You don't get what you paid for.Told them my airbags were leaking. Tony said they could get a…read morekit would be about a thousand dollars.. picked up the car after hours. Had already paid over the phone. After driving the car started to ride like a two horse wagon. Called them back and they said I ask for shocks which was a lie. They would not make it good so I paid a 1000 dollars for two shocks. Took it to Lilly automotive and got repair done correctly. Don't ever deal with John at c&g.he will take your money and swear these are the parts you requested.. find a honest mechanic. I suggest you don't use this company as they will take your money and leave your car in the same shape you brought it in. Don't pay up front until you drive and test the car. Doubt they will let you test drive before taking your money. John talked to me like I was a child. Don't use this service unless you like giving your money away

2nd time coming back in need of a water pump replacement. This crew has gained my trust. I…read moremistakenly had the dealership install an aftermarket water pump and it failed in 2 years. I requested only OEM water pump and with no hassle they took care of it. Understandably, it took a couple days to get the part but I was happy to wait. Price was very fair and I'm delighted to have found some great mechanics. Thank you.

Rodney was there quickly and fixed our minivan in the parking lot for the same cost or better then…read moreI would have got in a shop. This was 7:00 in the morning after 13 hours of driving from Michigan, our alternator went and Rodney had us back on the road by 9:30. It was an amazing experience!!!

From the owner: 25+ years mechanic experience, Reliable, and affordable!…read more built on a firm foundation!! Christian owned

Brought a 20 yr old MB E320 in for repair to air conditioning. Paid almost $1,800. It would only…read moreblow cold air on high and it was a about a month before it didn't blow cold air at all. Called them and explained the problem. They told me they don't work on Mercedes Benz anymore and hung up.

FYI. They don't service Volvo cars, trucks. I'm sure they provide great service otherwise.read more

I needed an oil change and they took care of me within 30 minutes. Jessica P always provides…read moreexcellent service and has a great attitude. Thank you guys for awesome service!

Customer beware: I recently had my check engine light come…read moreon in my 2022 VW Tiguan. AutoZone ran a scan and told me it was related to the EVAP system. I then took my vehicle to Precision Tune Auto Care for a diagnosis, but instead of addressing the EVAP issue, they told me I needed new spark plugs. I agreed to the work, but before I even left their shop, the check engine light came back on. When I returned immediately, they scanned the car again and admitted the code was still for the EVAP system, not spark plugs. The manager "giggled" the gas cap, cleared the code, and sent me on my way. The next morning, the check engine light was back on. I then went to a different shop (Riddle), where they were honest and transparent. They confirmed that the issue was in fact the EVAP system, and even informed me that VW may cover the repair at no cost. When I went back to Precision Tune, they handed me the spark plugs they supposedly replaced, but could not provide any proof from their scanner that my car ever showed a spark plug-related code. This experience left me feeling that this business is not trustworthy. They charged me for unnecessary repairs and failed to fix the actual problem. Please beware when considering this location for your automotive needs.

I came in to fix one issue, replaced a part a and it didn't fix the issue. But the guy says "the…read morenoise is a bit quieter". Came back because it wasn't fixed so they suggested a few more parts, instead I went to get a few more opinions before I went back to them to change more parts. Just for them to tell me my warranty on the part they changed is pretty much void because someone else touched my car.

They are terrible people the keep telling u this wrong that wrong they destroyed my volvo, because…read morethey didn't have right tool

Bryant and team saved us! Halfway into a cross country trip home the hub gave up the ghost on HWY…read more75 at nine o'clock at night. After getting a tow to their shop, they were able to diagnose the problem first thing in the morning and get it fixed and driving by the afternoon. Pleasant experience during a high stress experience. Fair price on parts and labor.

I had to have a car towed to have a diagnostic done, and settled on this facility. That was a…read moremistake. They diagnosed the issue as being a dead battery, and quoted me over the phone for $500 and change. However, this is the first car mechanic I've heard of, much less done business with, to charge the diagnostic separately from their parts and labor on fixing the problem, rather than as a minimum final price. A week and change after this, I took the vehicle for a routine oil change, which couldn't be done because the lever to unlatch the hood didn't work. Since the hood obviously unlatched to change the battery, I called to ask about the repair under warranty, to which the official response was that the hood did unlatch, and there was nothing wrong with the lever, they definitely would have made a note if they'd had an issue. So it's not their problem. I find this claim more than a little questionable, given that the last time the hood unlatched properly was while the car was out of my hands, and I have only the word of unsigned paperwork that Pro Automotive couldn't have known about it. Expensive, shady quoting, and don't stand by their work if they can help it. Go elsewhere.

Well I screwed up and scheduled an appointment at this FCAC again. Only need an oil change and…read moretires rotated this time. How bad could it be? I knew it shouldn't take more than an hour and that's being kind. Unfortunately, I knew I was in trouble when I saw it was the same slow moving tech jump in my truck to get started. The same one it took 4 to service previously. Well, we're into hour 2 here with no end in sight. It's just a dang an oil change and simply move the back tires to the front and vice versa. Why does it take 2+ hours??? If it wasn't a fleet vehicle I'd get it ALL DONE in my driveway in less than a half hour. Maybe it's time to start a bonus plan on how many tickets they get done in a day. The current structure can't be good for business. Or possibly move the slow moving tech into the showroom. He's costing you money. My next service will be anywhere but here!!!!

They are the best at what they do and the guy at the front counter with the beard is the best…read morecustomer service person ever

This is a great reliable place. Reasonable prices and great warranty. I'm not sure why it's labeled…read moreas closed but they are open.

Absolutely amazing man and service! Fast service and very fair prices! Won't be using anyone else!read more