I stopped in to get a new battery and have them install it. The Manager worked on it for a good bit…read morein 95-degree heat cleaning all the corrosion off the cables to install the new one. He wouldn't take a tip and was so nice. I would recommend them highly!!!

These people are awesome! I was towing a trailerlong distance, and my alternator went out. They…read morefound a mobile auto repair service to change my alternator in the parking lot. Zach went out of his way to make sure I got back on the road, even staying after he got off work to help re-hitch my trailer. I don't think I was an exception, because while I was there, a frail 81 year old lady came in for minor fixes to her vehicle, and conversation. Everybody was very kind and patient while assisting her.

I am happy to give 5+ stars to Mid-State RV and their Service Department for the excellent…read moreattention and service I was given when I purchased a weight-distribution hitch from them. Even though I bought the trailer elsewhere, they treated me like I was their most important customer. When I called and spoke to April, she went out of her way to get me an appointment on the day I needed one. I really want to thank Billy and Dennis for recommending the Eaz-Lift r3 Recurve weight-distribution hitch, it is amazing. They took the time to explain how to use it and to make sure it was adjusted correctly for my specific towing needs. After it was installed, I drove over 2,000 miles to get home to Las Vegas and Dennis continued to follow up during my trip to make sure that everything was going well. Even though I live in Las Vegas, I now have friends in Macon at Mid-State RV. I would definitely go back there again for my RV needs when I am in the neighborhood.

Once the salesman gets your money, they don't answer the phone for you or help you, it's ridiculous…read moretrying to get your RV fixed under warranty even! Its terrible!!

Alejandro (Alex) in the body shop is awesome. I dropped my truck off for some major dent repair and…read morewhen I looked this morning he is just about done in less than a weeks time and the dents or gone. He's got a great eye and does very good work for a fair price. Other body shops around town were quoting me over 1000 to fix. I am glad that Emmett head auto body was there to save the day for folks that are on a budget. Thanks guys this veteran really appreciates you!

The ARE bed cover on my truck was stuck and I could not get it to open. Kory did a great job of…read morefiguring out what the problem was and fixing it. I want to thank Kory for a great job and even better customer service. Will A.

Kory installed my new lights and he did an awesome job. He was very professional, friendly and…read moreknowledgeable. Kim and Shane always take great care of me when I go to the shop!

This Peach State Truck center is hands down the best in the State... top tier!!!…read moreI was helped, and treated like they knew me personally. Everyone there was super nice.

The staff is very friendly and helpful. They took my truck right back at my appointment time, and…read morefinished promptly. I received a DOT inspection on my truck. Very knowledgeable and helpful. 100% recommend.

Horrible customer service. Gives the run around. Every time they say it will be one day it ends up…read morebeing a week later. We keep being told it has to be delivered or that it's on the truck. Or that the part is locked up. Just a bunch of b.s. Won't ever get a part from her again.

Quality used parts and good customer service. Dawn is very knowledgeable about the used parts…read moreindustry. We are very pleased with this establishment.

I've been a customer of Jeff Smith Ford for the past six years always had a positive experience…read morewith the fleet service side of Jeff Smith Ford when coming in for a simple car maintenance schedule with my Ford Edge Titanium. AJ is my service advisor and always been upfront and very helpful when there is an issue comes a long and need it fixed. The service technicians who work on the vehicles are nice and very helpful when explaining where is an issue. There is plenty of seating inside of the fleet service building, drinks and eat machine are available just incase you get hungry. Plenty of parking upfront by the entrance to the fleet service building. How long is the normal wait to get your vehicle looked at? All depends on the current day and time you arrive with your vehicle it is best for you to drop off the vehicle just incase you do not want to wait for the vehicle to be looked at and to see what is wrong with it. If I had to recommend the fleet service center side of Jeff Smith Ford I definately will!

Totally overpromised and under delivered! We wanted a specific package.... They "secured" the…read moreexact truck AND a back up identical truck... to be picked up Tuesday... We were out of state on business until Friday... and arrived Friday for final purchase of our new truck!.... Manager went on a 10 minute story about how hard he worked- I interrupted and told my husband- "he doesn't have your truck".... Why waste our time... why not just call us and say there was a problem before we drive to your distant location... Promised and "located" another ideal truck, but it had to be delivered... "we could get it on Saturday!".... NOPE... closed Sunday, so 3pm on Monday we went! Truck was wrong COLOR, wrong PACKAGE...WAY LESS AMENITIES! Oh and had crushed Doritos in the back seats, a dent in the side and the truck bed was not coated...the list goes on..back seats not heated/cooled, the locked back compartment was not there, the generator not available.... Etc, etc. DEMANDED MY TRADE IN BACK! And guess what... after pulling out of the Jeff Smith Ford lot in Byron...my kid found 3 EXACT TRUCKS with requested amenities IN THE STATE WE ARE HEADING TO FOR THE NEXT MONTH! The manager talked a good game... tried to wow us with his "flight school", his "contacts" etc. ...but we don't care about that.... My family has had its own airplane, been to Marsh Harbor (Bahamas) which he bragged about, and my extended family had a house there! I don't give a crap about any of that! We own ALL OF OUR vehicles...and I was willing to buy a $100,000 truck outright!... we can trade in, and finance... but even if we don't, I can write the check and be done! My husband has worked his butt off for over 30 years providing for our family... he's had the "used" car, the "economical" choice, etc... It is time for him to get HIS IDEAL TRUCK! Pathetic that Jeff Smith Ford OVER PROMISED and tried to pawn off a SUB-par vehicle! Lack of communication, salesman "pitch" to try and redirect, all of it was BS! People with money rarely look like it... those that drip it are most likely in debt...can someone just shoot straight?

Took car in because our alternator needed to be replaced. Bryon Tire said that the alternator was…read moreworking fine and that we needed a new battery. Paid $200 for a new battery/labor. After we picked up car and started driving down road, the battery light came on (because our alternator needed to be replaced). Pulled over and when I looked under hood I find out they didn't even replace the battery I paid them for. When I called them to explain what happened, they got very rude and told me that it just happens and that it's not a big deal. We had someone else run a test and confirmed that the alternator was failing and needed to be replaced. Never going back here again. They charge for work that they didn't do and they don't even attempt to make things right.

Best car service group in middle GA. Friendly professional staff and nice clean waiting area…read more Highly suggest you buy your tires and have your vehicles serviced here. Fair pricing and quick response

The store is new and big. Clean. The workers clearly have very limited knowledge about vehicles…read more Not to friendly. Seemed stressed. Seemed to talk down to customers. But that could just be me

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