2002 Ford Excursion - 7.3 Power Stroke. Tom Hunt did a great job. Found the hard to find parts,…read moreand stayed with it until he and I were very happy with the results. Tom Hunt has done numerous rebuilds and replacements for my family and I over the past 20+ years. Had another shop condemn a tranny in my Jeep and Tom found out it was only a fuse to the control module. Fixed the problem and saved me $2800. Highly recommend.

From the owner: purchased a 2018 Honda Civic with sensing for my daughter in college. I had offers from 4…read moredealerships. Hughes earned my business back. Never say never. I was comfortable with the sales staff, price was agreed to without any hassle. Jose was personable, he was able to offer me a better deal, and all was good. Would have been a 5 Star rating if the transaction was quicker. The deal was done. Credit score is excellent. I felt like they were dragging their feet. Definitely had a much quicker transaction on previous purchases. I would now suggest you give Hughes a chance.

FYI. They don't service Volvo cars, trucks. I'm sure they provide great service otherwise.read more

Brought a 20 yr old MB E320 in for repair to air conditioning. Paid almost $1,800. It would only…read moreblow cold air on high and it was a about a month before it didn't blow cold air at all. Called them and explained the problem. They told me they don't work on Mercedes Benz anymore and hung up.

the owner is super nice and very responsive and addresses any problem that comes up related to…read moretransmission immediately. The 3 years warranty and price are excellent deal. Can't go wrong with it..

4500.00 trans went out in 30 days, took my car back, they had it for 8 months. had to go to another…read moreshop and pay another 1500.00. liar and a cheat, said he would make it right been about a year. Customer Reviews 1/5stars Average of 9 Customer Reviews Read Complaints File a Complaint BBB Rating & Accreditation F BBB rating

I've been going here for 6-7 years. I love the employees, I love the service…read more They are the most professional and courteous employees I've ever come across here in Warner Robins. I really enjoy the 15 minute oil changes and the open/close doors when I enter/exit car. I enjoy the "Have a wonderful day". I don't think they get enough credit and wish I could notify their managers that they all deserve a bonus this year. Good job Jiffy Lube people!!!

August 4, 2025 I drove a properly good operating vehicle to Jiffy Lube and requested an oil change…read more After several hours of aggressive upsale tactics, the Cashier suggested that I prepay so that when they started the vehicle I would be able to leave without delay. Immediately after charging my card, the hood was closed and I was told that they could no longer start the vehicle due to an electrical issue and I would have to have the vehicle towed from the premises. I vehemently objected and insisted that they repair the damage to my vehicle. I was told that they know nothing about the electrical system and insisted that I have the truck towed from the Jiffy lube premises. It was determined that Jiffy Lube damaged the fuel control module, the electric lift pump and/or the cabin fuel fuse. when these three items were replaced the truck started and again has operated flawlessly for the past eight months without issue. Jiffy Lube ahs taken and maintains that the non start status of the vehicle predated my visit to Jiffy Lube and refuses to pay for the damages they caused. This is of course outrageous, ridiculous and impossible because the vehicle was started and driven into the shop.

Went to Universal after literally calling and towing my car to several places unsuccessfully. The…read moreteam took great care of my car, getting it diagnosed and repaired within two days, and they had more professionalism than the Acura dealer which refused to fix the problem and instead quoted me $6500 for a new engine! Everyone that works there knows about cars and can speak to it, they are the real deal!

From the owner: Universal Motor Sports provides quality car care in Warner Robins, GA. We are a family owned…read morebusiness delivering honest and professional automotive repair and auto maintenance services to the people of Warner Robins and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Universal Motor Sports employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.Services: Tune-ups, Wheel Alignment, Engine Repair, Tire Service, Exhaust System, Electrical, Auto Repair, Front End Work, Light Replacement, Coolant Service, Breather Filter, Vehicle Fluids, Power Steerin, Chassis Lube, Wiper Blades, 24-Hour Towing, Full Brake Service, Oil Change & Lube, Fuel Injection Service, Transmission Service, Cooling System Flush, Electronic Testing, Computer Diagnostics, Replacement Car Battery, Air Conditioning Service, Suspension and Shock Repair, Belt and Hose Replacement, Diesel Service and Repair, Smog & Emissions Testing, Complete Diagnostic Services,Vehicle Preventative Maintenance

Called to schedule appt for tires to be rotated and balanced. Was told to come in. Got there was…read moretold it would be hour to hour and a half ...grrrrr... just lost my business

Came to have some aftermarket wheels + tires taken off and factory wheels + tires restored. Mike…read moresaid that I would need special jack pads for my car (Tesla) and so the work couldn't be done. He agreed to remove the old tires from the original wheels so that I could easily transport them in my car to the Tesla dealership. He didn't even charge me. Nice to know these guys care about the customer and not just making a buck. I will definitely come back for any tire needs for the other cars in our family.

You don't get what you paid for.Told them my airbags were leaking. Tony said they could get a…read morekit would be about a thousand dollars.. picked up the car after hours. Had already paid over the phone. After driving the car started to ride like a two horse wagon. Called them back and they said I ask for shocks which was a lie. They would not make it good so I paid a 1000 dollars for two shocks. Took it to Lilly automotive and got repair done correctly. Don't ever deal with John at c&g.he will take your money and swear these are the parts you requested.. find a honest mechanic. I suggest you don't use this company as they will take your money and leave your car in the same shape you brought it in. Don't pay up front until you drive and test the car. Doubt they will let you test drive before taking your money. John talked to me like I was a child. Don't use this service unless you like giving your money away

2nd time coming back in need of a water pump replacement. This crew has gained my trust. I…read moremistakenly had the dealership install an aftermarket water pump and it failed in 2 years. I requested only OEM water pump and with no hassle they took care of it. Understandably, it took a couple days to get the part but I was happy to wait. Price was very fair and I'm delighted to have found some great mechanics. Thank you.