up and when I got there the employee says that they don't have it in stock and he couldn't even issue me a refund or help me in any way, he simply told me to reach out to AutoZones online help because for some reason the people running the actual autozone couldn't do anything. My next issue was the same thing. I saw online that they had these specific headlights in stock and it said I could pick them up today. This time I didn't order ahead based on my previous experience. I checked around for the headlights, again this place is super disorganized with stuff just thrown everywhere and resealed packages everywhere. I asked for help because this place was such a mess and the woman couldn't help me. I showed her their own website that showed that they did in fact have my item in stock but she simply told me that whatever they have would be sitting in the clutter in front of me and she basically told me she doesn't know. It also doesn't help that people who are supposed to be helping you, don't even speak English. You can only get so far when people just tell you "I don't know" and just mumble to get you out the door because apparently they don't like receiving business. So in short, nobody knows anything here, if you don't know what your looking for they probably won't be able to help you unless your asking for a manager or something so definitely save yourself and don't waste your time here.

    Pep Boys

    Pep Boys

    (197 reviews)

    A very nice guy checked me in, BUT one tire with one nail (which I told them where was the nail) to…read morecheck to see if the tire was repairable or not...took 2 hours plus. Only told me comparable tire will cost $200 +, without telling me why it was not repairable. I asked "so it's really not repairable?" He said punctured every where. Hmmmm I only had 1 nail. So I left. Took the car to elsewhere same day, took 2 mins to tell me it's not repairable: I won't go back to pep boys anymore.

    If I could rate the zero stars I would. I dropped my car off on Monday 9/14. They told me they…read morewouldn't be able to look at it until Wednesday 9/16 so I was already prepared to be without my car for all of Tuesday. Background info: I already knew the problem and it is an easy fix that should have taken about 45 minutes. This was the assistant manager. I was talking to directly when I dropped off my keys. He is the one who tells me my car will be looked at on Wednesday morning. Wednesday comes and they do not reach out to me once. I called them at 1:22 PM and they ask for my information all over again as if they have no idea that my car is sitting there waiting to be looked at. They tell me my car will be looked at right away and that they will call me back. 5 PM comes around and they still haven't called me back so I called them asking them what is going on. They tell me that there's no one certified/qualified to look at my car until Thursday. So at that point I would've been without my car for three nights meanwhile, I'm incurring all these Uber expenses. I'm so disappointed in this experience because I feel like I should have been reached out to by Wednesday morning and told that there is no one qualified to look at my car. So I show up to the Pep Boys in person to get my keys from back at 6 PM and notice my car hasn't moved from the same exact parking spot I left it in on Monday. I don't understand why no one reached out to me and told me no one could look at my car when they had since 8 AM to let me know. In addition to that there are two other Pep Boys in neighboring towns. They could have told me to drop off my car at a different location and I would've been able to do that easily and I wouldn't have had to spend so much money Ubering around. When I'm picking up my keys from them because they haven't looked at my car still, I explained all my frustrations and the same assistant Manager I gave my keys to on Monday is basically saying that there's nothing they can do for me because I am not special. There's eight other cars with owners who have experienced the same exact thing as me, as if that makes the situation any better! If anything that makes it worse. The lack of communication and organization here is atrocious. And the lack of accountability is also equally atrocious. He just looked at me and shrugged his shoulders and was like it can be looked at tomorrow we open at 8 AM, that's when our technician comes and then I followed up with the question, "Well will it be looked at first thing" and he said I can't make any promises so of course I just took my keys back and now have to go somewhere else to repeat this whole process because they have proven themselves to be untrustworthy, unorganized, and awful communicators! Don't go!!!!

    Advance Auto Parts - autopartssupplies - Updated September 2026

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